Verizon

4.8
84 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Woodhaven, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8819 Jamaica Ave.

Details

  • Curbside pickupNot available

Location

Verizon
8819 Jamaica Ave, Woodhaven, NY
11421, United States

Hours

Reviews

4.8
84 reviews
5 stars
80
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • LD
    Louis Deng
    Dec 24, 2025
    5.0
    Darvin is such a great store manager! I really appreciate how much information they shared and how they helped me with my phone number issue. Got my phones upgraded there. Plus, they were so kind to give me free gifts—definitely an amazing Verizon store, and I’ll definitely be back!
  • IP
    Iyana Paulino
    Dec 19, 2025
    1.0
    If I could rate my experience with Verizon I would give it a 0. I visited the Verizon location in Jamaica to switch carriers after being given a quote that sounded reasonable. Based on that quote, I decided to move forward with the switch. However, when I received my first bill, it was not the amount I was promised. I went back to the store and they were able to lower the bill to what it was supposed to be. Unfortunately, the same issue continued to happen every single month. Each month, I had to physically go back to the store to get my bill corrected. This was extremely frustrating and a complete waste of my time. I kept returning to the store trying to get a real explanation as to why I was constantly being overcharged, and no one could give me a clear answer. It was very annoying and exhausting to deal with. Eventually, the staff changed, and the employees who are currently working there do not help WHATSOEVER. They are unmotivated, dismissive, and provide no real assistance. I finally decided to switch carriers. When I went back to pay my final bill, the experience was no different. As of 12/19/2025, the same guy from Tatiana’s review did nothing to help. He claims to never have access to anything, and never attempt to call or escalate the issue to find out what’s going on. Overall, this location has been nothing but a headache. Constant billing issues, no accountability, and extremely poor customer service. I would not recommend this Verizon store to anyone.
  • JJ
    Jeffrey
    Nov 22, 2025
    5.0
    Shoutout to the workers on woodhaven , very helpful and patient . Justin was very receptive to my problems and requests and helped me with the exact phone I needed . I’ve been anti apple for a long time but with Justin’s help I went home with an iPhone 17 pro max and I couldn’t be happier
  • JP
    Jason Parris
    Nov 22, 2025
    5.0
    Darvin was amazing , sat with me got me a new phone and even a watch so I could communicate with my daughter whenever I wanted to . He was very accommodating to my needs ! Very professional and kind I’ll definitely be going to him for all phone needs
  • BA
    Bruny Almodovar
    Nov 20, 2025
    5.0
    A few months ago my account was hacked, after several tries to recover my account I was finally able to get it all in order. Darvin went above and beyond to help me to be able to log in to the Verizon app, upgrade my phone and get the best deal possible. It took several hours but he was so patient and helpful. Best experience ever!!!

Frequently Asked Questions About Verizon

What products and services can I find at the Verizon Wireless Zone in Woodhaven?

You can find the latest Verizon devices including smartphones, tablets, home internet, and accessories like phone cases, chargers, and Bluetooth headphones. They also offer services such as bill payments, new lines, upgrades, device activation, and wireless plans including Verizon Unlimited and prepaid options.

Does Verizon Wireless Zone in Woodhaven offer in-store pickup for online orders?

Yes, they offer in-store pickup for customers who order products online.