Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.
Product Availability
Several reviews highlighted issues with product availability, including out-of-stock items and problems with online orders.
Store Experience
Customers appreciated the store's cleanliness and organization, but many expressed frustration with long wait times and difficulty finding staff.
Sales Practices
Concerns were raised about aggressive sales tactics, particularly regarding credit card applications, which some customers found inappropriate.
Overall Satisfaction
While some customers had positive experiences and recommended the store, others expressed significant dissatisfaction and vowed not to return.
JA
Jamal Akbar
4 days ago
5.0
Want what need in electronics they have it. Great prices, good customer service.
SS
Sonya Sanders
Nov 15, 2025
5.0
I came in today with my grandson to get a keyboard for his gaming 206.00 register like waaaat😳when I tell you check out guy didn’t get his name was so professional and patience told us good one lower cost excellent didn’t get his name thanks❤️Razer Huntsman mini 60% Optic
SR
Subarno Rahman
Nov 13, 2025
5.0
Very helpful employees in the night shift.
BG
Benny Guillermo
Nov 9, 2025
5.0
I had a small concern with a product I had bought for pick-up, only a manager was able to help me with the inquiry. We got the pleasure of speaking to the manager Towan and I would come back to this location just because he's there. He understood/cared of my concern regardless of how small it may be to most people. He was so personable, all around great person. If you ever need to speak to a manager, It's a blessing to speak to Towan.
2T
2e gamming and other random things
Oct 17, 2025
1.0
Our washer and dryer is down and went in for replacements. Purchased set and all installation equipment and parts necessary
As they said can't use any of the hoses and parts we currently have. Told it would be delivered Friday and someone would contact us with a time. Nobody called. Nobody came. Found out that the delivery was scheduled for 2 months after purchase. Why would we purchase something we need now for 2 months for now. Supposedly out of stock and nothing can be done except to go back to the store. Already waited from Monday to Friday, now need to start over and our credit card was already charged the day we purchased. Normally out of stock items get charged when shipped. Extremely frustrating. Stay away
What products and services does Best Buy in Valley Stream offer?
Best Buy in Valley Stream offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Valley Stream?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Valley Stream provide in-store pickup services?
Yes, Best Buy offers in-store pickup services for customers.
Can I get repair services at Best Buy in Valley Stream?
Yes, the store offers repair services, including support from Geek Squad.
What payment methods are accepted at Best Buy in Valley Stream?
Best Buy accepts payment by debit cards and checks and does not require cash-only payments.
Does Best Buy in Valley Stream offer electronics recycling?
Yes, they provide electronics recycling services.
Where can I find Geek Squad services near Best Buy in Valley Stream?
Geek Squad services are available nearby, often within or near the Best Buy location, providing mobile phone sales and computer repair.
What nearby shopping centers can I visit before or after shopping at Best Buy?
You can visit nearby shopping centers such as Best Buy - Valley Stream, NY, and Green Acres Commons for additional shopping options.
Are there dining options around Best Buy in Valley Stream?
Yes, nearby dining options include BJ's Restaurant & Brewhouse, Hook & Reel (seafood and Cajun cuisine), Cold Stone Creamery for desserts, Bronx BBQ, Buffalo Wild Wings, and Chuck E. Cheese.
Is it convenient to combine a visit to Best Buy with other nearby stores?
Yes, nearby stores like Raymour & Flanigan Furniture and Mattress Store, Michaels Stores (arts and crafts), The Vitamin Shoppe, PetSmart, and AT&T provide diverse shopping experiences for a combined trip.