Verizon

4.9
903 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Sunnyside, NY location.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
4506 46th St, Sunnyside, NY
11104, United States

Hours

Reviews

4.9
893 reviews
5 stars
858
4 stars
12
3 stars
2
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Laura and Roy, for their exceptional patience, knowledge, and helpfulness.

Store Experience

Many reviews highlighted a smooth and stress-free experience during service transitions and device upgrades, with minimal wait times.

Bilingual Support

The ability of staff to communicate in both English and Spanish was frequently mentioned as a positive aspect, enhancing customer comfort.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, often recommending the store to others.
  • SS
    Sonam Doka Sherpa
    5 days ago
    5.0
    I had an incredible experience at Verizon today! My mom and I went in to upgrade to the new iPhone 17 Pro Max. Laura made the entire process seamless. She was patient, extremely knowledgeable about the new features, and took the time to ensure all our data transferred perfectly. It’s rare to find such high-quality customer service—Laura went above and beyond to make sure we got the best deal possible. If you’re heading to this location, definitely ask for Laura!
  • LP
    Lily Pan
    Dec 18, 2025
    5.0
    A huge shout-out to Marc! He is extremely patient, knowledgeable, and great with customer service. My husband and I are glad we came here for help.
  • KM
    Kenneth McGee
    Dec 14, 2025
    5.0
    My husband and I have been going here for years and have always had a great experience. This time around we upgraded all of our devices with the great help of Laura and Ricky. They made it super smooth and very easy. We continue to highly recommend going here for all things Verizon.
  • RS
    Robert C Sotto
    Dec 13, 2025
    5.0
    I stopped by this store just to inquire about the services they offer, but ended up getting two services. Omar was extremely helpful and patient, he even stayed open well past closing time simply to help a few more customers. He has an exceptional sense of customer service, and I am genuinely happy I had the chance to meet him. He truly embodies what a company needs to keep customers happy and coming back. I look forward to the company continuing to deliver on their promises and maintaining the high standard of service Omar represents.
  • SD
    Splinter Droid
    Dec 8, 2025
    5.0
    The best experience I’ve ever had at a phone store. EVER. Laura dealt with getting us out of our account with another provider. Got us 2 new phones. On Verizon. Yes. The promo Verizon is running is real. Bring in your bill from either of the other 2 major providers and they match it. No questions at all. And they GIVE you the almost top line phones (iPhone, Samsung, Pixel even). This store is where you want to do it. They are so so super helpful. (A breath of fresh Sunnyside Air). Verizon is lucky to have this team!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Sunnyside, NY?

Verizon in Sunnyside, NY is open Monday to Thursday from 10:30 AM to 7:30 PM, Friday from 10:00 AM to 7:30 PM, Saturday from 10:30 AM to 7:30 PM, and Sunday from 11:00 AM to 5:00 PM.

Does this Verizon store offer in-store pickup and curbside pickup?

Yes, this Verizon store offers both in-store pickup and curbside pickup services.