Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Waterloo’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
637 reviews
5 stars
573
4 stars
32
3 stars7
2 stars8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly; while many praised staff for being helpful and knowledgeable, some reported poor service and long wait times.
Product Pricing
Customers expressed dissatisfaction with high prices for accessories and additional fees, feeling that they were overpriced compared to online options.
Staff Knowledge
Several reviews highlighted the staff's expertise and willingness to assist with technical issues and phone setups, contributing to positive experiences.
Store Experience
The store environment received mixed feedback, with some noting cleanliness and prompt greetings, while others experienced long wait times and inadequate staffing.
- CCCoachDec 30, 20251.0If I could put a 0 I would. I went into the store this afternoon. Anthony asked if he could help me. The phone was purchased at this store Nov 28. This was Dec 30. He said too bad it is over 30 days. The camera would turn gray when lifting to take a picture. He reset the phone and now it is all screwed up. He said go to Apple. I asked him to help me with car play. He asked what kind of car I had. I told him Toyota and he said go to Toyota for help. This guy was unbelievable. I can’t believe he was hired there. Last time in that store for me.
- IMIzariah MartinSep 4, 20255.0Super good customer service. We had a few issues and Josh was very helpful with figuring it out, highly recommended 😃
- EPemily pahiraSep 4, 20255.0Go see Ron and give him all your business. Phenomenal customer service and he went above and beyond to help me with my phone. He should get a raise.
- KGKyle GoodMar 3, 20185.0Very helpful staff
- WGWillie GoldenJan 6, 20175.0Very good! I have an at&t phone and Zach helped me!
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 2454 State Route 414, Waterloo, NY 13165.
What are the operating hours of the Verizon store?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Do I need to make an appointment to visit the Verizon store?
No appointment is required, but you can call ahead or stop by anytime during business hours.
What brands of smartphones can I find at the Verizon store?
You can shop devices from Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus brands.
What services does the Verizon store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspots.
Can I pick up my online order at the Verizon store?
Yes, you can choose in-store pickup or curbside pickup for your orders.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What nearby dining options are available when visiting the Verizon store?
Nearby dining options include Taco Bell / KFC, KFC, Woody's Bar and Grille, Our Heritage Cafe, Subway, and McDonald's, perfect for grabbing a meal before or after your visit.
Are there any nearby hotels if I need accommodation while visiting the area?
Yes, nearby hotels include The Lux Hotel & Conference Center, Quality Inn Near Finger Lakes And Seneca Falls, Hampton Inn Seneca Falls, and Hampton by Hilton.
What nearby places can help me with automotive services during my visit?
Nearby auto service centers include Monro Auto Service and Tire Centers and Advance Auto Parts for repairs and parts.