Business Details
551 E State St, Athens, OH
45701, United States
Certified by Verizon • Feb 22, 2026
(740) 566-2255
Certified by Verizon • Feb 22, 2026
https://www.yourwirelessinc.com/locations/
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Athens, OH location.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
283 reviews
5 stars
149
4 stars
34
3 stars
34
2 stars
6
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning specific employees who provided exceptional service.
Billing Issues
Several reviews highlighted significant problems with billing, including unexpected charges and difficulties in resolving billing disputes.
Store Management
Feedback on management was mixed, with some customers expressing dissatisfaction with the store manager's professionalism and ability to assist.
Service Efficiency
Customers reported long wait times and inefficiencies in service, with some visits taking several hours without resolution.
Product Knowledge
While some employees were noted for their knowledge and helpfulness, others were criticized for not providing adequate information or solutions.
- DODenise Older6 days ago5.0Malorie was extremely helpful and knowledgeable. We went into the Athens Oh location with a lot of questions and she answered them all.
- KHKimberly HowardFeb 11, 20265.0Friendly and informative saleswoman. Looked for the best deal on the phones we wanted
- TMTrenton McClintockFeb 7, 20265.0Very satisfied, he was helpful. Give Kyle a raise
- RNRenee NollFeb 2, 20265.0Jessica, who is a Verizon worker at the Athens Ohio location, was AMAZING!! She made everything so clear and found me the best deals. Getting a new phone has always been stressful for me, but she made it so easy! This woman deserves a raise!! Professional, kind, and effective. Thank you, Jessica!!
- TSTheresa StortsJan 30, 20265.0David in the Athens Ohio location was great with getting us our new Internet box and 2 new phones today. No long waits and I didn't feel as though I was rushed.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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