Verizon

3.8
585 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Beavercreek for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2460 N Fairfield Rd, Beavercreek, OH
45431, United States

Hours

Reviews

3.7
419 reviews
5 stars
222
4 stars
54
3 stars
24
2 stars
28
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and knowledge, while others reported rude and unprofessional behavior from staff.

Efficiency

Several reviews highlighted quick service and efficient transactions, but there were also complaints about long wait times and unresolved issues.

Sales Practices

Customers expressed frustration with perceived upselling tactics and misleading information regarding promotions and pricing.

Product Issues

There were multiple reports of problems with orders, including incorrect items received and issues with trade-ins.

Overall Satisfaction

While some customers had positive experiences and expressed loyalty to Verizon, many others indicated dissatisfaction and a willingness to switch providers.
  • DS
    Donald Sok
    1 day ago
    5.0
    Tyler provided clear and exceptional service.
  • LR
    Luisa Rivera
    5 days ago
    5.0
    I want to tell you I has the most amazing experience with Krystal. She is very knowledgeable and was very patient with us. She presented my options and even went over some minor details with me and my partner. It was a great experience. I have been a Verizon customer before and left for something cheaper HOWEVER, I came back and thus far am very pleased. My home wi-fi has a great signal ...So great change! I love the fact the I am guaranteed no price change for three years! That is why I came back. All I need is three years! So, if you want knowledge, a friendly smile and good options go to the store with an open mind and talk to Krystal!!! Don't box yourself in because you have a notion of what's out there. Thank you, Krystal and crew!
  • JG
    Jason Giesige
    Nov 14, 2025
    5.0
    Korey was amazing and I'm so happy I came to this location! Great customer service!!
  • ZG
    Zachery G
    Nov 12, 2025
    5.0
    Great people to work with
  • SO
    Sar Zamar Official
    Oct 30, 2025
    5.0
    Amazing service. Korey was great!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Beavercreek?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What types of products does the Verizon Beavercreek store offer?

They offer the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.