Would be nice if I could speak to someone who speaks English first off secondly the automated service when you first call the store is trash and as dumb as the store itself. Why is best buy even still around? Geek Squad is barely any help over the phone..
MM
marc
Jul 12, 2019
1.0
Terrible customer service. I drove 40 minutes to the location to drop my laptop off to get serviced. They would not take it. Since when do you need an appointment to just drop something off. I'm sure they'll be out of business soon.