Visit our store at Bowling Green for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on staff varies widely; some customers praised individual employees for their helpfulness, while others reported rude or unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times, even during less busy hours, indicating a need for better management of customer flow.
Product Knowledge
While some staff demonstrated excellent product knowledge and problem-solving skills, others were criticized for lacking the ability to assist effectively.
Sales Practices
Several reviews mentioned pushy sales tactics and dissatisfaction with billing practices, leading to a perception of dishonesty.
Store Environment
The store was generally described as clean and organized, with some customers appreciating the atmosphere despite the service issues.
BB
Benjamin Bailey
Nov 3, 2025
5.0
Jarred took good care of me in a quick and friendly manner. This is how the 3rd phone that he has sold my grandma and myself. He's super knowledgeable about his products and does a great job! Keep it up, Jarred!
GG
Graceann Glisson
Oct 27, 2025
5.0
ethan snook is the best
KS
Karin Sullivan
Oct 26, 2025
5.0
I went to ask about a phone problem on Friday around 4:30 and I was welcomed by the staff but especially by a young man with black hair and glasses who was so helpful and Not pushy. I have tried to find his name but I cannot call the store. He provided 3 options without ever recommending the new phone being the best. With all the choices the new phone was the best option but he let me decide. I felt empowered on my decision making with such a kind approach! He and then Caden found the best deal for me and Caden then did all the leg work to make it a seamless change. I have been a Verizon customer for 27 years and have had some past difficulties and have been thinking about switching but these 2 young men restored some faith back into Verizon for me. I work at the University and will definitely share my story and recommend the location.
AN
A n
Oct 23, 2025
1.0
Very rude. We left Verizon, we went in to get our final bill. Extremely rude people! We are so happy we left this company!
What are the operating hours of the Verizon store in Bowling Green, OH?
The Verizon store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.
What brands of smartphones does Verizon Bowling Green offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also carry Motorola, Kyocera, and TCL devices.
Can I schedule an appointment before visiting the Verizon store in Bowling Green?
Yes, you can schedule an in-store appointment online for your convenience at Verizon Bowling Green.
What delivery and pickup options are available at this Verizon store?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas.
Does Verizon Bowling Green accept mobile NFC payments or debit cards?
Yes, Verizon Bowling Green accepts payments via debit cards and mobile NFC. They do not require cash-only payments.
What products and services does Verizon Bowling Green provide for business customers?
They offer business cell phones, mobile hotspots, tablets, laptops, plus mobile, wireless internet, and voice plans.
Is free Wi-Fi available at the Verizon store in Bowling Green?
Yes, Verizon Bowling Green offers free Wi-Fi to its customers in-store.
Which nearby dining options can I visit before or after shopping at Verizon Bowling Green?
Nearby dining includes Big Boy's 3rd Shift diner, Panera Bread cafe, Waffle House for breakfast, Buffalo Wild Wings, Chipotle Mexican Grill, and Wendy's fast food.
What hotels are near the Verizon store in Bowling Green for out-of-town visitors?
Nearby hotels include Fairfield, Knights Inn, Hampton by Hilton, and Hampton Inn Bowling Green providing convenient accommodation options.
Are there any notable landmarks or community centers close to Verizon Bowling Green?
Yes, Bowling Green State University Alumni Association and BGSU community center are nearby, along with University Courts & Village historical landmark.