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Brand Certified

Verizon

4.2
(225 reviews)

Business Details

790 Arlington Rdg, Akron, OH
44312, United States
(330) 645-6632

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 790 Arlington Ridge in Akron, OH 44312

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
790 Arlington Rdg, Akron, OH
44312, United States

Hours

Reviews

4.2
225 reviews
5 stars
168
4 stars
8
3 stars
5
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Kayla, Charlie, and Chris, highlighting their patience and knowledge.

Negative Experiences

Several reviews mentioned long wait times, poor service, and issues with billing and phone setup, leading to frustration among customers.

Honesty and Transparency

Multiple customers expressed concerns about misleading information regarding pricing and promotions, indicating a lack of trust in the business.

Store Management

Feedback indicated issues with management responsiveness and customer care, with some customers feeling neglected or poorly treated.
  • JV
    joe vassalotti
    3 days ago
    5.0
    Outstanding and personable service
  • JM
    Jake Magnani
    Feb 18, 2026
    5.0
    Ordered a phone for pick-up last minute 30 minutes before they closed. John got me in asap and got me my phone. Quick and easy
  • SL
    Shannon Larsen
    Jan 21, 2026
    5.0
    This team completely saved my life when my phone died and I needed to recover my data, contacts, etc. There's nothing worse than feeling your life flash before your eyes when you can't access your mobile device. I won't go anywhere else for my cell phone needs after the time and attention I received as a (very needy) customer. A+
  • DW
    Donna Ward
    Dec 17, 2025
    5.0
    The manager was so helpful and knowledgeable. He took a lot of time with us to make sure everything was perfect. He was very busy with people coming in, but was so gracious with each individual. I will go to this location any time I need help with my Phone!
  • MS
    melissa spencer
    Dec 17, 2025
    5.0
    Donovan was AWESOME!!! I appreciate how patient and helpful he was!!!

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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