Business Details
24315 Chagrin Blvd, Beachwood, OH
44122, United States
Certified by Verizon • Feb 22, 2026
(216) 373-8811
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Beachwood, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
285 reviews
5 stars
241
4 stars
15
3 stars
5
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Logan, Corey, and Frank for their exceptional service.
Inconsistency
Several reviews highlighted inconsistent experiences, with some customers reporting poor service and long wait times, while others had positive interactions.
Professionalism
Customers appreciated the professionalism of the staff, noting their patience and ability to handle multiple customers effectively, especially during busy times.
Store Environment
The store was described as pleasant and well-organized, with ample parking and a welcoming atmosphere, contributing to a positive shopping experience.
- KWkeyona williamsJan 30, 20261.0Walked in the store wasn’t greeted nothing stood there. They employees looked at us and ignored us the whole time we was there. Ended up leaving going to orange and total different experience. Was greeted and was told they would be with me when busy. Will never visit this store again waste of time
- EDEleanor DavidsonJan 29, 20265.0Not all Verizon stores are created equal. This one is a gem! I walked in this afternoon & immediately got help from Frank who was both knowledgeable and warm. No high pressure tactics. So easy to get the new phone, transfer the data, and get out.
- MMMarquita MooreDec 31, 20255.0Very professional i have been with Verzion for 10 great company
- PSPeter SalkDec 15, 20255.0Frank at Victra on Chagrin Blvd. in the Cleveland area was very helpful and patient with selecting a new phone and getting it set up.
- JHJack HartDec 5, 20255.0So I live in Lyndhurst, I’m 5 minutes from a Verizon store, but because of so many bad reviews I went too the one on chagrin in Beachwood, I’m so glad I did , Frank took really good care of me he explained everything to me, TJ was also a really big help, I highly recommend you coming here and ask for Frank or TJ
Frequently Asked Questions About Verizon
What types of products does Verizon in Beachwood, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Casemate.
What are the store hours for Verizon in Beachwood, OH?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Beachwood offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods does Verizon in Beachwood accept?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at this Verizon store?
Yes, Verizon in Beachwood offers electronics recycling services.
What languages are supported by the staff at this Verizon location?
They provide service in English and Spanish.
Where can I find a hair salon near the Verizon store for a quick appointment?
Great Clips and Lush Salon & Nail Spa are nearby hair and beauty salons where you can get haircuts and other beauty services before or after your visit.
Are there any popular food spots near Verizon in Beachwood?
Yes, you can visit Crumbl Cookies, Bruegger's Bagels, Marco's Pizza, or City Barbeque located nearby for snacks or meals.
If I need to withdraw cash or access financial services nearby, what options are available near the Verizon store?
There are several nearby options including Huntington Bank ATM, Coinme currency exchange, Western Union money transfer, and A.N.D. Direct financial counseling services.
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Certified February 22, 2026Yext Knowledge Graph
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