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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,289 reviews
5 stars
1,243
4 stars
533
3 stars
241
2 stars
76
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or dismissive behavior from management.
Inventory Issues
Customers frequently mention poor inventory levels and issues with product availability, leading to frustration.
Product Quality
There are complaints about receiving defective or incomplete products, particularly with open box items.
Store Experience
The shopping experience varies, with some customers enjoying helpful staff and quick service, while others report long wait times and lack of assistance.
Return Policy
Many customers express dissatisfaction with the return policy and the handling of returns, citing difficulties and poor communication.
- BSB Smith1 day ago1.0100% identical to all the problems in the last store over in Setauket. Completely lacking in meaningful stock and prices are ALWAYS the highest price offered by any business. Can’t leave out the membership fees you have to buy for if you want to return items outside their unreasonable window
- CMchuck maganaNov 12, 20253.0I recently visited this Best Buy to purchase a SSD I saw the same one on Amazon for $20 less so I went to the counter to price match it took him quite a while I'm not sure if he was just reluctant or something else but I had the Amazon website up and it was clear to see finally after 20 minutes he recruited the help of another employee he did the price match in less then two minutes. Considering the tens of thousands of dollars I have spent in Best Buy over the years I think a $20 price match would've been a lot smoother but I guess it's my fault I could've just ordered it from Amazon which would of came the next day.
- MSMichael saslofskyNov 11, 20255.0Elias helped me find the specific wire I needed for an old church speaker system for my wedding the next day, I was in a rush and he was able to help me in my time of need. Thank you man!!!!
- OMOmaid MustafaNov 10, 20251.0So Best Buy now has a policy where they will only return things within 15 days of purchase. I bought a Rode microphone and I wasn’t told about this change. When I purchased it, the cashier clearly told me I had 30 days to return the item. Best Buy isn’t doing well so they are attempting to sell a 50$ per month membership for the chance to return items past the 15 days mark. It’s unfortunate Best Buy doesn’t care for the people buying their products. I’m going to make sure to Boycott Best Buy and tell everyone I know to as well. Really disappointing. BUYER BEWARE !
- GGGabriel GutierrezNov 2, 20251.0Very poor executive decisions being made. I don't why they even bothered moving from South Setauket to Stony Brook. This location has nothing; little to no inventory with a handful of display show cases. It would of been better to just shut it down entirely or move to a location that made sense in terms of lease affordability and storage.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Stony Brook?
You can shop for TVs, computers, appliances, and more, along with getting expert advice and Geek Squad support at Best Buy Stony Brook.
What are the store hours for Best Buy at 2110 Nesconset Highway?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy offer pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy for expert assistance with your electronics.
What payment methods does Best Buy in Stony Brook accept?
The store accepts debit cards and checks, and does not require cash-only payments.
Can I recycle electronics at Best Buy in Stony Brook?
Yes, Best Buy offers electronics recycling services at this location.
Are appointments required to shop or get services at this Best Buy?
No, appointments are not required for shopping or services at this location.
Which nearby stores can I visit for office equipment or shipping services?
Nearby Staples locations and UPS Alliance Shipping Partners provide office equipment, printing, and shipping services close to Best Buy.
What nearby restaurants can I visit before or after shopping at Best Buy?
You can enjoy meals at nearby places like John Harvard's Brew House, Shake Shack Lake Grove, and Chipotle Mexican Grill.
Are there any nearby home improvement or sporting goods stores close to Best Buy?
Yes, Lowe's Home Improvement and Sports Authority Sporting Goods are nearby stores that you might consider visiting.