Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,427 reviews
5 stars
783
4 stars
342
3 stars
155
2 stars
45
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being rude or unresponsive.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding appliance deliveries.
Product Knowledge
Many customers appreciated the staff's product knowledge and helpfulness in selecting electronics.
Store Experience
Some customers enjoyed the in-store experience and product selection, while others noted issues with staff availability and checkout processes.
Repair Services
Feedback on Geek Squad services was mixed, with some praising their assistance while others reported dissatisfaction with repair quotes and service.
- KSKathy & Bill SommerOct 30, 20251.0Cannot get past AI auto answer machine to ask a question to a live person in store!! I hate auto answer machines!! Very poor customer service!!
- KWKristina WeaverOct 25, 20255.0We bought our new refrigerator here, so far we're loving it.
- CGCali GirlOct 21, 20255.0The lady that helped me was absolutely amazing and extremely polite. Genesis you are the best ever. Thank you for all of your helpful help and kindness.
- CRCindy Spence - RealtorOct 10, 20255.0Josh Goodwin at this Best Buy in Watertown, NY just saved our week. I left my power cable for my new Dell Inspiron 15 at home and we were traveling to Canada from Florida. He was very kind, personable, and knowledgeable. He's a very intelligent young man. He quickly identified a reasonably priced replacement and patiently helped us test it before we left the store. I was not surprised at all when he replied to my question about his future that he was studying criminal justice. I hope he goes far in life and I feel like he will as he has all the attributes of being a winner. Thank you, Josh, for helping us to quickly get back to our vacation. #JoshGoodwin
- MZMohammad Zakaria Majeed (Zakaria)Oct 4, 20255.0Service is prompt and excellent. Staff are very knowledgeable. They take the time to get to know your needs and match you up with the appropriate electronics
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Watertown, NY?
Best Buy in Watertown is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Watertown?
Best Buy is located at 21085 Salmon Run Mall Loop W, Watertown, NY 13601.
Does Best Buy in Watertown offer curbside pickup?
Currently, this Best Buy location does not offer curbside pickup but does provide in-store shopping and same day pickup services.
Can I get my electronics repaired at Best Buy in Watertown?
Yes, Best Buy offers Geek Squad repair services for electronics at this location.
What types of products can I find at Best Buy in Watertown?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Watertown.
Does Best Buy accept debit cards for payment?
Yes, Best Buy in Watertown accepts debit card payments and does not require cash only.
What are some nearby places to Best Buy at Salmon Run Mall in Watertown?
Nearby places include Verizon Wireless, The 315 Artisan Market, Shakez restaurant, FYE music and DVD store, and the Watertown Mall shopping center.
Where can I grab a meal or smoothie near Best Buy in Watertown?
You can visit Shakez for smoothies and fast food or JUJU 66 Real Fruit Smoothies and Fresh Tea located close to Best Buy.
Are there any entertainment or shopping options near Best Buy at Salmon Run Mall?
Yes, visitors can check out FYE for music and DVDs, SNIPES USA for sporting goods, and enjoy attractions like Carnival Rides and Treats at Watertown.
How can I stay updated on Best Buy Watertown's deals and news?
You can follow Best Buy Watertown on Facebook (BestBuyWatertown1089), Instagram (@bestbuy), and Twitter (@bestbuy) for the latest updates and hot deals on electronics.