Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Alliance, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
683 reviews
5 stars
585
4 stars
36
3 stars
17
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tyler, Dillon, and Vanessa going above and beyond.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided thorough explanations and assistance without being pushy or overly sales-oriented.
Mixed Experiences
While many reviews were positive, there were also mentions of negative experiences, particularly regarding rude staff and attempts to upsell products.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
- FKFrank Kilgore3 days ago5.0Good place to get phone & there very helpful
- KAKristen AndrewsDec 8, 20255.0Always great service with knowledgeable people! Tyler helped me move into a new phone pretty easily! I appreciate his help and work! If you need a phone go ask for Tyler!
- TDTom DavisNov 25, 20255.0Tyler was a great help in getting us an upgrade for our SE30 phones. Covered all the options and choices. Very friendly and customer oriented.
- DVDonna VotawNov 17, 20255.0Very friendly, pleasant, efficient, patient and thorough and answered any questions we had!!!! Thank you for great service!!! Richie!!!
- CMColleen MingusNov 15, 20255.0The gentleman was courteous, explained everything in detail. I understood what he was saying!! Was the best experience I have ever had with Verizon.
Frequently Asked Questions About Verizon
What types of products does Verizon in Alliance, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Google, and Motorola.
What services can I get at the Verizon store in Alliance?
You can get new lines, upgrades, new devices, accessories, and in-store pickup services at this Verizon location.
What are the operating hours for Verizon in Alliance, OH?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Alliance accept mobile payment options?
Yes, Verizon accepts payments via Apple Pay, Samsung Pay, Android Pay, credit cards, debit cards, cash, and other major payment options.
Is there free Wi-Fi available at this Verizon store?
Yes, Verizon offers free Wi-Fi for customers at this location.
Does Verizon store in Alliance provide in-store shopping and pickup?
Yes, the store offers both in-store shopping and in-store pickup services to its customers.
What nearby stores can I visit for electronics or mobile phone needs around Verizon?
Nearby you can find RadioShack, Walmart Alliance, and another Verizon electronics store for more mobile phone and electronics options.
What dining options are available near the Verizon store in Alliance?
Nearby dining options include Buffalo Wild Wings for American and chicken dishes, and Applebee's Grill + Bar for casual dining and drinks.
Are there other retail stores near the Verizon Alliance location for clothing and accessories?
Yes, you can visit T.J. Maxx for clothing, Sally Beauty for beauty supplies, and Claire's at Walmart for fashion accessories nearby.
How can nearby places like Walmart Pharmacy or Jackson Hewitt be useful when visiting Verizon?
You can conveniently combine your Verizon visit with pick-ups from Walmart Pharmacy or financial services at Jackson Hewitt Tax Service located nearby, streamlining your errands in one trip.