Lewis was instrumental in replacing my phone and was very knowledgeable and kind.
DH
Danny Hermann
Mar 31, 2026
1.0
Was lied to by Geek Squad and their website about coverage for a device recently purchased. Very deceitful business practices. Do not purchase into their rewards program for coverage. When you pay up front for a year they automatically cancel your coverage even if you pay for the entire year up front and your year of rewards is still active. A predatory scam to encourage leaving auto renewal active and to take your money. Left in the very fine print of the rewards program disclaimers. (Even though I was told otherwise by the employee that coverage would stay active for duration of the year in the event of turning off or canceling auto renewal) Never doing business with this sham of a business again.
JM
Joe Mack
Mar 31, 2026
5.0
Great employees
Items in stock
Quick resolution to finding items
GG
Gabe
Mar 25, 2026
1.0
I have been standing here for 30 minutes trying to get clarification on some key boards and nobody will assist. Went to geek squad counter counter and they were zero help. So I purchased three different ones and will figure out which one works best then return the other two. I needed multiple and will order the others from another electonic store. Frustrated!
SC
Steve Conder
Mar 25, 2026
5.0
Customer Service was excellent; very responsive, knowledgeable; helped me find the right solution without spending a ton of money.
What are the store hours for Best Buy at 96 Rothrock Rd, Akron?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
This Best Buy location does not currently offer curbside pickup services, but in-store pickup is available.
Can I get expert tech support or repair services at this Best Buy?
Yes, this Best Buy provides Geek Squad support and offers service repair for electronics.
What types of products can I buy at this Best Buy?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy.
What payment methods are accepted at this Best Buy?
This Best Buy accepts debit cards, checks, and does not require cash-only payments.
Does this Best Buy location offer electronics recycling?
Yes, electronics recycling services are available at this Best Buy.
What is the contact phone number for this Best Buy?
You can reach this Best Buy at +1 330-665-1041.
What nearby fitness centers could I visit before or after shopping at Best Buy?
Planet Fitness gyms are located nearby, offering fitness opportunities before or after your visit to Best Buy.
Are there restaurants near Best Buy where I can dine after shopping?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Tres Potrillos (Mexican cuisine), TGI Fridays, Kingfish seafood restaurant, Burger King, and The Town Tavern Copley pub.
If I'm visiting from out of town, are there any nearby hotels close to Best Buy?
Several hotels are nearby including Extended Stay America Hotel Akron - Copley - East, Econo Lodge, Travelodge by Wyndham Akron Fairlawn, OYO Hotel Akron Northwest - Copley, and Copley Inn & Suites.
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