Business Details
3705 W Genesee St, Syracuse, NY
13219, United States
Certified by Verizon • Feb 22, 2026
(315) 484-5881
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ny/syracuse/3705-w-genesee-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Syracuse’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Syracuse connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
498 reviews
5 stars
390
4 stars
39
3 stars
13
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Malik, Brian, and Tim.
Efficiency
Numerous reviews highlighted the quick service and efficient processes, with customers often being in and out of the store in a short time.
Mixed Experiences
While many had positive experiences, there were also complaints about rude staff and poor service, indicating inconsistency in customer interactions.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
Store Environment
The store was generally described as clean and organized, although some noted issues with stock availability.
- MSMike SturgeonFeb 11, 20265.0Quick service and excellent agent. Very understanding and patient. Quickly resolved all my issues.
- TDTom DarlingtonFeb 8, 20261.0These guys granted administrative privileges to an account member, without the permission of the current admin! They totally dooped my elderly father for a lot of money. Took hours on the line with corporate to fix this
- EHEmily HuntJan 31, 20265.0Dakota was amazing in helping me purchase my new iPhone. He was attentive, incredibly patient, and took the time to answer all of my questions without ever making me feel rushed. He was easy to get into contact and communicate with and helped me find the best possible deal. Kenny was also super helpful and supportive. Overall, a great experience thanks to them!
- SSsan seenJan 5, 20265.0Just got my new Apple Watch Ultra 3!!! The boys here at Verizon in Fairmount. I was in and out in 30 minutes with my new watch and a lower bill!!!! They don’t play around!!! If you need a new device, COME HERE!!’
- RRRobertinoSep 24, 20255.0I needed to change cell providers because of dropped calls. Mr. Ibrahim patiently helped me to get the best plan with the best coverage as well as setting up new phones. He also helped me reduce costs without compromising coverage. Great experience.
Frequently Asked Questions About Verizon
What services does the Verizon store at 3705 W Genesee St offer?
The Verizon store offers wireless sales, help upgrading smartphones, Verizon plans, accessories, exclusive services, bill payments, and promotions.
What brands of smartphones can I find at this Verizon store?
You can find smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What are the operating hours for this Verizon location?
The store is open from 9 AM to 8 PM Monday through Saturday, and from 10 AM to 5 PM on Sundays.
Does this Verizon store require an appointment for visits?
No, appointments are not required to visit this store.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there options for picking up purchases at this Verizon store?
Yes, customers can use in-store pickup and curbside pickup services.
How can I contact the Verizon store for customer service?
You can call them at +1 315-484-5881 or email CustomerService@cellularsales.com.
What nearby dining options are available around the Verizon store at 3705 W Genesee St?
Nearby dining options include Stella's Diner, Pizza Hut, and Carol's Polar Parlor (an ice cream shop).
Are there convenient banking services near this Verizon location?
Yes, nearby banking services include M&T Bank and Empower Federal Credit Union, which are convenient for financial transactions when visiting the area.
What nearby entertainment or recreational spots are close to the Verizon store?
Fairmount Glen Miniature Golf is nearby and can be a fun activity before or after your visit to the store.
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Certified February 22, 2026Yext Knowledge Graph
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