Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Valley Stream, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2034 Green Acres Mall.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
573 reviews
5 stars
494
4 stars
32
3 stars
11
2 stars6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Sal, Payal, Tony, and Ash for their professionalism, patience, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative customer experience.
Sales Practices
Some customers expressed concerns about misleading sales tactics and unauthorized charges, urging future customers to verify details in writing.
Overall Experience
The majority of customers reported positive experiences, recommending the store for its friendly atmosphere and effective problem-solving.
- KNKarlene NethersoleJan 2, 20265.0Ash, at the Verizon store at Green Acres Mall is very knowledgeable with the Verizon product, has 100% patience and pleasant to speak with.This review was from a recent visit during the Christmas holidays. Ash team members should be happy to have him onboard. Ask for Ash on your next visit.
- SSShannon SullivanDec 24, 20255.0Sal, or Santa as I like to call him, is the best! My daughter’s #1 Christmas present was delayed shipping from another store and would not arrive in time. Sal came through and made sure I didn’t leave the store without the phone. He was professional, quick and even utilized more offers than my original purchase, saving me $$.
- SASaheed AdeyinkaDec 24, 20255.0I had a great experience with Payal at Verizon. From the moment I walked in, she was friendly, patient, and very knowledgeable. She took the time to listen to my concerns, explained everything in a way that was easy to understand, and helped me choose the best option for my needs. I never felt rushed, and she made sure all my questions were answered before I left. Payal provided excellent customer service and made the entire process smooth and stress-free. I would definitely recommend working with her if you visit Verizon.
- RKRachel KissoonDec 22, 20251.0I had a very disappointing and concerning experience with this Verizon Wireless authorized dealer. Lines were added to my account, supposedly to “save” me money. Months later, I discovered those lines were incurring charges I was never informed about only to see it showing up on my bill. Now that these unauthorized charges have surfaced, the store is refusing to take responsibility or offer any resolution. Instead of helping fix the issue they created, they are deflecting and avoiding accountability. This is extremely misleading and feels deceptive. I can only imagine how many other customers may be affected by this type of practice without realizing it until months later when the charges pile up. I strongly urge anyone visiting this location to review everything in writing, check their account carefully, and monitor future bills closely. Transparency and honesty were completely lacking here.
- DKDonovan KnightDec 17, 20251.0This store is completely misleading , please if you do go, BE SURE TO CALL CUSTOMER SERVICE to ensure you are getting what was discussed in person. In my experience the store manager Tony and the general manager who present at the time put 2 insurances that were not asked for on my plan totaling over 60 dollars in just insurances and many other fees that he failed to make me aware of resulting in a bill of 484 dollars just 2 days after i left out of the establishment. Also i was trying to get cases for the 3 new iPhone 17's that i purchased and i was informed i wouldn't be able to put accessories on my bill as Verizon doesn't allow that , which I later found out to be untrue. INTEGRITY MATTERS AND IF THE GENERAL MANAGER AND THE MANAGER CONDONES THE MISLEADING SALES TACTICS TO MEET QUOTA THEY SHOULD NOT BE CONDUCTING BUSINESS.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 2034 Green Acres Mall offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the operating hours for Verizon in Valley Stream?
Verizon is open Monday through Saturday from 11:00 AM to 9:00 PM and Sunday from 12:00 PM to 7:00 PM.
Can I pick up orders in-store at Verizon in Green Acres Mall?
Yes, Verizon offers in-store pickup services for customers.
Does Verizon provide any online tools to help me manage my account or schedule services?
Yes, you can use the My Verizon app to manage your account and schedule services conveniently online.
What are some of the brands available at Verizon in Valley Stream?
Verizon carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
Where exactly is the Verizon store located within Green Acres Mall?
The Verizon store is located at 2034 Green Acres Mall, Space 2203b, Valley Stream, NY 11581.
What services does Verizon offer to business customers?
Verizon provides business accounts, total mobile protection, device activation, financing, and various wireless plans suitable for business needs.
Are there any popular stores near Verizon where I can shop for clothing?
Yes, nearby stores include Aerie Store, GBG, Victoria's Secret, Express, and H&M, all of which offer a variety of clothing options.
What dining options are available near the Verizon store at Green Acres Mall?
Nearby dining includes TGI Fridays for American cuisine, Trinistreetfoodny for Caribbean food, and Starbucks for coffee and bakery items.
How can I use public transit or other nearby locations to find the Verizon store at Green Acres Mall?
Green Acres is a major shopping center and landmark near Verizon, making it easy to locate. You can visit Green Acres Mall and find Verizon at Space 2203b within the mall.