Best Buy

4.0
2790 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3209 Vestal Pkwy E, Vestal, NY
13850, United States

Hours

Reviews

4.0
2,790 reviews
5 stars
1,357
4 stars
770
3 stars
308
2 stars
137
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and lack of assistance.

Product Availability

Customers noted issues with product availability and discrepancies between online and in-store stock.

Geek Squad Performance

Geek Squad received both positive feedback for helpfulness and negative feedback for poor service and communication.

Store Environment

The store was described as clean and well-stocked, but some customers reported safety concerns and poor organization.

Pricing Concerns

Customers expressed dissatisfaction with pricing, describing some items as expensive compared to competitors.
  • NN
    newd1997
    5 days ago
    1.0
    The absolute worst phone system, so difficult to just talk to someone and no matter what store you call you get sent to corporate phone center. I will never buy anything from them again.Vestal, Ny Best Buy.
  • FF
    flopinfisch
    6 days ago
    5.0
    Anthony helped me purchase my new ultra wide monitor. He was very helpful, polite, and super chill.
  • CV
    Christopher VanDerwerker
    Jan 2, 2026
    5.0
    Nice employees and easy to do online orders/pickups
  • RB
    Robert Begeal
    Dec 15, 2025
    1.0
    This is the worst place I have ever bought a dishwasher middle of October with install. The installer has been there three times to pick up the dishwasher to only find the same damaged product and has to cancel. I do not understand how a business can operate like this. We have now miss three days of work because you don’t find out in till day of and today I had to call the installer never heard from Best Buy should be called worst buy. Not to mention the three trip the installer has made to pick up the dishwasher to find the same damaged product. how hard could it possibly be t order a new one to be ready to install
  • NW
    niki wales
    Dec 7, 2025
    5.0
    I struggle every day with tech, Best Buy makes me very nervous just walking 8th the store! I ordered something online and needed help twice at the vestal location. Both times those kids wear so nice to me!everyone at the store were helpful and kind. Thank you for making a horrible experience for me great!

Frequently Asked Questions About Best Buy

What products can I buy at Best Buy in Vestal, NY?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Vestal, NY.

What are the store hours for Best Buy in Vestal?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.