Best Buy

4.0
5777 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6 West Cir, Valley Stream, NY
11581, United States

Hours

Reviews

4.0
5,777 reviews
5 stars
2,958
4 stars
1,424
3 stars
606
2 stars
240
1 star
549

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.

Product Availability

Several reviews highlighted issues with product availability, including out-of-stock items and problems with online orders.

Store Experience

Customers appreciated the store's cleanliness and organization, but many expressed frustration with long wait times and difficulty finding staff.

Sales Practices

Concerns were raised about aggressive sales tactics, particularly regarding credit card applications, which some customers found inappropriate.

Overall Satisfaction

While some customers had positive experiences and recommended the store, others expressed significant dissatisfaction and vowed not to return.
  • JA
    Jamal Akbar
    4 days ago
    5.0
    Want what need in electronics they have it. Great prices, good customer service.
  • SS
    Sonya Sanders
    Nov 15, 2025
    5.0
    I came in today with my grandson to get a keyboard for his gaming 206.00 register like waaaat😳when I tell you check out guy didn’t get his name was so professional and patience told us good one lower cost excellent didn’t get his name thanks❤️Razer Huntsman mini 60% Optic
  • SR
    Subarno Rahman
    Nov 13, 2025
    5.0
    Very helpful employees in the night shift.
  • BG
    Benny Guillermo
    Nov 9, 2025
    5.0
    I had a small concern with a product I had bought for pick-up, only a manager was able to help me with the inquiry. We got the pleasure of speaking to the manager Towan and I would come back to this location just because he's there. He understood/cared of my concern regardless of how small it may be to most people. He was so personable, all around great person. If you ever need to speak to a manager, It's a blessing to speak to Towan.
  • 2T
    2e gamming and other random things
    Oct 17, 2025
    1.0
    Our washer and dryer is down and went in for replacements. Purchased set and all installation equipment and parts necessary As they said can't use any of the hoses and parts we currently have. Told it would be delivered Friday and someone would contact us with a time. Nobody called. Nobody came. Found out that the delivery was scheduled for 2 months after purchase. Why would we purchase something we need now for 2 months for now. Supposedly out of stock and nothing can be done except to go back to the store. Already waited from Monday to Friday, now need to start over and our credit card was already charged the day we purchased. Normally out of stock items get charged when shipped. Extremely frustrating. Stay away

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Valley Stream offer?

Best Buy in Valley Stream offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.

What are the store hours for Best Buy in Valley Stream?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.