Best Buy

4.1
2342 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
561 Boardman Poland Rd, Boardman, OH
44512, United States

Hours

Reviews

4.1
2,342 reviews
5 stars
1,244
4 stars
566
3 stars
226
2 stars
91
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their exceptional service.

Product Availability

Customers expressed frustration over limited stock and availability of certain products, particularly in specific categories like phones and laptops.

Order Issues

Several reviews mentioned problems with online orders, including incorrect items being shipped and difficulties in reaching customer service for resolution.

Store Experience

While some customers appreciated the store's cleanliness and layout, others reported poor in-store assistance and long wait times for help.

Return Policy

The 15-day return policy received criticism for being too short, leading customers to feel pressured to purchase warranties.
  • CB
    Classy Brown
    4 days ago
    2.0
    I like this store but I won't buy electronics from here again. I have bought a new laptop every 2 yrs for the last 15 yrs. There was a brief moment when I had one for 5yrs, and I bought that one at Office Depot. I didn't buy these laptops because I just love a new model, I bought them because around the 14 month mark, they start breaking and then quitting on me. Every. Single. One. I have spent at least $500 and the most I spent was $2500. I loved each and everyone and they died. You know what else cramps out on me? Printers. I have a printer and computer graveyard from Best Buy. Wanna know what else? Couple a TVs, and 2 microwaves... all from Best Buy. So now I just look around and go find the thing elsewhere. Because there is a time limit on their goods and it is unfortunately a predictable time frame. This is just MY experience.
  • JC
    Jason Close
    Oct 12, 2025
    5.0
    All of the sales staff was very helpful and knowledgeable. We were there looking for a portable speaker with an AUX plug. Unfortunately all we found were Bluetooth.
  • MS
    Melissa Stang
    Oct 7, 2025
    1.0
    I will never buy anything at best buy again. Part of what I purchased was left at the Boardman store and after 25 calls and being consistently sent to India customer service I still cannot get ahold of anyone at the store.
  • SH
    Shavon Hill
    Sep 24, 2025
    4.0
    Went in for a mouse I knew what I wanted, it was there. I didn't like that the sales person tried to convince me to get a wireless mouse as opposed to wired. I am visiting from out of town and just needed it for emergency purposes.
  • BD
    Barb Dellesky
    Sep 18, 2025
    4.0
    They have what I need and are helpful to a Grandma who is not techie.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 561 Boardman Poland Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer curbside pickup at this location?

Yes, Best Buy offers curbside pickup services at the Boardman location.