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Brand Certified

Verizon

4.6
(285 reviews)

Business Details

24315 Chagrin Blvd, Beachwood, OH
44122, United States
(216) 373-8811
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Beachwood, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
24315 Chagrin Blvd, Beachwood, OH
44122, United States

Hours

Reviews

4.6
285 reviews
5 stars
241
4 stars
15
3 stars
5
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Logan, Corey, and Frank for their exceptional service.

Inconsistency

Several reviews highlighted inconsistent experiences, with some customers reporting poor service and long wait times, while others had positive interactions.

Professionalism

Customers appreciated the professionalism of the staff, noting their patience and ability to handle multiple customers effectively, especially during busy times.

Store Environment

The store was described as pleasant and well-organized, with ample parking and a welcoming atmosphere, contributing to a positive shopping experience.
  • KW
    keyona williams
    Jan 30, 2026
    1.0
    Walked in the store wasn’t greeted nothing stood there. They employees looked at us and ignored us the whole time we was there. Ended up leaving going to orange and total different experience. Was greeted and was told they would be with me when busy. Will never visit this store again waste of time
  • ED
    Eleanor Davidson
    Jan 29, 2026
    5.0
    Not all Verizon stores are created equal. This one is a gem! I walked in this afternoon & immediately got help from Frank who was both knowledgeable and warm. No high pressure tactics. So easy to get the new phone, transfer the data, and get out.
  • MM
    Marquita Moore
    Dec 31, 2025
    5.0
    Very professional i have been with Verzion for 10 great company
  • PS
    Peter Salk
    Dec 15, 2025
    5.0
    Frank at Victra on Chagrin Blvd. in the Cleveland area was very helpful and patient with selecting a new phone and getting it set up.
  • JH
    Jack Hart
    Dec 5, 2025
    5.0
    So I live in Lyndhurst, I’m 5 minutes from a Verizon store, but because of so many bad reviews I went too the one on chagrin in Beachwood, I’m so glad I did , Frank took really good care of me he explained everything to me, TJ was also a really big help, I highly recommend you coming here and ask for Frank or TJ

Frequently Asked Questions About Verizon

What types of products does Verizon in Beachwood, OH offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands are available at this Verizon Authorized Retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Casemate.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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