Business Details
About
Veterinarian Emergency ServicesVeterinary Clinics & HospitalsVeterinariansVeterinary Information & Referral ServicesVCA Animal Hospitals
Veterinary Referral & Emergency Center of Westbury is a 24 hour, 7 day per week, veterinary, emergency, trauma, and specialty hospital dedicated to exceeding our clients expectations. Our team is able to offer a wide range of expertise in specialties including diagnostic imaging (including CT scans, MRIs, Ultrasounds, and Radiology), emergency, trauma, and critical care, internal medicine (including endoscopy), pet loss support, radioiodine (I-131), hyperbaric oxygen therapy (HBOT), social work services, and surgery (including laparoscopy). We work as an extension of, and in collaboration with your family veterinarian. We are available 24/7/365 to provide your pet peace of mind when you need it most.
Location
Veterinary Referral & Emergency Center of Westbury
609-5 Cantiague Rock Road, Westbury, NY
11590, United States
Hours
Reviews
3.4
344 reviews
5 stars
189
4 stars
12
3 stars5
2 stars
11
1 star
127
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with emergencies and end-of-life decisions.
Communication Issues
Several reviews highlighted poor communication regarding treatment updates and wait times, leading to frustration among pet owners.
High Costs
Numerous customers expressed concerns about the high costs of services, with some feeling that they were overcharged for treatments and procedures.
Mixed Experiences
While many had positive experiences, there were also significant complaints about negligence and inadequate care, leading to severe consequences for pets.
Staff Professionalism
Feedback varied on staff professionalism, with some praising individual staff members while others reported rude or unhelpful interactions.
- SAShalaine Adams3 days ago5.0I took my puppy Buttercup to the VREC emergency hospital as my puppy had eaten plastic. The team was outstanding towards my puppy, Buttercups! You can tell they all absolutely love animals, it shows through their care and interactions! Thank you so much for your support and a truly wonderful experience in a scary time for us.
- JTJuanita Thomas4 days ago5.0My dog had black wax in his ears and was shaking his head a lot The vet visit was very nice and he was given meds for ears
- EPErin PJan 1, 20264.0I've brought my cat to this hospital 3 times and each time, the care team has been so kind and gracious! It's not cheap, but they helped my cat with her gut issues
- JDJessica DevellisDec 27, 20255.0Dr. Kimmel & EVERYONE at VCA Westbury are truly THE BEST. My little boy Axel went in so sick and was there almost two weeks. They took such good care of him both medically & emotionally. Thank you VCA for helping my little boy recover.
- AMAileen MalteseDec 23, 20255.0Stopped by on our way back from VA. They were very kind and helpful. They took hood care of us and made me laugh. My pup is doing a world better and I cant thank them enough
Frequently Asked Questions About Veterinary Referral & Emergency Center of Westbury
What services does the Veterinary Referral & Emergency Center of Westbury provide?
The center offers 24/7 emergency and specialty veterinary care including critical care, imaging (CT, MRI, ultrasound), internal medicine, surgery, oncology, euthanasia, and hyperbaric oxygen therapy among others.
Is the Veterinary Referral & Emergency Center of Westbury open every day?
Yes, it is open 24 hours a day, 7 days a week, 365 days a year to provide continuous care for your pet.
Where is the Veterinary Referral & Emergency Center of Westbury located?
It is located at 609-5 Cantiague Rock Road, Westbury, NY 11590, United States.
How can I contact the Veterinary Referral & Emergency Center of Westbury?
You can call their main phone number at +1 516-986-9208 or local phone at +1 516-420-0000.
Does the Veterinary Referral & Emergency Center of Westbury collaborate with family veterinarians?
Yes, they work as an extension of and in collaboration with your family veterinarian to provide comprehensive care.
Are there any nearby veterinary facilities related to the Veterinary Referral & Emergency Center of Westbury?
Yes, nearby you can find VCA Animal Hospitals and The Center For Specialized Veterinary Care, which can be convenient for pet owners needing additional veterinary services.
What other types of businesses are located near the Veterinary Referral & Emergency Center of Westbury?
Nearby businesses include National Maintenance Supply, Vance Electric, Rubie's Costume Stores, and BJ's Tire Center, among others, which may be of interest for supplies or services while visiting the area.
Can I visit any nearby shopping or services after my visit to the Veterinary Referral & Emergency Center of Westbury?
Yes, Design Gallery (optometrist and eyewear), Rubie's Costume Stores (clothing and costume shop), and BJ's Optical are nearby and available for shopping or services.
What special certifications or qualifications does the veterinary center have?
The center features Fear Free Certified Professionals, aiming to reduce fear, anxiety, and stress in pets during visits.
Where can I find more information about the Veterinary Referral & Emergency Center of Westbury online?
You can visit their official website at https://vcahospitals.com/westbury or their Facebook page at https://www.facebook.com/529199020449527 for updates and further details.