Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Alliance, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
677 reviews
5 stars
579
4 stars
36
3 stars
17
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, patience, and professionalism of the staff, particularly highlighting individuals like Tyler, Dillon, and Vanessa.
Knowledgeable Staff
Several reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.
Efficient Service
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Upselling Concerns
A few reviews expressed frustration with aggressive upselling tactics, suggesting that some staff prioritize sales over customer needs.
- DVDonna Votaw6 days ago5.0Very friendly, pleasant, efficient, patient and thorough and answered any questions we had!!!! Thank you for great service!!! Richie!!!
- PFPam Fallot6 days ago5.0Jackson was excellent and very helpful
- CMColleen MingusNov 15, 20255.0The gentleman was courteous, explained everything in detail. I understood what he was saying!! Was the best experience I have ever had with Verizon.
- BSBrian StanickOct 28, 20255.0Tyler was such a great help at making sure we got the best deal possible for my family of 5! Thank to you Tyler! It shows you care about your customers going above and beyond at all times! Thank you!
- MDMort DehoffOct 24, 20255.0It was reassuring to walk in to the Verizon store and see the same sales rep who I worked with 3 years ago. Transition to new phone went well. Very satisfied.
Frequently Asked Questions About Verizon
What types of products does Verizon in Alliance, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Google, and Motorola.
What services can I get at the Verizon store in Alliance?
You can get new lines, upgrades, new devices, accessories, and in-store pickup services at this Verizon location.
What are the operating hours for Verizon in Alliance, OH?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Alliance accept mobile payment options?
Yes, Verizon accepts payments via Apple Pay, Samsung Pay, Android Pay, credit cards, debit cards, cash, and other major payment options.
Is there free Wi-Fi available at this Verizon store?
Yes, Verizon offers free Wi-Fi for customers at this location.
Does Verizon store in Alliance provide in-store shopping and pickup?
Yes, the store offers both in-store shopping and in-store pickup services to its customers.
What nearby stores can I visit for electronics or mobile phone needs around Verizon?
Nearby you can find RadioShack, Walmart Alliance, and another Verizon electronics store for more mobile phone and electronics options.
What dining options are available near the Verizon store in Alliance?
Nearby dining options include Buffalo Wild Wings for American and chicken dishes, and Applebee's Grill + Bar for casual dining and drinks.
Are there other retail stores near the Verizon Alliance location for clothing and accessories?
Yes, you can visit T.J. Maxx for clothing, Sally Beauty for beauty supplies, and Claire's at Walmart for fashion accessories nearby.
How can nearby places like Walmart Pharmacy or Jackson Hewitt be useful when visiting Verizon?
You can conveniently combine your Verizon visit with pick-ups from Walmart Pharmacy or financial services at Jackson Hewitt Tax Service located nearby, streamlining your errands in one trip.