Verizon

4.1
379 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at West Nyack for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
130 Rte 303, West Nyack, NY
10994, United States

Hours

Reviews

4.2
282 reviews
5 stars
203
4 stars
20
3 stars
12
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional service, highlighting individuals like RiChard, Juan, and Lintu for their patience, knowledge, and helpfulness.

Professionalism

Many reviews noted the professionalism of the staff, with several customers mentioning how representatives handled complex issues with care and attention.

Knowledgeable Staff

Customers frequently commented on the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with specific representatives.
  • SP
    Steve Polesovsky
    4 days ago
    1.0
    There was a very tall black man with a terrible attitude. Kept asking me how I got to a screen which I had no idea how I did it and that's why I was there. He definitely should not be in a sales position. Go to the nanuet office!
  • RG
    Royalnation music group
    6 days ago
    5.0
    Your right Juan customer for life . Thank you for your empathy.
  • LV
    Lisa M. Valentino
    Jan 5, 2026
    5.0
    RiChard was very helpful and professional. Highly recommend.
  • RO
    Richard Onativia
    Dec 22, 2025
    5.0
    RiChard at west nyack Verizon is amazing. He saved me and saved our Christmas! If you need anything at Verizon I would see him. Magic man!
  • SY
    Soo-Bong Yoon
    Dec 12, 2025
    5.0
    Lintu provided outstanding customer service during my visit. He was patient, attentive, and took the time to explain everything clearly. Even when the process became a bit complicated, he stayed supportive and made sure I felt taken care of. I really appreciate his professionalism and dedication. Highly recommend working with him!

Frequently Asked Questions About Verizon

What are the Verizon store's regular business hours in West Nyack, NY?

The Verizon store in West Nyack is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.

What types of services does the Verizon West Nyack store offer?

The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for both personal and business needs.