Many customers praised the staff for their kindness and compassion, especially during difficult times.
Quality of Service
Overall, customers felt that the veterinary care provided was thorough and attentive, with specific mentions of individual veterinarians like Dr. LaSala and Dr. Howard.
Pricing Concerns
Several reviews highlighted concerns about high prices and perceived upselling of services, leading to dissatisfaction among some clients.
Mixed Staff Experiences
While many reviews praised the staff, some customers reported negative experiences with certain front desk staff and technicians.
Trust and Reliability
Customers expressed a strong sense of trust in the veterinary care provided, although some noted experiences that led them to seek care elsewhere.
NO
Nicole Ossenfort
Nov 7, 2025
1.0
I brought my dog there and they charged me $1,800 to let me know they don’t know what’s wrong and go elsewhere.
IB
Ivana B.
Oct 23, 2025
3.0
Took my dog here because they offered a same day appointment. He had an ear infection which they gave me medicine and a wash to treat. They took him into the back for a treatment there and then gave him back to me with a $280 bill. The ear infection cleared up, but he now has open sores on his body, which he has never had in his 9 years. I would not recommend this place to anyone. It could be coincidence but the timing just seems weird and I have no idea what they did when they took him into the back. Will be going to the veterinary on Little East Neck which is where I usually go, but didn’t this time and I’m kicking myself about it.
Revising this review from 1 star to 3 stars - someone from the office reached out and was very caring. Explained what happens in the back, their concern for my dog, and it helped me feel a little better. I’m going to a different vet but appreciate their reach out.
AA
alyssa
Oct 20, 2025
5.0
Dr. LaSala and Gilda make the best team! They took the best care of my 3 cats, I highly recommend this vet practice and especially Dr LaSala and Gilda !!
RA
Renee Alston
Sep 26, 2025
4.0
For the most part I’ve had a good experience with this animal hospital. Dr. Howard is great but I have noticed that some front desk staff and techs are not as friendly. I had one tech stereotype my Bully because he was clearly not comfortable working with a large dog. My boy has been going to the hospital for two years incident free but he wanted to muzzle my dog and also put him on medication which he doesn’t need. I put a stop to that. My dog has sensitive front paws so shots have to be given in the back. Thankfully another tech, Adriana knows my dog and was like we do not have to do all that for him. Overall, it’s a good place for animals and very clean with ample parking. I trust the level of care here.
LN
Lawrence Nappi
Jul 21, 2025
5.0
Always kind and easy to work with. Usually in and out and have openings at good times.
They are exceptional at working with my overly dramatic dogs.
Frequently Asked Questions About Aldrich Animal Hospital
What are the regular operating hours of Aldrich Animal Hospital?
Aldrich Animal Hospital is open Monday to Friday from 8:00 AM to 7:00 or 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Does Aldrich Animal Hospital offer any special clinics or discounts?
Yes, they offer a Preventive Care Clinic with 50% off vaccinations with a paid exam on Tuesdays from 3:00 PM-7:00 PM and Fridays from 1:00 PM-5:00 PM.
What types of pets does Aldrich Animal Hospital treat?
They provide veterinary care primarily for cats and dogs.
What advanced veterinary services are available at Aldrich Animal Hospital?
Services include advanced care, allergy and itchy skin relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is Aldrich Animal Hospital accredited by any professional veterinary association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
How can I contact Aldrich Animal Hospital for appointments or inquiries?
You can call their local phone number at +1 631-669-3161 or the main phone line at +1 631-760-1683.
Where is Aldrich Animal Hospital located?
The hospital is located at 537 Sunrise Highway, West Babylon, NY 11704, USA.
Are there any entertainment or media venues near Aldrich Animal Hospital for visitors to check out?
Yes, nearby you can visit radio stations and music venues like 106.1 BLI and 102.3 WBAB, which offer entertainment options before or after your visit.
What nearby pet-related services are close to Aldrich Animal Hospital?
Nearby pet-related places include The Wellwood Pigeon Store, a pet and reptile shop, and additional pet services associated with Aldrich Animal Hospital itself.
Are there other local businesses near Aldrich Animal Hospital that visitors might find useful?
Yes, nearby businesses include Michael Marra Inc - All Aluminum Gutters, CMG Long Island advertising agency, and Faith Tabernacle Church of God, which you might pass by or visit while in the area.