Business Details
About
Cell Phone StoreElectronics Store
Visit our store at West Nyack for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
257 reviews
5 stars
180
4 stars
19
3 stars
12
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members like RiChard, Juan, and Marcus, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience during phone upgrades and troubleshooting.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with certain staff members who were perceived as rude or dismissive.
Store Environment
The store atmosphere was generally described as welcoming and friendly, with staff making efforts to engage with customers and provide a pleasant shopping experience.
Resolution of Issues
Several reviews highlighted the staff's dedication to resolving complex issues, with specific mentions of employees going above and beyond to ensure customer satisfaction.
- STSarita Toscano4 days ago5.0Excelente atención, me ayudó mucho con las promociones e instalación de mi nuevo dispositivo, Marcos es una persona muy amable y paciente le doy 5 ⭐️ y lo recomiendo 👌
- JHJackee Helchowski5 days ago5.0Will in the west nyack store was so helpful and patient with myself and my father! We appreciated his help so much!
- MPMary Beth Powers5 days ago5.0Juan was absolutely wonderful. He was so patient with us! I would recommend my friends and family to Juan!!
- DPDominick PosillipoNov 14, 20255.0Jaun, was an excellent sales rep. He helped me promptly and got me the phone I needed and helped make my transfer easy. Always my go to place.
- VMVanessa MelisNov 6, 20255.0By far the best Verizon store in the area. Everyone is friendly and patient. Customers talk with others as we wait for our concerns to be addressed. RiChard was passionate and very knowledgeable about the phones, and a great person to talk about our life experiences.
Frequently Asked Questions About Verizon
What are the Verizon store's regular business hours in West Nyack, NY?
The Verizon store in West Nyack is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
What types of services does the Verizon West Nyack store offer?
The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for both personal and business needs.
Which brands of smartphones are available at Verizon West Nyack?
The store offers the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including models like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does Verizon West Nyack provide options for order pickup or delivery?
Yes, the store offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can customers schedule appointments at the Verizon West Nyack store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient shopping experience.
What payment methods are accepted at Verizon West Nyack?
The store accepts debit cards, mobile NFC payments, and paychecks and does not require cash only payments.
Does Verizon West Nyack offer free Wi-Fi for customers?
Yes, free Wi-Fi is available at the Verizon West Nyack store for customers.
What nearby coffee shops can I visit before or after shopping at Verizon West Nyack?
You can visit nearby coffee shops like L'insolent Coffee and Starbucks, both close to Verizon West Nyack, perfect for grabbing a coffee before or after your store visit.
Are there any family-friendly entertainment options near Verizon West Nyack?
Yes, Space Adventure Mini Golf and AMC Palisades 21 cinema are nearby entertainment spots where families can enjoy miniature golf or a movie before or after shopping at Verizon.
Where can I shop for clothing or accessories near the Verizon West Nyack store?
Close to Verizon West Nyack, you can visit Palisades Center Mall, Justice, Victoria's Secret & PINK, The Children's Place, Gymboree, and Lord & Taylor for a variety of clothing and fashion accessories.