Business Details
5221 Main St, Williamsville, NY
14221, United States
Certified by Verizon • Feb 22, 2026
(716) 580-7608
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ny/williamsville/5221-main-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Williamsville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Williamsville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
830 reviews
5 stars
776
4 stars
15
3 stars5
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their knowledge, professionalism, and helpfulness, particularly highlighting individuals like Jessica, Tyrique, and Kevan.
Wait Times
Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers.
Sales Experience
While some customers had positive experiences with sales representatives, others reported aggressive upselling tactics and unprofessional behavior.
Account Issues
Multiple customers expressed dissatisfaction with account management and follow-up, particularly regarding promised discounts and service changes.
- WBWilliam BucoloFeb 13, 20265.0Great service I'll be shopping here again thank you
- BJBill Bucolo JrFeb 13, 20265.0The gentleman I spoke to on the phone was very kind, very nice, very helpful, and very knowledgeable. I will be buying my phone there. Thank you.
- SLSamara LanthierFeb 4, 20265.0Max was so helpful and informative today. He was able to seamlessly transfer over all our info with starting a new phone service and made the most entire experience very comfortable.
- BFBarbara FallisJan 6, 20265.0Blake was very knowledgeable and spent a great deal of time helping me out. I would give him 10 stars!
- FSFaint SmileDec 5, 20255.0Great store with excellent service. Keith at verizon/cellular sales was a fantastic associate. My phone screen suddenly stopped working. I was a walk-in and Keith did an amazing job coming up with alternate and creative ways to access my account, transfer data, and transition me to a new phone all within a very reasonable time frame. He followed up and ensured all trade-in discounts would apply. He had a great balance of knowledge, professionalism, patience and a sales approach that was very customer centric.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Williamsville?
The Verizon Cellular Sales store is located at 5221 Main St, Williamsville, NY 14221.
What are the Verizon Cellular Sales store hours in Williamsville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I pay my Verizon bill in-store at the Williamsville Cellular Sales location?
Yes, you can pay your Verizon bill in-store at the Williamsville Cellular Sales location.
What brands and products can I find at the Cellular Sales Verizon store?
The store offers devices from Verizon, Apple, Samsung, Google, Motorola, LG, HTC, and Asus, including smartphones, tablets, and accessories.
Does Cellular Sales offer pickup options for online orders?
Yes, they offer both in-store pickup and curbside pickup services.
Is an appointment required to visit the Verizon Cellular Sales store in Williamsville?
No, appointments are not required to visit the store, but you can call to make one if preferred.
What payment methods are accepted at the Cellular Sales Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What exclusive services and promotions are available at Cellular Sales?
You can shop wireless accessories, get exclusive Verizon plans and services, and enjoy the latest promotions at the store.
What are some nearby dining options I can visit before or after shopping at Verizon on Main St?
Nearby dining options include Trattoria Aroma, a wine bar and Italian restaurant, Break'n Eggs Creperie which offers French cuisine and cafe options, Brioso, a Latin American restaurant, Steelbound Williamsville bar and pub, and Wendy's fast food restaurant.
Are there any nearby hotels for customers visiting the Verizon store from out of town?
Yes, customers can stay at The Mosey Buffalo Williamsville, Tapestry Collection by Hilton, The Mosey Hotel, Wyndham Garden, or The Residences at the Mosey, all located near the Verizon store.
How can nearby places like Hi-Fi Hits Records and Amazon Counter enhance my visit to the Verizon store?
While visiting the Verizon store, you can also visit Hi-Fi Hits Records for music and gifts or use the Amazon Counter at the same location for convenient courier and delivery services.
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Certified February 22, 2026Yext Knowledge Graph
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