Sunrise Veterinary Group

4.4
270 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

Sunrise Veterinary Group
521 Sunrise Highway, West Islip, NY
11795, United States

Hours

Reviews

4.4
270 reviews
5 stars
205
4 stars
33
3 stars
5
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff and veterinarians for their kindness, compassion, and dedication to the animals.

Professionalism

Reviews highlighted the professionalism and knowledge of the veterinarians, with several customers expressing trust in their expertise.

Cost Concerns

Several customers expressed dissatisfaction with the high costs of services, feeling that the practice prioritizes profit over care.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding wait times and staff interactions.

Facility Issues

Some feedback mentioned that the facility is dated and could use improvements, impacting the overall experience.
  • AD
    America Diaz
    2 days ago
    5.0
    Dr. Betts and the entire staff at Sunrise Veterinary Group are truly exceptional. They care for our dogs with the same love, attention, and compassion that we do at home, and that means everything to us. Every visit feels calm, supportive, and thorough—they always take the time to answer questions, explain options, and make sure our pets are comfortable and well cared for. We’re incredibly grateful to have a veterinary team we can trust so completely. Sunrise Veterinary Group, and especially Dr. Betts, have become an important part of our dogs’ lives and ours!
  • PC
    Pandora Cain
    Oct 30, 2025
    4.0
    Absolutely love Dr. Betts and staff. They seem to really care about the patients. Just wish it was more affordable. 5 stars for staff—3 stars for owners!!
  • MF
    Mary F
    Oct 19, 2025
    5.0
    Everyone is very professional and nice. Dr. Bystry is awesome. He has pets' best interest in mind. He is a great and compassionate doctor.
  • LO
    Lisa Oddo
    Sep 26, 2025
    5.0
    Dr Betts always gives our cats the best care . He is knowledgeable and always takes time to explain things to us . The staff is very nice as well .
  • PA
    Pierre Acevedo
    Aug 27, 2025
    5.0
    Everyone was awesome! Treated me and my furry baby with love! Even got a video post surgery on how she was doing. It's small inside with two benches. Perhaps putting a bench outside to alleviate that would be cool. I definitely recommend them. Thanks guys!

Frequently Asked Questions About Sunrise Veterinary Group

What are the regular operating hours of Sunrise Veterinary Group?

Sunrise Veterinary Group is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.

Does Sunrise Veterinary Group offer preventive care services?

Yes, Sunrise Veterinary Group offers a Preventive Care Clinic on Tuesdays and Thursdays from 10:00 AM to 2:00 PM.