Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Availability
Frequent complaints about items being out of stock or not available as promised, leading to customer frustration.
Pricing Issues
Customers noted high prices and discrepancies between advertised and actual prices, with some feeling pressured into unnecessary purchases.
Store Organization
Several reviews mentioned disorganization within the store, leading to difficulty in finding assistance or products.
Geek Squad Experience
Numerous negative experiences with Geek Squad, including poor service, lack of follow-up, and unexpected fees.
LL
Lester Lemus
6 days ago
4.0
Decent selection of laptops, computers, gaming products, phones, TVs, cameras, kitchen appliances, and lots more
GW
Geoffrey Woodward
Nov 12, 2025
4.0
Went looking for early Christmas presents. I was there just after opening and had the entire staff at my disposal. Everyone there was quite knowledgeable and answered all my questions promptly. It is best to go early to avoid crowds.
YW
Yoseph Wieder
Oct 18, 2025
5.0
I had a difficulties buying a camera and wasn't clear which to buy for daily purposes. The customer service was very nice and pu into my situation and weboughty something very good
LL
Lorena Lozano
Oct 18, 2025
1.0
Today I went to this store in the Palisades Mall looking for a refrigerator. They told me they didn't have it there, but I could pay for it and pick it up in Yonkers. It seemed like a good idea since I needed it urgently. I was surprised when I arrived in Yonkers and they informed me that they didn't have it either, but that I could go to Mount Vermont and find my order there, so I decided to drive there, and finally, my order wasn't there either. I wasted the whole day driving around looking for something I already paid for, but it wasn't there anywhere. This is disrespectful to the customer. The employees don't check well and don't care about wasting my time.
JC
Jacelyn Collazo
Oct 9, 2025
4.0
Lots of selection, staff are nice and friendly. Very clean and spacious.
What are the store hours for Best Buy in West Nyack, NY?
Best Buy West Nyack is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy West Nyack offer in-store and curbside pickup services?
Yes, Best Buy West Nyack offers both in-store pickup and curbside pickup services for customer convenience.
What type of products can I find at Best Buy in West Nyack?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy West Nyack.
Does Best Buy West Nyack provide Geek Squad support and repair services?
Yes, Geek Squad support and repair services are available at Best Buy West Nyack to help with electronics and appliance repairs.
Is an appointment required for shopping or repair services at Best Buy West Nyack?
No, appointments are not required to shop or receive services at Best Buy West Nyack.
What payment methods does Best Buy West Nyack accept?
Best Buy West Nyack accepts debit cards and checks; cash-only payments are not required.
Can I recycle electronics at Best Buy West Nyack?
Yes, Best Buy West Nyack offers electronics recycling services.
What nearby entertainment options are available around Best Buy West Nyack?
Nearby, you can enjoy Autobahn Axe Throwing for unique axe throwing fun and K1 Speed West Nyack for indoor go-kart racing and team building activities.
Are there places to relax or enjoy dining near Best Buy West Nyack?
Yes, you can visit Relax Zone for a spa experience, Brothers Barbecue Palisades for barbecue, and Caribbean Quizine for Caribbean cuisine nearby.
What shopping options are near Best Buy West Nyack within Palisades Center?
Within Palisades Center, you can shop at Urban Planet for clothing, Burlington for department store selections, and Lollipop Toy Shop for toys and hobbies.