Verizon

3.7
349 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Bowling Green for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1530 E Wooster St, Bowling Green, OH
43402, United States

Hours

Reviews

3.6
251 reviews
5 stars
126
4 stars
29
3 stars
26
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised individual employees for their helpfulness, while others reported rude or unhelpful interactions.

Wait Times

Many customers expressed frustration with long wait times, even during less busy hours, indicating a need for better management of customer flow.

Product Knowledge

While some staff demonstrated excellent product knowledge and problem-solving skills, others were criticized for lacking the ability to assist effectively.

Sales Practices

Several reviews mentioned pushy sales tactics and dissatisfaction with billing practices, leading to a perception of dishonesty.

Store Environment

The store was generally described as clean and organized, with some customers appreciating the atmosphere despite the service issues.
  • BB
    Benjamin Bailey
    Nov 3, 2025
    5.0
    Jarred took good care of me in a quick and friendly manner. This is how the 3rd phone that he has sold my grandma and myself. He's super knowledgeable about his products and does a great job! Keep it up, Jarred!
  • GG
    Graceann Glisson
    Oct 27, 2025
    5.0
    ethan snook is the best
  • KS
    Karin Sullivan
    Oct 26, 2025
    5.0
    I went to ask about a phone problem on Friday around 4:30 and I was welcomed by the staff but especially by a young man with black hair and glasses who was so helpful and Not pushy. I have tried to find his name but I cannot call the store. He provided 3 options without ever recommending the new phone being the best. With all the choices the new phone was the best option but he let me decide. I felt empowered on my decision making with such a kind approach! He and then Caden found the best deal for me and Caden then did all the leg work to make it a seamless change. I have been a Verizon customer for 27 years and have had some past difficulties and have been thinking about switching but these 2 young men restored some faith back into Verizon for me. I work at the University and will definitely share my story and recommend the location.
  • AN
    A n
    Oct 23, 2025
    1.0
    Very rude. We left Verizon, we went in to get our final bill. Extremely rude people! We are so happy we left this company!
  • VC
    Vivian Cereghin
    Sep 12, 2025
    3.0
    Was great

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Bowling Green, OH?

The Verizon store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.

What brands of smartphones does Verizon Bowling Green offer?

They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also carry Motorola, Kyocera, and TCL devices.