Many customers praised the staff and veterinarians for their kindness, compassion, and dedication to the animals.
Professionalism
Reviews highlighted the professionalism and knowledge of the veterinarians, with several customers expressing trust in their expertise.
Cost Concerns
Several customers expressed dissatisfaction with the high costs of services, feeling that the practice prioritizes profit over care.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding wait times and staff interactions.
Facility Issues
Some feedback mentioned that the facility is dated and could use improvements, impacting the overall experience.
AD
America Diaz
2 days ago
5.0
Dr. Betts and the entire staff at Sunrise Veterinary Group are truly exceptional. They care for our dogs with the same love, attention, and compassion that we do at home, and that means everything to us. Every visit feels calm, supportive, and thorough—they always take the time to answer questions, explain options, and make sure our pets are comfortable and well cared for.
We’re incredibly grateful to have a veterinary team we can trust so completely. Sunrise Veterinary Group, and especially Dr. Betts, have become an important part of our dogs’ lives and ours!
PC
Pandora Cain
Oct 30, 2025
4.0
Absolutely love Dr. Betts and staff. They seem to really care about the patients. Just wish it was more affordable. 5 stars for staff—3 stars for owners!!
MF
Mary F
Oct 19, 2025
5.0
Everyone is very professional and nice. Dr. Bystry is awesome. He has pets' best interest in mind. He is a great and compassionate doctor.
LO
Lisa Oddo
Sep 26, 2025
5.0
Dr Betts always gives our cats the best care . He is knowledgeable and always takes time to explain things to us . The staff is very nice as well .
PA
Pierre Acevedo
Aug 27, 2025
5.0
Everyone was awesome! Treated me and my furry baby with love! Even got a video post surgery on how she was doing. It's small inside with two benches. Perhaps putting a bench outside to alleviate that would be cool. I definitely recommend them. Thanks guys!
Frequently Asked Questions About Sunrise Veterinary Group
What are the regular operating hours of Sunrise Veterinary Group?
Sunrise Veterinary Group is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Does Sunrise Veterinary Group offer preventive care services?
Yes, Sunrise Veterinary Group offers a Preventive Care Clinic on Tuesdays and Thursdays from 10:00 AM to 2:00 PM.
Which types of animals does Sunrise Veterinary Group treat?
Sunrise Veterinary Group provides care for Avians, Cats, Dogs, Exotics, Pocket Pets, Rabbits, and Reptiles.
What types of veterinary services are available at Sunrise Veterinary Group?
Services include advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications/prescriptions, parasite control, wellness exams, physical examinations, preventive care, primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Does Sunrise Veterinary Group have health and safety protocols in place?
Yes, each VCA hospital, including Sunrise Veterinary Group, follows health and safety protocols based on best practices and local regulations.
How can I contact Sunrise Veterinary Group?
You can reach Sunrise Veterinary Group by phone at +1 631-661-5380 or the main phone number +1 631-760-1695.
Is there a special offer for new clients at Sunrise Veterinary Group?
Yes, new clients can access a free first exam coupon through the hospital's website.
What nearby gas stations can I find close to Sunrise Veterinary Group?
Near Sunrise Veterinary Group, you can find Sunoco and Exxon & Mobil Stations, which are convenient for fueling or quick stops before or after your veterinary visit.
Are there any pet-related services near Sunrise Veterinary Group?
Yes, nearby you can find Healthy Pet Grooming & Supply for pet grooming services and Edmund West Islip Dog Sitter for pet sitting and dog walking.
What local car services and dealerships are near Sunrise Veterinary Group?
Empire Chrysler Jeep Dodge Ram of West Islip, Atlantic VW, Atlantic Chrysler Jeep Dodge Ram, Empire CJDR of West Islip Parts Department, and West Islip Auto Sales Inc. are nearby for automotive sales and services.