Brand Certified
Verizon
4.8(640 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
125 Westchester Ave, White Plains, NY
10601, United States
Certified by Verizon • Feb 22, 2026
(914) 359-4414
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ny/white-plains/125-westchester-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, White Plains, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 125 Westchester Ave.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
640 reviews
5 stars
600
4 stars2
3 stars0
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Dijon and Miles, for their friendly, attentive, and knowledgeable service.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues quickly and effectively, with specific mentions of Dijon helping customers with complicated problems.
Mixed Experiences
While many reviews were positive, there were also complaints about unhelpful staff and misleading information regarding promotions and services.
Store Environment
Customers noted the store's organization and cleanliness, contributing to a pleasant shopping experience.
- FNFran Nuchims2 days ago5.0We went there Valentine's Day just before closing to get help setting up new phones. Miles went above and beyond to help us? He contacted Verizon to set up esim (which was a bit challenging) and all the while was courteous, kind and efficient. Thank you!
- EMEduardo J. MenendezFeb 17, 20262.0I have Verizon at home for internet, so I was hoping to have a better customer experience when heading to this location. The representative was condescending with me and my family. I couldn't believe how I was treated. In the current market customer service is key to provide good customer experience. Now I am re-evaluating about the internet service too as it has become spotty in the last month or so.
- SGStephanie GonzalesJan 21, 20265.0When I walked in, I had a somewhat complicated issue on my hands. But Dashawn was so fast and attentive and came up with a creative solution that worked out better for me, both by solving the problem faster and with less expense than I had thought. He listened, and was very kind in helping me. Im very happy to get this resolved. Thank you very much! Highly recommend this store location over a few others nearby.
- STSyncere TruthJan 9, 20262.0All offers made by this franchise location were not valid.. the staff continues to make promises they can’t keep.. I had to make 3 separate trips here to fix issues they created.. . The staff is not knowledgeable about the Verizon band and offers and they inventory when it comes to to the full option of devices is minimal
- CDChrista DangelicaJan 5, 20265.0The representative at this Verizon location went above and beyond to help me transfer my data to my new phone. He was attentive, friendly and knowledgeable. He worked quickly but took the time to move all the info from my old to new phone. I will definitely be back to this location in the future.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in White Plains offer?
Verizon Wireless Zone in White Plains offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more.
Where is the Verizon Wireless Zone store located in White Plains?
The store is located at 125 Westchester Ave, Ste 1180, White Plains, NY 10601.
What are the operating hours of Verizon Wireless Zone in White Plains?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an appointment or pickup for Verizon Wireless Zone services?
Yes, you can schedule appointments and use in-store pickup services through their website or the My Verizon app.
What brands of products are available at Verizon Wireless Zone?
They offer products from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many others.
How can I contact Verizon Wireless Zone in White Plains?
You can contact them by phone at +1 914-359-4414 or email at wz896@wireless-zone.com.
Is there a way to check for deals or offers at Verizon Wireless Zone?
Yes, you can shop great deals by visiting their offers page at https://wirelesszone.com/offers/.
What nearby shopping options are available around Verizon Wireless Zone?
Nearby shopping includes Gap, Banana Republic, L.K Bennett, Burberry, Aldo, and Steve Madden, ideal for combining tech shopping with clothing and accessories.
Are there dining options near Verizon Wireless Zone?
Yes, nearby dining includes Woops! Macarons & Gifts Westchester, Shake Shack, and The Little Beet, great for grabbing a bite before or after your visit.
What other services or stores are near Verizon Wireless Zone that I might find useful?
Nearby you can find services like Denison Parking-New York for parking, Dr. Barri Jones optometrist for eye care, and Tesla Motors Westchester for car needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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