Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, many customers report rude or unhelpful staff, leading to a frustrating shopping experience.
Product Availability
Customers frequently mention issues with product availability and stock, with several reviews noting that items were out of stock or not as described.
Sales Experience
Some customers had positive experiences with knowledgeable sales associates, while others felt misled by recommendations or received poor service, leading to dissatisfaction.
Store Condition
The store's physical condition and organization received criticism, with comments about it being run down and poorly managed.
Geek Squad Services
Geek Squad services received mixed reviews; while some customers had positive experiences, others faced delays and unprofessional service.
AS
Angie S
6 days ago
4.0
Lively music , not too busy , many helpful employees, plenty of items in stock
DM
DD Macy
Nov 8, 2025
5.0
I was having problems with my computer and contacted Best Buy located at 2478 Central Park Ave in Yonkers
The experience was excellent from the intial phone contact, for an appointment .
The profound services for my device from Michael, Todd, Aun and Muskan.
I highly recommend
going to this Best Buy location you will not be disappointed
They provide excellent service from the beginning to the finish of whatever device you bring to them...
RM
Rondy Marji
Oct 31, 2025
5.0
Jason was the salesman greeting me at the door, right away, he began to find out what I needed without any pressure I was looking for a copilot laptop, "two in one" for my wife's birthday, I told him I was looking for durability and graphics, and he led me to the exact model I needed, he helped me with the selection of packages For warranty, even offered me a refund when the sale would come in effect at a later date. He was very patient, very thoughtful, there was no pressure whatsoever, felt very comfortable with him. Having the geek squad on hand was also a great additional bonus. Highly recommended.
MY
Mark Young
Oct 26, 2025
1.0
Staff at this store know less than nothing—and they won’t even share that with you. Many standing around doing nothing, but talking to each other.
Back door is always locked—despite sign saying it is open Thursday to Monday 11.30 onwards.
Apple techs are leven less knowledgeable than the other staff. The price matching policy is a fallacy. Cost includes delivery, set up and appliance removal in their price. Best Buy don’t match this.
Don’t waste your time coming here—the staff at McDonalds know more about their product than these guys do
SP
San Paulo
Oct 25, 2025
1.0
Worst customer service of any Best Buy I have ever visited. They truly don’t put any good effort into helping you and speak to you with an attitude as if you’re bothering them. Isn’t it their job to help customers and at least be friendly? They couldn’t help me in Yonkers and after going to Best Buy in mount Vernon they helped me right away. Stay away from Best Buy Yonkers.
What types of products can I find at Best Buy in Yonkers?
Best Buy in Yonkers offers TVs, computers, appliances, cameras, and more electronic products.
What are the operating hours of Best Buy in Yonkers?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Yonkers offer curbside pickup?
Yes, Best Buy offers curbside pickup services at this location.
Can I get my electronics repaired at this Best Buy location?
Yes, Best Buy Yonkers provides service and repair for electronics.
Is in-store shopping available at Best Buy Yonkers?
Yes, customers can shop in-store at Best Buy Yonkers without an appointment.
What payment methods does Best Buy Yonkers accept?
Best Buy Yonkers accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy Yonkers located?
Best Buy Yonkers is located at 2478 Central Park Ave, Yonkers, NY 10710, USA.
What nearby stores can I visit along with Best Buy Yonkers?
You can visit nearby places like Geek Squad for electronics support, Red Wing shoe store for footwear, and Hallmark Gold Crown Stores for gifts and souvenirs while shopping in the area.
Are there dining options near Best Buy Yonkers?
Yes, nearby dining options include Rice Star, a Chinese restaurant, and Starbucks for coffee and light refreshments.
Is there a shopping center close to Best Buy Yonkers where I can explore other stores?
Yes, the Yonkers Gateway Center is a nearby shopping center where you can find various retail and clothing stores after visiting Best Buy.