Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Syracuse’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
217 reviews
5 stars
183
4 stars
10
3 stars
5
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly highlighting individuals like Brian, Sam, and Nolan for their helpfulness and professionalism.
Pricing Issues
Several reviews mentioned discrepancies between online offers and in-store pricing, leading to frustration and distrust among customers.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about shady sales practices and unhelpful service, indicating inconsistency in customer experiences.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to assist with technical issues and plan options, enhancing their overall experience.
Store Environment
The store was described as clean and modern, contributing positively to the shopping experience.
- KMKatharine MooreDec 5, 20255.0Service at this location was exceptional. Associate was respectful and helpful. She apologized for the service I received at the Erie Blvd location.
- SSScottSep 19, 20251.0What ever the Verizon site offered, wasn't even close to the store offer. Site was 60 a month, store was 110 a month. Never go back there. And they wanted a 36 month contract. What?
- MFMaxwell FreemanJun 9, 20255.0Great service from manager easily upgrading my phone and getting all my info over.
- AKAlan KohlerSep 1, 20175.0Joseph Smith was a very big help- always polite,helpful, and professional! I could not be happier with Joseph and Verizon!
Frequently Asked Questions About Verizon
Where is the Cellular Sales Verizon store located?
The Cellular Sales Verizon store is located at 6511 Thompson Rd, Syracuse, NY 13206.
What are the store hours for Verizon at 6511 Thompson Rd?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Do I need to make an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store at 6511 Thompson Rd.
Which phone brands can I find at the Verizon store on Thompson Rd?
You can find phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon store.
What types of services does the Verizon store provide?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car service, home phone and internet, mobile hotspots, and Fios home internet services.
What payment methods are accepted at the Cellular Sales Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Does the Verizon store offer in-store pickup and curbside pickup options?
Yes, both in-store pickup and curbside pickup services are available.
What nearby dining options are available around the Verizon store?
Nearby dining options include McDonald's, Taco Bell, and Dunkin' for fast food and coffee.
Are there hotels close to the Cellular Sales Verizon store?
Yes, nearby hotels include Comfort Inn & Suites Syracuse-Carrier Circle, Rodeway Inn Syracuse Carrier Circle, Candlewood Suites, and Best Western Plus Carrier Circle Syracuse.
What nearby places can help with transportation and convenience when visiting the Verizon store?
Nearby options include Speedway and Mobil Mart gas stations, The Exchange Network ATMs, and Carrier Circle Mobil convenience store.