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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
162 reviews
5 stars
126
4 stars
18
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards both pets and their owners during difficult times.
Customer Service
While most reviews highlighted friendly and helpful staff, some customers reported negative experiences with reception and appointment management.
Pricing Concerns
Several reviews mentioned high prices for services and medications, with some customers feeling that costs were not clearly communicated.
Quality of Care
Customers generally felt that the veterinary care provided was thorough and effective, with many noting successful treatments and positive outcomes.
Convenience
The ability to make online appointments and the promptness in emergency situations were frequently appreciated by customers.
- MDMarjorie Diaz2 days ago5.0I had an unexpected and heartbreaking loss of my 4-year-old cat, and I cannot say enough good things about Dr. Pitcher and the entire team at VCA Southern Tier animal Hospital. They treated my cat with dignity, compassion, and respect in his final moments, and they guided me through an unbearable decision with so much empathy. I am truly grateful for the care, patience, and gentleness they showed both of us. This is an outstanding veterinary clinic, and I would recommend them to anyone who loves their pets.
- LDLaura DupreeOct 17, 20255.0They are amazing with my baby. The care club is so convenient for puppy owners especially because our little guy had to have his vaccines spaced due to an allergic reaction. Not being charged extra visits is a life saver
- KKKira KarpovSep 30, 20255.0These vets and vet techs are great. I have a lovely little mutt I love very much named Ollie. He is a rescue from a puppy mill situation and has had some negative experiences there that’s made him a little quirky. In spite of this; he is a good boy. The team offered the option to have the exam, blood draw, and shots done with him in my lap. With the ability to hold him, the visit went off without a hitch. More importantly - he was less stressed. They didn’t have to do this of course but they took my pet’s comfort into consideration and the visit was smooth because of it. I trust them. So does Ollie 🐾
- MKMairin KirchheimerJul 8, 20255.0Very kind and compassionate to both animals and their non-furry family members.
- DHDavid HayesJun 7, 20251.0unfortunately, in areas like Binghamton, NY, vet clinics often mark up prices on prescriptions unless you specifically request to take the script elsewhere. Here’s how to push back while still doing right by your dog: *Ask for a Written Prescription* You have the legal right to request a written prescription and fill it elsewhere — just like with human medications. Say something like: “We’d prefer to fill this medication through an outside pharmacy. Can you please write us a prescription?” Most states, including New York, require vets to comply unless it’s a controlled substance. Unfortunately I'm compelled to leave this review due to their prices. I paid $41 for 30 days in SC, where as here they're charging $50 for 15 days. But the customer service here was excellent, 5 stars, the girls were so nice to my dog, and myself.
Frequently Asked Questions About VCA Southern Tier Animal Hospital
What types of pets does VCA Southern Tier Animal Hospital care for?
VCA Southern Tier Animal Hospital provides care for dogs, cats, pocket pets, and exotic animals.
What are the operating hours of VCA Southern Tier Animal Hospital?
The hospital is open Monday to Tuesday from 8:00 AM to 5:00 PM, and Wednesday to Friday from 8:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Which payment options are accepted at VCA Southern Tier Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What advanced services does VCA Southern Tier Animal Hospital offer?
Services include advanced care, advanced dental care, laser surgery, internal medicine, diagnostics, and ultrasound among others.
Is VCA Southern Tier Animal Hospital affiliated with any professional organizations?
Yes, it is affiliated with the American Animal Hospital Association (AAHA) and has a Fear Free® Certified Professional on staff.
Are there any health and safety protocols in place at VCA Southern Tier Animal Hospital?
Yes, the hospital follows health and safety protocols based on healthcare best practices as well as state and local guidance and regulations.
Does VCA Southern Tier Animal Hospital offer any promotions for new clients?
Yes, new clients can click to receive a Free First Exam coupon on their website.
What nearby places can help me find VCA Southern Tier Animal Hospital?
Nearby landmarks include Southern Tier Veterinary Associates, Choconut Self Storage, and UHS Pain Management, which can help guide you to the hospital's location at 205 Front Street, Vestal, NY.
Are there grooming services nearby VCA Southern Tier Animal Hospital for pet care?
Yes, 'A Pet Salon' is a nearby pet groomer offering grooming and beauty services, convenient for pet owners visiting the animal hospital.
What local amenities are available near VCA Southern Tier Animal Hospital for visitors?
Visitors can enjoy several beauty salons such as Happy Hair Studio, Diane's Skin and Body Studio, and Paulette at Beautopia, as well as health services like the Foot Care Center and Southern Tier Physical Therapy Associates, all located nearby.