Feedback on customer service is mixed, with some praising helpful staff while others report inattentiveness and rudeness.
Product Availability
Customers noted issues with product availability and order fulfillment, including receiving incorrect or used items.
Staff Knowledge
While some reviews highlight knowledgeable and helpful staff, others criticize employees for lacking product knowledge and being unhelpful.
Store Cleanliness
Several customers appreciated the cleanliness and organization of the store.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others feeling frustrated with service and product issues.
MW
Miles Williams
Jan 4, 2026
1.0
Not helpful whatsoever... I came in looking for a display port cable and I didn't have my phone with me to search it up. I checked all over the computer/Microsoft section and couldn't find it. That part isn't what annoyed me, it's when I went to the entertainment department to ask them where it was (the Microsoft reps we're busy at checkout so I wanted see if anyone else knew). The entertainment reps were chatting and I politely asked them where the DPI cables were. They responded with "it's somewhere in the Microsoft area" and then went back to chatting. You guys definitely weren't busy and could've showed me where they were or at the very least pull up the location on the computer they were right in front of if they didn't know 🫠. I checked the Microsoft section one more time and couldn't find it still so I left. I didn't bother asking anyone else because I didn't want to waste any more of my time.
RM
Rosalynn M
Jan 1, 2026
2.0
Messy store, did not have what I was looking for
RL
Renata M. Lassander
Dec 29, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Great experience at Best Buy Yonkers!
I recently bought a Samsung ring for my son, but unfortunately ordered the wrong size online. We ended up driving all over the area trying to find a store that had the ring in stock — and Best Buy in Yonkers was the only one that actually had multiple sizes available! They not only had a full selection of sizes and colors, but we were also able to try different sizes on in the store to see what fit best before buying.
The staff were helpful, the inventory was great, and it saved us so much time and stress. If you’re trying to pick the right size Samsung ring, this store is definitely worth a visit!
Highly recommend! 🙌
ST
Slade Trabucco
Dec 21, 2025
5.0
The whole staff was super helpful and had a dash camera installed on site and they were professional and did a great installation.
Thanks you!
KL
Kai Lu
Dec 15, 2025
1.0
If you love spending 20% more, this is the store to patronize!
But what if I accidentally find a good deal? Don't worry, the fine administrative staff at Best Buy will ensure that despite you having bought and paid for whatever it was, they'll simply refuse to ever give you the item - can't have consumers having too good a time, that would be disastrous for corporate profits! Make sure you pay the extra to shop at a store that takes longer to deliver than Amazon or Walmart, on a product that probably isn't even the right one because their staff doesn't know anything.
If you want anything computer related, you'll get way better pricing and more knowledgeable staff at Microcenter, and for other electronics, Amazon and Walmart have the same goods and honor their prices.
What types of products can I find at Best Buy in Yonkers?
Best Buy in Yonkers offers TVs, computers, appliances, cameras, and more electronic products.
What are the operating hours of Best Buy in Yonkers?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Yonkers offer curbside pickup?
Yes, Best Buy offers curbside pickup services at this location.
Can I get my electronics repaired at this Best Buy location?
Yes, Best Buy Yonkers provides service and repair for electronics.
Is in-store shopping available at Best Buy Yonkers?
Yes, customers can shop in-store at Best Buy Yonkers without an appointment.
What payment methods does Best Buy Yonkers accept?
Best Buy Yonkers accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy Yonkers located?
Best Buy Yonkers is located at 2478 Central Park Ave, Yonkers, NY 10710, USA.
What nearby stores can I visit along with Best Buy Yonkers?
You can visit nearby places like Geek Squad for electronics support, Red Wing shoe store for footwear, and Hallmark Gold Crown Stores for gifts and souvenirs while shopping in the area.
Are there dining options near Best Buy Yonkers?
Yes, nearby dining options include Rice Star, a Chinese restaurant, and Starbucks for coffee and light refreshments.
Is there a shopping center close to Best Buy Yonkers where I can explore other stores?
Yes, the Yonkers Gateway Center is a nearby shopping center where you can find various retail and clothing stores after visiting Best Buy.