Location.com logo
Brand Certified

Verizon

3.8
(593 reviews)

Business Details

(937) 429-4000

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Beavercreek for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2460 N Fairfield Rd, Beavercreek, OH
45431, United States

Hours

Reviews

3.8
593 reviews
5 stars
337
4 stars
70
3 stars
28
2 stars
36
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with issues.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior and poor service from specific employees.

Billing Issues

Several reviews highlighted frustrations with billing discrepancies and unclear communication regarding promotions and charges.

Store Environment

The store was generally described as clean and organized, with some customers appreciating the lack of pressure to buy.

Product Knowledge

Customers noted varying levels of product knowledge among staff, with some representatives being exceptionally helpful while others were less informed.
  • PF
    Pam Fitzwater
    Feb 10, 2026
    5.0
    After being on phone most of day with security camera service, paid a visit to this store and employee knew IMMEDIATELY how to fix connection issue! Thank you ‼️
  • JH
    Jessica Hatfield
    Jan 8, 2026
    5.0
    Manager went over and beyond to help me lower my bill and help get my daughter a new phone and accessory’s . Defiantly will go back .
  • HG
    Haley Gabori
    Jan 3, 2026
    5.0
    After having a terrible experience at the Victra Verizon at the Greene, I came to this corporate location for help on a high phone bill I received after upgrading 2 phones and a watch. Dylan was so incredibly helpful, knowledgeable, and even called Verizon customer service for me on my behalf to try to get extra charges victra Verizon put on my bill. While I’m still working on getting this bill issue 100% resolved, Dylan helped me tremendously and we got some things figured out and resolved. I will only ever go to this location now, the staff (specifically Dylan, but the manager as well) was just great and super empathetic to my problems and really went above and beyond to help me.
  • DS
    Donald Sok
    Nov 22, 2025
    5.0
    Tyler provided clear and exceptional service.
  • LR
    Luisa Rivera
    Nov 18, 2025
    5.0
    I want to tell you I has the most amazing experience with Krystal. She is very knowledgeable and was very patient with us. She presented my options and even went over some minor details with me and my partner. It was a great experience. I have been a Verizon customer before and left for something cheaper HOWEVER, I came back and thus far am very pleased. My home wi-fi has a great signal ...So great change! I love the fact the I am guaranteed no price change for three years! That is why I came back. All I need is three years! So, if you want knowledge, a friendly smile and good options go to the store with an open mind and talk to Krystal!!! Don't box yourself in because you have a notion of what's out there. Thank you, Krystal and crew!

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: