Verizon

4.8
637 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, White Plains, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 125 Westchester Ave.

Location

Verizon
125 Westchester Ave, White Plains, NY
10601, United States

Hours

Reviews

4.8
630 reviews
5 stars
596
4 stars
2
3 stars
0
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Dijon and Miles, received high praise for their friendliness, helpfulness, and professionalism, making the customer experience enjoyable.

Efficiency

Many customers noted quick service and efficient problem resolution, often highlighting how staff members resolved issues faster than expected.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences with rude staff and misleading information regarding promotions and services.

Knowledgeable Staff

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
  • ST
    Syncere Truth
    3 days ago
    2.0
    All offers made by this franchise location were not valid.. the staff continues to make promises they can’t keep.. I had to make 3 separate trips here to fix issues they created.. . The staff is not knowledgeable about the Verizon band and offers and they inventory when it comes to to the full option of devices is minimal
  • CG
    Christos Gifas
    5 days ago
    5.0
    Dijon got me into a new phone thanks guys at Verizon go see them !
  • CD
    Christa Dangelica
    Jan 5, 2026
    5.0
    The representative at this Verizon location went above and beyond to help me transfer my data to my new phone. He was attentive, friendly and knowledgeable. He worked quickly but took the time to move all the info from my old to new phone. I will definitely be back to this location in the future.
  • AK
    Andrew K
    Dec 29, 2025
    5.0
    Overall great experience with Dijon. Personable, patient, and efficient. Highly recommend.
  • KP
    Katie Primm
    Dec 18, 2025
    5.0
    Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services. I’ll be coming back to this one in the future!

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in White Plains offer?

Verizon Wireless Zone in White Plains offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more.

Where is the Verizon Wireless Zone store located in White Plains?

The store is located at 125 Westchester Ave, Ste 1180, White Plains, NY 10601.