Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and lack of assistance.
Product Availability
Customers noted issues with product availability and discrepancies between online and in-store stock.
Geek Squad Performance
Geek Squad received both positive feedback for helpfulness and negative feedback for poor service and communication.
Store Environment
The store was described as clean and well-stocked, but some customers reported safety concerns and poor organization.
Pricing Concerns
Customers expressed dissatisfaction with pricing, describing some items as expensive compared to competitors.
NN
newd1997
5 days ago
1.0
The absolute worst phone system, so difficult to just talk to someone and no matter what store you call you get sent to corporate phone center. I will never buy anything from them again.Vestal, Ny Best Buy.
FF
flopinfisch
6 days ago
5.0
Anthony helped me purchase my new ultra wide monitor. He was very helpful, polite, and super chill.
CV
Christopher VanDerwerker
Jan 2, 2026
5.0
Nice employees and easy to do online orders/pickups
RB
Robert Begeal
Dec 15, 2025
1.0
This is the worst place I have ever bought a dishwasher middle of October with install. The installer has been there three times to pick up the dishwasher to only find the same damaged product and has to cancel. I do not understand how a business can operate like this. We have now miss three days of work because you don’t find out in till day of and today I had to call the installer never heard from Best Buy should be called worst buy. Not to mention the three trip the installer has made to pick up the dishwasher to find the same damaged product. how hard could it possibly be t order a new one to be ready to install
NW
niki wales
Dec 7, 2025
5.0
I struggle every day with tech, Best Buy makes me very nervous just walking 8th the store! I ordered something online and needed help twice at the vestal location. Both times those kids wear so nice to me!everyone at the store were helpful and kind. Thank you for making a horrible experience for me great!
What products can I buy at Best Buy in Vestal, NY?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Vestal, NY.
What are the store hours for Best Buy in Vestal?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Vestal offer in-store pickup and curbside pickup services?
Best Buy offers in-store shopping and pickup services, but curbside pickup is not available at this location.
Can I get technical support or repair services at Best Buy Vestal?
Yes, Best Buy Vestal provides Geek Squad support and service repair for electronics.
What payment methods are accepted at Best Buy in Vestal?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Where is Best Buy located in Vestal?
Best Buy is located at 3209 Vestal Parkway East, Vestal, NY 13850, United States.
Are there any dining options nearby Best Buy Vestal?
Yes, Sliderz Bar & Grill, an American bar and grill restaurant, is located near Best Buy and can be a great place to eat before or after your visit.
What nearby services can complement my visit to Best Buy in Vestal?
Nearby services include Geek Squad for mobile phone and electronics support, Vestal Storage for self-storage needs, and Executive Auto Wraps for auto detailing and customization.
Are there any convenient transportation or rental services near Best Buy Vestal?
Yes, Enterprise Rent-A-Car and U-Haul Neighborhood Dealer are nearby for travel and truck rental services, which can help with transporting your purchases.
Is there a place nearby where I can purchase beauty or cosmetic supplies after visiting Best Buy?
Yes, Sephora is located nearby offering hair supply and cosmetic products for your convenience.