Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Whitestone, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
694 reviews
5 stars
669
4 stars8
3 stars6
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and professional, particularly highlighting Ray and Binny for their exceptional service.
Positive Experiences
Numerous reviews reflected overall satisfaction with the purchasing process, noting smooth transactions and thorough assistance with phone setups.
Staff Attitude
While most feedback was positive, there were isolated incidents of poor service, particularly regarding rudeness and lack of attention from some staff members.
Store Environment
Customers appreciated the friendly and welcoming atmosphere of the store, making it a preferred location for their Verizon needs.
- FLFharensia Lim5 days ago5.0The sales representatives ( Muhammad) was friendly and gave detailed information. Thank you for his assistance
- SWshing wongDec 31, 20255.0I had a great experience with Verizon. The representative was excellent—very professional, knowledgeable, and easy to work with. He made the process smooth and stress-free.
- ACandrea cicilliniDec 29, 20255.0Ray is great!
- LCLeila ConelliDec 17, 20251.0I had a really disappointing experience with Mohammed. He was rude, unhelpful, and spoke to me in a condescending way the entire time, as if I didn’t understand basic things. Instead of explaining or trying to help, he seemed impatient and dismissive. Customer service should feel respectful, and this was the opposite. I won’t be returning because of this interaction.
- OPOptimus PineAppleDec 15, 20255.0He was very helpful getting important information transferred to my new phone
Frequently Asked Questions About Verizon
What services does the Verizon Whitestone store offer?
The Verizon Whitestone store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios home internet, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon in Whitestone, NY?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon Whitestone store provide in-store pickup and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
What payment methods are accepted at the Verizon Whitestone store?
They accept American Express, Cash, Discover, Mastercard, and Visa. Mobile NFC payments and debit cards are also accepted.
Is the Verizon Whitestone store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Verizon Whitestone require appointments for service or purchases?
No, appointments are not required at this location.
How can customers contact the Verizon Whitestone store?
Customers can call +1 718-586-9945 or email stores@yourwirelessinc.com for inquiries.
What nearby places of interest can I visit around the Verizon store in Whitestone?
Nearby places include Sham Zhuo: Allstate Insurance, Wine and Liquor store, Sweety Nail N Spa, Whitestone Physical Therapy of Queens, and Cozy Diner.
Where can I get insurance services near the Verizon Whitestone store?
You can visit insurance agencies such as Sham Zhuo: Allstate Insurance, Allstate Insurance Agent: Sham Zhuo, and Rachel An: Allstate Insurance nearby.
Are there dining options close to Verizon in Whitestone?
Yes, nearby dining options include Cozy Diner, Taco Azul Mexican Restaurant, and Freddy's Pizzeria.