Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their exceptional service.
Product Availability
Customers expressed frustration over limited stock and availability of certain products, particularly in specific categories like phones and laptops.
Order Issues
Several reviews mentioned problems with online orders, including incorrect items being shipped and difficulties in reaching customer service for resolution.
Store Experience
While some customers appreciated the store's cleanliness and layout, others reported poor in-store assistance and long wait times for help.
Return Policy
The 15-day return policy received criticism for being too short, leading customers to feel pressured to purchase warranties.
CB
Classy Brown
4 days ago
2.0
I like this store but I won't buy electronics from here again.
I have bought a new laptop every 2 yrs for the last 15 yrs. There was a brief moment when I had one for 5yrs, and I bought that one at Office Depot.
I didn't buy these laptops because I just love a new model, I bought them because around the 14 month mark, they start breaking and then quitting on me. Every. Single. One.
I have spent at least $500 and the most I spent was $2500. I loved each and everyone and they died.
You know what else cramps out on me? Printers. I have a printer and computer graveyard from Best Buy.
Wanna know what else? Couple a TVs, and 2 microwaves... all from Best Buy.
So now I just look around and go find the thing elsewhere.
Because there is a time limit on their goods and it is unfortunately a predictable time frame.
This is just MY experience.
JC
Jason Close
Oct 12, 2025
5.0
All of the sales staff was very helpful and knowledgeable. We were there looking for a portable speaker with an AUX plug. Unfortunately all we found were Bluetooth.
MS
Melissa Stang
Oct 7, 2025
1.0
I will never buy anything at best buy again. Part of what I purchased was left at the Boardman store and after 25 calls and being consistently sent to India customer service I still cannot get ahold of anyone at the store.
SH
Shavon Hill
Sep 24, 2025
4.0
Went in for a mouse I knew what I wanted, it was there. I didn't like that the sales person tried to convince me to get a wireless mouse as opposed to wired. I am visiting from out of town and just needed it for emergency purposes.
BD
Barb Dellesky
Sep 18, 2025
4.0
They have what I need and are helpful to a Grandma who is not techie.
What are the store hours for Best Buy at 561 Boardman Poland Rd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at this location?
Yes, Best Buy offers curbside pickup services at the Boardman location.
What types of products can I find at Best Buy in Boardman?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Can I get repair services done at this Best Buy?
Yes, Best Buy provides expert repair services with their Geek Squad support available in-store.
Is in-store shopping available at Best Buy Boardman?
Yes, in-store shopping is available and appointments are not required.
Are there nearby places where I can shop or dine before or after visiting Best Buy?
Yes, nearby you can visit The Shops at Boardman Park shopping center, enjoy a meal at Great China Buffet, or have fun at Chuck E. Cheese arcade and pizza restaurant.
Where can I find mobile phone and computer repair services near Best Buy?
Geek Squad, located nearby, offers mobile phone sales and IT/computer repair services to assist you.
What other retail stores are located near Best Buy Boardman?
Nearby retail stores include Dollar Tree, T.J. Maxx & HomeGoods, HomeGoods, Burlington, and JOANN Fabric and Craft Stores.
What payment methods does Best Buy Boardman accept?
Best Buy accepts debit cards and checks; cash-only payments are not required.
How can I reach Best Buy Boardman for inquiries or support?
You can call Best Buy at +1 330-758-6430 or visit their website at https://stores.bestbuy.com/oh/boardman/561-boardman-poland-rd-257.html.