Business Details
6511 Thompson Rd, Syracuse, NY
13206, United States
Certified by Verizon • Feb 22, 2026
(315) 373-0929
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ny/syracuse/6511-thompson-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Syracuse’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Syracuse connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
221 reviews
5 stars
187
4 stars
10
3 stars
5
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Sam, Brian, and Nolan for their helpfulness and professionalism.
Sales Practices
Several reviews expressed concerns about misleading sales practices and issues with promotions not being honored, leading to customer dissatisfaction.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to assist with technical issues and plan options, contributing to positive experiences.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unresolved issues, indicating inconsistency in customer experiences.
- AGAnne GibbsFeb 19, 20265.0Amazing
- JJJulesFeb 9, 20265.011/10 service. Sam saved me—literally, saved me money, saved me time, saved me stress. Shout out to Sam! One of the best experiences I’ve had.
- OOOrianaJan 13, 20265.0Stiven was a great help. He took his time and made sure my new phone was all set and ready to go. Will definitely be back for future service!
- KMKatharine MooreDec 5, 20255.0Service at this location was exceptional. Associate was respectful and helpful. She apologized for the service I received at the Erie Blvd location.
- SSScottSep 19, 20251.0What ever the Verizon site offered, wasn't even close to the store offer. Site was 60 a month, store was 110 a month. Never go back there. And they wanted a 36 month contract. What?
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Certified February 22, 2026Yext Knowledge Graph
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