Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 420 Montauk Hwy. in West Islip, NY 11795
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
716 reviews
5 stars
659
4 stars
24
3 stars3
2 stars8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick and seamless service provided during phone upgrades and transfers.
Loyalty
Numerous long-term customers expressed their loyalty to the store, often returning for years due to positive experiences.
Professionalism
Staff members were frequently described as professional and patient, making the purchasing process easy and stress-free.
Value for Money
Customers appreciated the great deals and savings they received, often noting reduced monthly bills after consultations.
- BPBrian Pottak4 days ago5.0This business is amazing… I’ve been dealing with them for over 20 years and have recommended many people… KC and his crew go above and beyond any business I’ve ever seen before… If you’re planning on making a change to Verizon, I would 100% recommend you going to see KC before you do anything else…
- JAJoby Abraham6 days ago5.0Karan at Verizon provided outstanding service from start to finish. He helped me switch over from AT&T, secured a much better rate, and made sure I walked out with the latest iPhone without any hassle. His professionalism, patience, and clear explanations made the entire process smooth and stress-free. If you’re visiting this location, I highly recommend asking for Karan — he truly goes above and beyond.
- DMDawn ManginiNov 12, 20255.0THE STAFF AT RUSSELL CELLULAR IS FANTASTIC. THEY ALWAYS GO ABOVE AND BEYOND TO SATISFY EVERY SINGLE CUSTOMER. I THOUGHT EVERYTHINGIN MY PHONE WAS LOST. MATT WAS GREAT. HE WAS SO PATIENT AND WAS ABLE TO SUCCESSFULLY RETRIEVE ALL MY CONTACTS, APS, PHOTOS, VIDEOS ETC. THANK YOU MATT AND RUSSELL CELLULAR FOR YOUR EXCEPTIONAL CUSTOMER SERVICE. THEY MAKE EVERYONE FEEL LIKE FAMILY.
- GSGamal SmithNov 6, 20255.0I live 45 minutes away, yet I continue to return because of the outstanding service provided by Casey. From the moment I called, he was positive, helpful, and caring. Casey was by far the most accountable and accommodating manager I spoke with after contacting several other locations in my area. When I encountered an issue with my daughter’s watch, Casey went above and beyond to assist, taking the time to ensure everything was resolved. His professionalism, patience, and genuine dedication to his clients are truly commendable. I am deeply appreciative of his exceptional service and will continue to recommend him to friends and family.
- CLCatherine LangNov 4, 20255.0Such a great experience! I've been to other Verizon stores, but not one like this. Everyone is so helpful and patient here. I came in with a specific need and a time sensitive situation. Casey was quick and thorough and made my transaction easy. He even suggested helpful (yes, actually helpful) ways to lower my bill. Definitely will be back when its time to upgrade our phones. Fantastic customer service!! Thank you so much!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in West Islip, NY?
The Verizon store in West Islip, NY is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in West Islip, NY?
The store is located at 420 Montauk Highway, West Islip, NY 11795.
What payment options does the Verizon store accept?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
What brands and products can I find at this Verizon store?
You can find Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options. Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for products.
How can I schedule an appointment or find more information using my phone?
You can schedule or manage your Verizon services using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or directly through https://m.vzw.com/naR38wFT?locationcode=E082501.
What are some nearby places I can visit before or after shopping at the Verizon store?
Nearby you can visit Bella Cucina for Italian dining, Summerwind Gourmet Deli & Catering for sandwiches and delicatessen items, and Stuff-A-Bagel for bagels and smoothies.
Are there nearby transit or convenience locations to help me get to the Verizon store?
Yes, Exxon & Mobil Stations, Sunoco gas stations, and Walson Auto Services Center are nearby for fuel and convenience, which can help when traveling to the store.
Can I find other health-related services near the Verizon West Islip location?
Yes, Stretch Zone specializing in medical and dental services, Dental365, West Islip Pharmacy, and PRINE Podiatry are nearby health-related locations you can visit.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.