Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, White Plains, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 125 Westchester Ave.
Location
Hours
Reviews
4.8
630 reviews
5 stars
596
4 stars2
3 stars0
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Dijon and Miles, received high praise for their friendliness, helpfulness, and professionalism, making the customer experience enjoyable.
Efficiency
Many customers noted quick service and efficient problem resolution, often highlighting how staff members resolved issues faster than expected.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with rude staff and misleading information regarding promotions and services.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- STSyncere Truth3 days ago2.0All offers made by this franchise location were not valid.. the staff continues to make promises they can’t keep.. I had to make 3 separate trips here to fix issues they created.. . The staff is not knowledgeable about the Verizon band and offers and they inventory when it comes to to the full option of devices is minimal
- CGChristos Gifas5 days ago5.0Dijon got me into a new phone thanks guys at Verizon go see them !
- CDChrista DangelicaJan 5, 20265.0The representative at this Verizon location went above and beyond to help me transfer my data to my new phone. He was attentive, friendly and knowledgeable. He worked quickly but took the time to move all the info from my old to new phone. I will definitely be back to this location in the future.
- AKAndrew KDec 29, 20255.0Overall great experience with Dijon. Personable, patient, and efficient. Highly recommend.
- KPKatie PrimmDec 18, 20255.0Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services. I’ll be coming back to this one in the future!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in White Plains offer?
Verizon Wireless Zone in White Plains offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more.
Where is the Verizon Wireless Zone store located in White Plains?
The store is located at 125 Westchester Ave, Ste 1180, White Plains, NY 10601.
What are the operating hours of Verizon Wireless Zone in White Plains?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an appointment or pickup for Verizon Wireless Zone services?
Yes, you can schedule appointments and use in-store pickup services through their website or the My Verizon app.
What brands of products are available at Verizon Wireless Zone?
They offer products from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many others.
How can I contact Verizon Wireless Zone in White Plains?
You can contact them by phone at +1 914-359-4414 or email at wz896@wireless-zone.com.
Is there a way to check for deals or offers at Verizon Wireless Zone?
Yes, you can shop great deals by visiting their offers page at https://wirelesszone.com/offers/.
What nearby shopping options are available around Verizon Wireless Zone?
Nearby shopping includes Gap, Banana Republic, L.K Bennett, Burberry, Aldo, and Steve Madden, ideal for combining tech shopping with clothing and accessories.
Are there dining options near Verizon Wireless Zone?
Yes, nearby dining includes Woops! Macarons & Gifts Westchester, Shake Shack, and The Little Beet, great for grabbing a bite before or after your visit.
What other services or stores are near Verizon Wireless Zone that I might find useful?
Nearby you can find services like Denison Parking-New York for parking, Dr. Barri Jones optometrist for eye care, and Tesla Motors Westchester for car needs.