Business Details
2630 W State St, Alliance, OH
44601, United States
Certified by Verizon • Feb 22, 2026
(330) 680-5380
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Alliance, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
694 reviews
5 stars
593
4 stars
35
3 stars
17
2 stars8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tyler, Dillon, and Vanessa for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to explain details clearly, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding upselling tactics and rude behavior from some employees.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly and without unnecessary delays.
- JBJeana BaddeleyFeb 19, 20261.0Chip is the absolute worst very inconsiderate and seems to try to rush things without being helpful ABSOLUTELY the worst customer service EVER!!!! He should be fired
- HRHonest ReviewerFeb 15, 20261.0Staff here is rude. They have no idea what they're talking about. Provided us misinformation multiple times then back pedaled when asked about.
- TJTed JohnsonFeb 9, 20265.0Tyler is at the top of his game let us know everything as it was happening. It was a joy to deal with him. He deserves a pay raise!
- LGLinda GarnerFeb 9, 20265.0Tyler was oh so friendly, patient, and informative. Went in with virus messages and continual junk popping up on my phone. Knew it was time for a new one. He went over what I had in my plan and the advantages of making some changes.. Watched and listened while he assisted another woman while my information was transferring from old to new phone. He s very respectful . Not only knows his stuff but also knows how to treat people
- RIRebecca InnerstFeb 7, 20265.0Our sales person Tyler is an exceptional customer service oriented sales person! This is the second time he has sold us phone I pad combo! Articulate, respectable and very caring in his work!
Frequently Asked Questions About Verizon
What types of products does Verizon in Alliance, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Google, and Motorola.
What services can I get at the Verizon store in Alliance?
You can get new lines, upgrades, new devices, accessories, and in-store pickup services at this Verizon location.
What are the operating hours for Verizon in Alliance, OH?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Alliance accept mobile payment options?
Yes, Verizon accepts payments via Apple Pay, Samsung Pay, Android Pay, credit cards, debit cards, cash, and other major payment options.
Is there free Wi-Fi available at this Verizon store?
Yes, Verizon offers free Wi-Fi for customers at this location.
Does Verizon store in Alliance provide in-store shopping and pickup?
Yes, the store offers both in-store shopping and in-store pickup services to its customers.
What nearby stores can I visit for electronics or mobile phone needs around Verizon?
Nearby you can find RadioShack, Walmart Alliance, and another Verizon electronics store for more mobile phone and electronics options.
What dining options are available near the Verizon store in Alliance?
Nearby dining options include Buffalo Wild Wings for American and chicken dishes, and Applebee's Grill + Bar for casual dining and drinks.
Are there other retail stores near the Verizon Alliance location for clothing and accessories?
Yes, you can visit T.J. Maxx for clothing, Sally Beauty for beauty supplies, and Claire's at Walmart for fashion accessories nearby.
How can nearby places like Walmart Pharmacy or Jackson Hewitt be useful when visiting Verizon?
You can conveniently combine your Verizon visit with pick-ups from Walmart Pharmacy or financial services at Jackson Hewitt Tax Service located nearby, streamlining your errands in one trip.
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Certified February 22, 2026Yext Knowledge Graph
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