Business Details
701 Orchard Park Rd, West Seneca, NY
14224, United States
Certified by Verizon • Feb 22, 2026
(716) 771-3099
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ny/west-seneca/701-orchard-park-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is West Seneca’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep West Seneca connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
102 reviews
5 stars
72
4 stars
4
3 stars
4
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Lisa, Darryl, and Kai.
Sales Experience
Several reviews noted positive experiences with sales associates who provided clear information and helped customers find the best deals without being pushy.
Operational Issues
Numerous customers reported frustrations with the store's operational inefficiencies, including problems with order processing, incorrect information, and long wait times.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and unresolved issues, indicating inconsistency in service quality.
- DKDottie KielbFeb 13, 20265.0Keith was very helpful!! He looked everywhere for a case that wasn’t a black one, he searched for a much better rate for us so we are becoming a Verizon customer!!
- SFShelly FoxFeb 11, 20265.0Blake was excellent! Very helpful to myself and my daughter. We each got new phones and some other services . Very polite and courteous knowledgeable and professional.
- JBJames BoerschigFeb 2, 20265.0Whet to store for new phone for my mom was helped by Ahsan Khan was very helpful answered all my questions gave me all my options courtesy and professional
- KCKathryn CassidyJan 24, 20265.0Max was great to work with and made the process of getting a new phone easy and enjoyable. Thank you!
- CWCraig WilliamsJan 18, 20261.0I'm having problem with my router and when I call Verizon tech support they arranged for me to pick up a new one at this Verizon store. When I got there they didn't have any. He said there's a replacement model but he couldn't give it to me because it wasn't the one that the online tech wrote in his ticket.
Frequently Asked Questions About Verizon
What brands of phones can I upgrade or purchase at Verizon on 701 Orchard Park Rd?
You can upgrade or purchase phones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless at this Verizon store.
What are the store hours for Verizon located at 701 Orchard Park Rd in West Seneca, NY?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon on Orchard Park Rd offer in-store and curbside pickup?
Yes, the store provides both in-store and curbside pickup services for your convenience.
Can I pay my Verizon bill in-store at the West Seneca location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon store on Orchard Park Rd.
What payment methods does Verizon accept at this location?
Verizon accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit the Verizon store at 701 Orchard Park Rd?
No, appointments are not required to visit this Verizon location, but you can call to make one if preferred.
What types of wireless services are available at the Verizon store in West Seneca?
The store offers Verizon Wireless plans, prepaid wireless, Fios Home Internet, mobile hotspots, Smart Car service, Hum, and home phone services.
Which nearby places can I visit around the Verizon store on Orchard Park Rd?
Nearby you can find Tim Hortons for coffee, Burger King and Wendy's for fast food, ALDI USA for groceries, and EG Tax for financial services.
How can nearby gas stations help me when visiting the Verizon store?
Nearby gas stations like Mobil and Speedway provide convenient refueling options if you're driving to the Verizon store, making it easy to top up your tank before or after shopping.
Are there any nearby services for car maintenance close to the Verizon store?
Yes, you can find automotive repair centers such as Valu Auto Center, Valu Auto Place, Walden Automotive Center, and Mr. Tire Auto Service Centers near the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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