VCA Fairmount Animal Hospital

4.5
498 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet Boarding & Kennels
Enjoy unparalleled pet care at VCA Fairmount Animal Hospital in Syracuse, NY. Blending advanced care (such as cold laser therapy & digital radiology) with thorough preventive measures (like flea & tick control, vaccinations, & wellness exams), we provide a holistic approach to your pet's health. We help manage your pet’s diabetes, and we offer tailored nutritional counseling to support your pet's unique needs. Our compassionate touch extends to end-of-life services, offering dignity & support when it matters most. Allow us to partner with you in nurturing a healthy, joyful life for your furry family members. Book your appointment with our Syracuse vet now.

Location

VCA Fairmount Animal Hospital
4101 W Genesee St, Syracuse, NY
13219, United States

Hours

Reviews

4.5
498 reviews
5 stars
403
4 stars
32
3 stars
12
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and care towards both pets and their owners during difficult times.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained environment.

Customer Service Issues

Several reviews highlighted problems with customer service, including long wait times for appointments and difficulty reaching staff by phone.

High Costs

Numerous customers expressed concerns about the high costs of services, with some feeling that pricing was not transparent or justified.

Mixed Experiences

While many clients had positive experiences, there were also significant complaints regarding misdiagnoses and lack of follow-up care.
  • TB
    Theresa B
    Nov 10, 2025
    4.0
    Great staff clean facility.
  • JA
    Jacqui Aldinger
    Oct 15, 2025
    5.0
    Bridgette (Veterinary technician) is one of the most compassionate humans I have ever met. She helped us and our dog feel comfortable during an unsettling time. Can't thank her enough!
  • EB
    Eleanor Bronder-Major
    Sep 30, 2025
    5.0
    The staff is absolutely great with both animals and anxious humans! I have been going here for years and everyone (front desk staff, vet techs, vets) is always so patient, kind, and professional. Thank you VCA Fairmount staff!!
  • JJ
    Julia Barnes (Jules)
    Sep 23, 2025
    5.0
    Everyone I met was so kind and helpful to me as a new puppy owner! Would highly recommend.
  • LO
    Lloyd Overstreet
    Sep 13, 2025
    4.0
    Very clean and they will inform you of your options

Frequently Asked Questions About VCA Fairmount Animal Hospital

What types of pets does VCA Fairmount Animal Hospital care for?

VCA Fairmount Animal Hospital provides care for dogs, cats, rabbits, and pocket pets.

What are the main services offered by VCA Fairmount Animal Hospital?

They offer services including acupuncture, advanced care, dental care, allergy care, diabetes management, diagnostics, flea and tick control, general surgery, vaccinations, pet boarding, and more.