Enjoy unparalleled pet care at VCA Fairmount Animal Hospital in Syracuse, NY. Blending advanced care (such as cold laser therapy & digital radiology) with thorough preventive measures (like flea & tick control, vaccinations, & wellness exams), we provide a holistic approach to your pet's health. We help manage your pet’s diabetes, and we offer tailored nutritional counseling to support your pet's unique needs. Our compassionate touch extends to end-of-life services, offering dignity & support when it matters most. Allow us to partner with you in nurturing a healthy, joyful life for your furry family members. Book your appointment with our Syracuse vet now.
Many customers praised the staff for their compassion and care towards both pets and their owners during difficult times.
Cleanliness
The facility is frequently noted for its cleanliness and well-maintained environment.
Customer Service Issues
Several reviews highlighted problems with customer service, including long wait times for appointments and difficulty reaching staff by phone.
High Costs
Numerous customers expressed concerns about the high costs of services, with some feeling that pricing was not transparent or justified.
Mixed Experiences
While many clients had positive experiences, there were also significant complaints regarding misdiagnoses and lack of follow-up care.
TB
Theresa B
Nov 10, 2025
4.0
Great staff clean facility.
JA
Jacqui Aldinger
Oct 15, 2025
5.0
Bridgette (Veterinary technician) is one of the most compassionate humans I have ever met. She helped us and our dog feel comfortable during an unsettling time. Can't thank her enough!
EB
Eleanor Bronder-Major
Sep 30, 2025
5.0
The staff is absolutely great with both animals and anxious humans! I have been going here for years and everyone (front desk staff, vet techs, vets) is always so patient, kind, and professional. Thank you VCA Fairmount staff!!
JJ
Julia Barnes (Jules)
Sep 23, 2025
5.0
Everyone I met was so kind and helpful to me as a new puppy owner! Would highly recommend.
LO
Lloyd Overstreet
Sep 13, 2025
4.0
Very clean and they will inform you of your options
Frequently Asked Questions About VCA Fairmount Animal Hospital
What types of pets does VCA Fairmount Animal Hospital care for?
VCA Fairmount Animal Hospital provides care for dogs, cats, rabbits, and pocket pets.
What are the main services offered by VCA Fairmount Animal Hospital?
They offer services including acupuncture, advanced care, dental care, allergy care, diabetes management, diagnostics, flea and tick control, general surgery, vaccinations, pet boarding, and more.
What are the hospital hours at VCA Fairmount Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is VCA Fairmount Animal Hospital located?
It is located at 4101 W Genesee St, Syracuse, NY 13219, USA.
Is VCA Fairmount Animal Hospital accredited or affiliated with any professional organizations?
Yes, it is accredited by the American Animal Hospital Association (AAHA), is a Cat Friendly Practice Gold, and has Fear Free Certified Professionals.
What payment methods are accepted at VCA Fairmount Animal Hospital?
The hospital accepts American Express, cash, check, Discover, MasterCard, and Visa.
Does VCA Fairmount Animal Hospital offer any promotions for new clients?
Yes, new clients can get a Free First Exam coupon by visiting their website.
What nearby dining options are available when visiting VCA Fairmount Animal Hospital?
Nearby dining options include Nestico's Too, Asian Wok, China House, Dang's Cafe, Asil's Pub, and Subway, offering a variety of American and Asian cuisine.
Are there any nearby entertainment or activity centers close to VCA Fairmount Animal Hospital?
Yes, Syracuse Laser Tag League and The Fun Warehouse are nearby spots for laser tag and arcade entertainment that visitors might enjoy before or after a visit.
What local businesses and services are located near VCA Fairmount Animal Hospital?
Nearby businesses include Valvoline Instant Oil Change for automotive service, Hair & Body Experience for salon services, Kinney Drugs Pharmacy, Visionworks for optometry, and Onondaga Physical Therapy.