Aldrich Animal Hospital

4.4
185 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

Aldrich Animal Hospital
537 Sunrise Highway, West Babylon, NY
11704, United States

Hours

Reviews

4.4
185 reviews
5 stars
142
4 stars
18
3 stars
7
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the caring and knowledgeable staff, particularly Dr. LaSala and Dr. Howard, for their thorough examinations and compassionate treatment of pets.

Pricing Concerns

Several reviews highlighted concerns about high prices for services, with some customers feeling that the costs were excessive compared to other veterinary practices.

Customer Service

While many customers appreciated the friendly and helpful staff, there were mixed reviews regarding the front desk service, with some reporting negative experiences.

Communication

Customers noted that the staff was generally good at communicating and explaining procedures, although there were instances of poor follow-up and responsiveness.

Facility Cleanliness

The hospital was frequently described as clean and well-maintained, contributing to a positive overall impression.
  • NO
    Nicole Ossenfort
    Nov 7, 2025
    1.0
    I brought my dog there and they charged me $1,800 to let me know they don’t know what’s wrong and go elsewhere.
  • IB
    Ivana B.
    Oct 23, 2025
    3.0
    Took my dog here because they offered a same day appointment. He had an ear infection which they gave me medicine and a wash to treat. They took him into the back for a treatment there and then gave him back to me with a $280 bill. The ear infection cleared up, but he now has open sores on his body, which he has never had in his 9 years. I would not recommend this place to anyone. It could be coincidence but the timing just seems weird and I have no idea what they did when they took him into the back. Will be going to the veterinary on Little East Neck which is where I usually go, but didn’t this time and I’m kicking myself about it. Revising this review from 1 star to 3 stars - someone from the office reached out and was very caring. Explained what happens in the back, their concern for my dog, and it helped me feel a little better. I’m going to a different vet but appreciate their reach out.
  • AA
    alyssa
    Oct 20, 2025
    5.0
    Dr. LaSala and Gilda make the best team! They took the best care of my 3 cats, I highly recommend this vet practice and especially Dr LaSala and Gilda !!
  • RA
    Renee Alston
    Sep 26, 2025
    4.0
    For the most part I’ve had a good experience with this animal hospital. Dr. Howard is great but I have noticed that some front desk staff and techs are not as friendly. I had one tech stereotype my Bully because he was clearly not comfortable working with a large dog. My boy has been going to the hospital for two years incident free but he wanted to muzzle my dog and also put him on medication which he doesn’t need. I put a stop to that. My dog has sensitive front paws so shots have to be given in the back. Thankfully another tech, Adriana knows my dog and was like we do not have to do all that for him. Overall, it’s a good place for animals and very clean with ample parking. I trust the level of care here.
  • LN
    Lawrence Nappi
    Jul 21, 2025
    5.0
    Always kind and easy to work with. Usually in and out and have openings at good times. They are exceptional at working with my overly dramatic dogs.

Frequently Asked Questions About Aldrich Animal Hospital

What are the regular operating hours of Aldrich Animal Hospital?

Aldrich Animal Hospital is open Monday to Friday from 8:00 AM to 7:00 or 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.

Does Aldrich Animal Hospital offer any special clinics or discounts?

Yes, they offer a Preventive Care Clinic with 50% off vaccinations with a paid exam on Tuesdays from 3:00 PM-7:00 PM and Fridays from 1:00 PM-5:00 PM.