Verizon

3.3
174 reviews
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Business Details

935 Holt Rd, Webster, NY
14580, United States
(585) 216-3149
https://www.verizon.com/stores/details/new-york/webster/webster-303314
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About

Cell Phone StoreElectronics Store
Visit our store at Webster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
935 Holt Rd, Webster, NY
14580, United States

Hours

Reviews

3.3
40 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
2
1 star
14
  • JS
    Jim Speranza
    Nov 6, 2025
    5.0
    I managed to walk in on a day that was not busy Fix the problem in 2 minutes I didn't know which buttons to push but they did
  • TD
    THERESA DEROLLER
    Oct 10, 2025
    5.0
    Had a problem of changing plans on my iphone prepaid. On the telephone with prepaid and could not get answers. Gary at Holt Rd was able to personally reach out to the other department and get me connected to solve the problems. Great people working there! Thank you!.
  • TF
    Tracy Fullen
    Sep 18, 2025
    5.0
    After dealing with a nightmare at AT&T for months, my husband and I decided to switch back to Verizon who went above and beyond to fix the mistakes that they didn’t even make. The staff was friendly, professional and Gary the store manager did everything in his power to make sure we were treated fairly and getting the best deal possible!! We could not be happier with the outcome and highly recommend this location!
  • KR
    Keegan Robinson
    Aug 29, 2025
    2.0
    Go to any other Verizon store. Terrible experience. Four employees working, only one actually knew what they were doing and had to help the other incompetent ones. This caused a huge backup of customers. As the other reviews stated, the employees rely exclusively on external support from corporate and are unable to help with anything other than selling you products.
  • IZ
    Inese Zuika
    Aug 28, 2025
    5.0
    Been a customer for 16 years with Verizon and have never had a better experience through them until working with Gary Zwick. Last week I spent 4+ hours over the phone and 4 days with Verizon telephone customer service that wasn't able to accomplish what Gary did in about 30 minutes in store trying to do an upgrade and trade in. I was expecting just as much of a hassle and to be rushed out the door without anything being done and feeling tricked into things we didn't need. He was fantastic and was able to actually get things sorted and was also able to help my Mother the next day. It was nice to finally work with someone who doesn't treat their customers like a hassle. Will definitely be going through any issues further in store with Gary in the future and recommending others to do so as well.
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Frequently Asked Questions About Verizon

What are the Verizon store hours in Webster?

The Verizon store in Webster is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM. Note that on November 3, 2025, it opens at 9:30 AM.

Can I buy the latest smartphones at the Webster Verizon store?

Yes, the Webster Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.