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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
165 reviews
5 stars
129
4 stars
18
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, empathy, and support during difficult times, especially in end-of-life situations.
Customer Service
While many reviews highlighted friendly and helpful staff, some customers reported negative experiences with scheduling and communication.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and medications, feeling they were overpriced compared to other veterinary clinics.
Quality of Care
Many reviews noted the thoroughness and professionalism of the veterinary staff, with positive outcomes for pets' health.
- NENicholas EllsworthJan 3, 20265.0Real friendly and knowledgeable staff. Answered every question and had somethings to say I didn't think about!
- SSStephen SnitchlerDec 24, 20255.0Great, caring people
- KAkaleja AreSjaDec 4, 20255.0There are moments when fear and helplessness overwhelm you, and you hope someone will simply show up. For my dog, that someone was VCA. They treated her with kindness and gentleness, while offering me compassion and reassurance, making the experience feel personal, safe, and deeply human. From the first time she became seriously ill, they showed me what veterinary care could truly be — welcoming us without hesitation, guiding me through every frightening step, and making us both feel supported. I don’t have much support in my life, but VCA has been that support. They’ve given my dog more time, comfort, and chances than I could have managed alone. I genuinely don’t know how I would have done this without them. If you want a clinic that leads with skill, heart, and humanity, VCA is the place. I recommend them with complete gratitude.
- MDMarjorie DiazNov 22, 20255.0I had an unexpected and heartbreaking loss of my 4-year-old cat, and I cannot say enough good things about Dr. Pitcher and the entire team at VCA Southern Tier animal Hospital. They treated my cat with dignity, compassion, and respect in his final moments, and they guided me through an unbearable decision with so much empathy. I am truly grateful for the care, patience, and gentleness they showed both of us. This is an outstanding veterinary clinic, and I would recommend them to anyone who loves their pets.
- LDLaura DupreeOct 17, 20255.0They are amazing with my baby. The care club is so convenient for puppy owners especially because our little guy had to have his vaccines spaced due to an allergic reaction. Not being charged extra visits is a life saver
Frequently Asked Questions About VCA Southern Tier Animal Hospital
What types of pets does VCA Southern Tier Animal Hospital care for?
VCA Southern Tier Animal Hospital provides care for dogs, cats, pocket pets, and exotic animals.
What are the operating hours of VCA Southern Tier Animal Hospital?
The hospital is open Monday to Tuesday from 8:00 AM to 5:00 PM, and Wednesday to Friday from 8:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Which payment options are accepted at VCA Southern Tier Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What advanced services does VCA Southern Tier Animal Hospital offer?
Services include advanced care, advanced dental care, laser surgery, internal medicine, diagnostics, and ultrasound among others.
Is VCA Southern Tier Animal Hospital affiliated with any professional organizations?
Yes, it is affiliated with the American Animal Hospital Association (AAHA) and has a Fear Free® Certified Professional on staff.
Are there any health and safety protocols in place at VCA Southern Tier Animal Hospital?
Yes, the hospital follows health and safety protocols based on healthcare best practices as well as state and local guidance and regulations.
Does VCA Southern Tier Animal Hospital offer any promotions for new clients?
Yes, new clients can click to receive a Free First Exam coupon on their website.
What nearby places can help me find VCA Southern Tier Animal Hospital?
Nearby landmarks include Southern Tier Veterinary Associates, Choconut Self Storage, and UHS Pain Management, which can help guide you to the hospital's location at 205 Front Street, Vestal, NY.
Are there grooming services nearby VCA Southern Tier Animal Hospital for pet care?
Yes, 'A Pet Salon' is a nearby pet groomer offering grooming and beauty services, convenient for pet owners visiting the animal hospital.
What local amenities are available near VCA Southern Tier Animal Hospital for visitors?
Visitors can enjoy several beauty salons such as Happy Hair Studio, Diane's Skin and Body Studio, and Paulette at Beautopia, as well as health services like the Foot Care Center and Southern Tier Physical Therapy Associates, all located nearby.