Best Buy

4.1
2201 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1600 Center Rd, Avon, OH
44011, United States

Hours

Reviews

4.1
2,201 reviews
5 stars
1,218
4 stars
509
3 stars
207
2 stars
87
1 star
180

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers reported inconsistent staffing levels, with some visits experiencing either a lack of available staff or an overwhelming presence of employees, leading to mixed feelings about assistance.

Customer Service

Feedback highlighted a range of customer service experiences, from exceptional support to rude and unhelpful interactions, particularly with management.

Product Availability

Several customers expressed frustration with product availability, including issues with online orders not matching in-store stock.

Pricing Concerns

Many reviews noted that while some customers found good deals, others felt that prices were high and experienced issues with pricing discrepancies.

Geek Squad Performance

The Geek Squad received positive remarks for their technical support and service, with many customers appreciating their expertise.
  • DP
    David Pugh
    Nov 8, 2025
    1.0
    This store sold me a laptop and the keyboard doesnt work at 90 days in. The laptop is under warranty according to the manufacturer, who sent us to this exact store. The GeekSquad tech told us that, without looking at it, the issue is from the Webroot software that this exact store pushed on me. The tech refused to check in the laptop unless I chose to purchase an annual service plan for nearly $200.00. The entire experience has me wondering why Best Buy continues to exist as it is simply a collection of con artists and thievery.
  • JJ
    John
    Oct 29, 2025
    2.0
    Hardly any staff around and when you did find one, they acted as if it was a chore to help you
  • LS
    Lydia Scherry
    Oct 28, 2025
    5.0
    I was able to turn in my phone for money to be recycled ♻️ they made it easy for me.
  • JO
    Jeremy Onofry
    Oct 26, 2025
    1.0
    Holy cow talk about over staffed couldnt walk 2 ft without someone asking if you need help. I even seen one coming and decided to slip past him as he was talking to another employee blocking the middle of the isle. Decided to go check out the games, was that a mistake there was probably 4 employees in that tiny corner and then I had a manager following me. Im 40 years old im not there to steal and the older you get a store like this you only stop at when you know what you're looking for. Not everyone needs help
  • CC
    ckSage (ckSage)
    Oct 21, 2025
    5.0
    Didn't purchase anything but the four staff members I interacted with were all super efficient and helpful. Thank you!

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Avon, OH?

Best Buy in Avon, OH is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

What services does Best Buy Avon offer for product pickup?

This Best Buy location offers in-store pickup and curbside pickup services for your convenience.