Visit our store at Beavercreek for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with issues.
Negative Experiences
Several reviews highlighted poor customer service experiences, including rudeness and lack of assistance from staff.
Billing Issues
Multiple customers reported problems with billing, including unexpected charges and confusion over promotions.
Store Environment
The store was generally described as clean and organized, with some customers appreciating the lack of pressure to buy.
Mixed Reviews
While many customers had positive experiences, there were significant complaints about service quality and staff behavior.
JH
Jessica Hatfield
4 days ago
5.0
Manager went over and beyond to help me lower my bill and help get my daughter a new phone and accessory’s . Defiantly will go back .
HG
Haley Gabori
Jan 3, 2026
5.0
After having a terrible experience at the Victra Verizon at the Greene, I came to this corporate location for help on a high phone bill I received after upgrading 2 phones and a watch. Dylan was so incredibly helpful, knowledgeable, and even called Verizon customer service for me on my behalf to try to get extra charges victra Verizon put on my bill. While I’m still working on getting this bill issue 100% resolved, Dylan helped me tremendously and we got some things figured out and resolved. I will only ever go to this location now, the staff (specifically Dylan, but the manager as well) was just great and super empathetic to my problems and really went above and beyond to help me.
DS
Donald Sok
Nov 22, 2025
5.0
Tyler provided clear and exceptional service.
LR
Luisa Rivera
Nov 18, 2025
5.0
I want to tell you I has the most amazing experience with Krystal. She is very knowledgeable and was very patient with us. She presented my options and even went over some minor details with me and my partner. It was a great experience. I have been a Verizon customer before and left for something cheaper HOWEVER, I came back and thus far am very pleased. My home wi-fi has a great signal ...So great change! I love the fact the I am guaranteed no price change for three years! That is why I came back. All I need is three years! So, if you want knowledge, a friendly smile and good options go to the store with an open mind and talk to Krystal!!! Don't box yourself in because you have a notion of what's out there. Thank you, Krystal and crew!
JG
Jason Giesige
Nov 14, 2025
5.0
Korey was amazing and I'm so happy I came to this location! Great customer service!!
What are the operating hours of the Verizon store in Beavercreek?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does the Verizon Beavercreek store offer?
They offer the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon in Beavercreek offer any delivery or pickup services?
Yes, customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon Beavercreek store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What payment methods does the Verizon store accept?
They accept paychecks, debit cards, and mobile NFC payments. They do not require cash only.
What mobile plans and services are available at Verizon Beavercreek?
Verizon offers mobile plans, wireless internet plans, and voice plans.
Is free Wi-Fi available at the Verizon Beavercreek store?
Yes, the store provides free Wi-Fi to customers.
What are some nearby restaurants where I can eat before or after visiting Verizon Beavercreek?
Nearby dining options include IHOP for breakfast and brunch, Primanti Brothers for sandwiches, KFC and Long John Silver's for fast food, Abuelo's Mexican Restaurant, El Toro Mexican Bar & Grill, and Jet's Pizza.
Are there any coffee shops near Verizon Beavercreek?
Yes, Starbucks is located nearby where you can grab coffee or a quick drink.
What nearby services and shops might be convenient to visit alongside Verizon Beavercreek?
Nearby you can find Sleep Outfitters mattress store, Gemini Eye Care Centers for optometry services, and Universal 1 Credit Union for financial services.