Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 420 Montauk Hwy. in West Islip, NY 11795
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
751 reviews
5 stars
693
4 stars
25
3 stars3
2 stars8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Expertise
Many reviews highlighted the employees' expertise in handling phone upgrades, data transfers, and billing inquiries, making the process smooth and stress-free.
Loyalty
Numerous long-time customers expressed their loyalty to the store, citing years of positive experiences and recommending it to others.
Atmosphere
The store was described as welcoming and family-like, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service and product availability.
- MPMichelle Powell3 days ago5.0West Islip Verizon is a the only store I will go to . They go above and beyond to help you with anything you need . Amazing staff and impeccable service . Fantastic job from the owners with such a well run business .
- BRBerton RidleyJan 3, 20265.0I had a fast and pleasureable experience trading in my phone. I trade it in every 2 years and I never have a problem!!!!
- LMLucy MaiellaJan 3, 20265.0These people are really awesome. It’s always busy because they have great service. Out of the car thank you in the neighborhood . They are all very competent, kind, knowledgeable and friendly!!
- LKLon KingDec 17, 20255.0I was very happy with the service that Uncle Bob provided to me. My wife was not able to come into the store and I had forgotten a password or 2. Bob was able to facilitate my restoring my passwords and Bob was able to transfer all of the necessary data. I have used Russell Cellular previously and have always been satisfied. I would recommend Russell to my friends.
- SPShadoh PunnapuzhaDec 13, 20255.0It may sound cheesy, but this was genuinely the best cell phone purchase experience I’ve ever had. From the moment we walked in, everyone was warm, friendly, and present. Every customer who came through the door was acknowledged right away, which immediately made the space feel welcoming. KC went above and beyond to make sure we felt taken care of, never rushed us, and made the entire process easy and straightforward. The pricing was fair and transparent, which we truly appreciated. Thoughtful from start to finish.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in West Islip, NY?
The Verizon store in West Islip, NY is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in West Islip, NY?
The store is located at 420 Montauk Highway, West Islip, NY 11795.
What payment options does the Verizon store accept?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
What brands and products can I find at this Verizon store?
You can find Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options. Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for products.
How can I schedule an appointment or find more information using my phone?
You can schedule or manage your Verizon services using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or directly through https://m.vzw.com/naR38wFT?locationcode=E082501.
What are some nearby places I can visit before or after shopping at the Verizon store?
Nearby you can visit Bella Cucina for Italian dining, Summerwind Gourmet Deli & Catering for sandwiches and delicatessen items, and Stuff-A-Bagel for bagels and smoothies.
Are there nearby transit or convenience locations to help me get to the Verizon store?
Yes, Exxon & Mobil Stations, Sunoco gas stations, and Walson Auto Services Center are nearby for fuel and convenience, which can help when traveling to the store.
Can I find other health-related services near the Verizon West Islip location?
Yes, Stretch Zone specializing in medical and dental services, Dental365, West Islip Pharmacy, and PRINE Podiatry are nearby health-related locations you can visit.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.