Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Beavercreek, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3301 Dayton Xenia Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
600 reviews
5 stars
573
4 stars5
3 stars4
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, patient, and knowledgeable, with many highlighting specific employees like Korey, Colby, and Alex for their exceptional service.
Technical Support
Several reviews noted the staff's ability to resolve technical issues effectively, ensuring smooth transitions to new devices and addressing customer concerns with expertise.
Efficiency
Many customers appreciated the quick and efficient service, with several mentioning that their phone setups and upgrades were completed in a timely manner.
Store Environment
The store was described as well-organized and comfortable, contributing to a positive shopping experience.
Problem Resolution
Customers reported positive experiences with staff resolving billing and activation issues, showcasing a commitment to customer satisfaction.
- NBNorm BeebeNov 12, 20255.0Loved Korey! Made the move to a new phone so easy! Highly recommend
- SBSharon BierleinNov 12, 20255.0Korey was amazing!Great customer service!
- DRDaniel RisnerNov 10, 20251.0I received a cold call from the store and was left a voicemail from Alex. Alex stated "there have been some important changes that could affect my Verizon account and I wanted to make you aware as soon as possible." He advised the changes could affect my plan, discounts, and even device eligibility. So of course I call the store. Whoever answered the phone didn't identify themselves. They said they are calling people to see if they can save them money and see if they'd like to upgrade for the holidays. The urgency in the voicemail did not match the sales pitch they tried to hit me with when I called in. I had to pull teeth to even get an apology out of the rep. Whatever kind of sales incentives your store is trying to hit, cold calling people and trying to scare them that their account is having some kind of issue is not cool. Especially for elderly people. I will not be returning to this store and will likely switch from Verizon when my device is paid off.
- BTBob TheimerNov 8, 20255.0Alex was a great help and very knowledgeable.
- DGDiana GordonOct 24, 20255.0Cory was my Verizon tech. There was technical issues transferring my husband’s phone. Cory was patient an professional through the entire event. Our phones were finally activated after about 60 minutes🤷♀️
Frequently Asked Questions About Verizon
What products and brands does Verizon Wireless Zone in Beavercreek offer?
They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and products from brands like Verizon, Apple, Samsung, Google, Motorola, LG, and more.
What are the operating hours for Verizon Wireless Zone Beavercreek?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone Beavercreek provide in-store pickup services?
Yes, they offer in-store pickup for selected products.
How can I schedule an appointment or find the best deals at Verizon Wireless Zone in Beavercreek?
You can schedule an appointment online at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
What services are available at Verizon Wireless Zone in Beavercreek?
Services include bill payments, business accounts, free bill analysis, new lines, upgrades, device financing, wet phone recovery, Verizon Protect, and more.
Can customers visit Verizon Wireless Zone Beavercreek for help with wet phone recovery?
Yes, wet phone recovery is one of their specialized services provided with award-winning customer service.
Where is Verizon Wireless Zone located in Beavercreek?
The store is located at 3301 Dayton Xenia Rd, Ste 400, Beavercreek, OH 45432.
What nearby insurance agencies are close to Verizon Wireless Zone Beavercreek?
Nearby insurance agencies include Shelter Insurance - Brian Selzer, Shelter Insurance - Allan Petzoldt, Dane Harding Insurance, and Andy Harmon: Allstate Insurance, which might be convenient for customers looking to coordinate device insurance or related services.
Are there dining options near Verizon Wireless Zone in Beavercreek?
Yes, Hello Thai offers Thai food, sushi, and sports bar ambiance, Rapid Fired Pizza serves pizza and salads, and elé Cake Co. offers bakery items, making them great spots to visit before or after your store visit.
What recreational or hobby shops are near Verizon Wireless Zone in Beavercreek?
Nearby hobby and toy shops include Military Toy Shop, Puzzles Plus, Mts Toy & Hobby, and MTS Aviation Models, ideal for customers interested in hobbies while visiting the area.