Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,304 reviews
5 stars
1,253
4 stars
534
3 stars
241
2 stars
76
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with long wait times and unhelpful staff being common complaints.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not in stock or prices were inconsistent.
Positive Staff Interactions
Despite negative experiences, several reviews highlighted individual staff members who provided excellent service and support.
Return Policy Issues
Customers expressed dissatisfaction with the return policy, particularly regarding open box items and the 15-day return window.
Store Environment
Some customers found the store atmosphere uninviting, with complaints about noise and layout affecting their shopping experience.
- JBJeffeson Bazin4 days ago5.0They just moved to this new location, they have very helpful staff and decent deals on certain items it depends on what you are looking for. Always make sure to shop around before heading there to make sure they actually have the item you need.
- KVKunal Verma5 days ago5.0I shop at Best Buy pretty often but I must say this was one of the best experiences I had. This is a brand new location so looks really cool and clean. I was really confused between buying new WiFi routers and one of the reps helped me in detail and walked me through step by step on how I should set it up. I live further from this location but I will make sure to take the extra drive to come specifically here!!
- JVJuan Andrés VarelaDec 30, 20251.0Awful experience. SCAM. Nobody helps you, there were 5 employees talking among them and saw people looking for help, they couldnt care less. There were a bunch of people just like me waiting for someone to help us. When I when to pay, they charged full price for the products that were on sale... even when to the cashier to look for the price and Indeed the price was on sale, but they didn't honour they still wanted to charge full price. Such a scam... You can see in the picture the price display... honestly just don't go to bestbuy.
- JVJoseph VolinoDec 30, 20251.0Stood there for 20 mins while no body helped. I was ready to drop $2k on a new Mac but just left and bought online instead. Workers are absolutely useless.
- MMMohmmad MushtaqDec 20, 20251.0The staff is great there manager is as shitty as it is bought so much stuff from them in the past been a total care member they have history of selling bad open box stuff wanted to run a stress test on a gaming laptop and the app is giving errors for the stress dude tells me it’s a gaming laptop will cancel total care on top of it. Try micro center as a veteran can deal with places have no kind of help for veterans and there good paying customers. Never coming back
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Stony Brook?
You can shop for TVs, computers, appliances, and more, along with getting expert advice and Geek Squad support at Best Buy Stony Brook.
What are the store hours for Best Buy at 2110 Nesconset Highway?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy offer pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy for expert assistance with your electronics.
What payment methods does Best Buy in Stony Brook accept?
The store accepts debit cards and checks, and does not require cash-only payments.
Can I recycle electronics at Best Buy in Stony Brook?
Yes, Best Buy offers electronics recycling services at this location.
Are appointments required to shop or get services at this Best Buy?
No, appointments are not required for shopping or services at this location.
Which nearby stores can I visit for office equipment or shipping services?
Nearby Staples locations and UPS Alliance Shipping Partners provide office equipment, printing, and shipping services close to Best Buy.
What nearby restaurants can I visit before or after shopping at Best Buy?
You can enjoy meals at nearby places like John Harvard's Brew House, Shake Shack Lake Grove, and Chipotle Mexican Grill.
Are there any nearby home improvement or sporting goods stores close to Best Buy?
Yes, Lowe's Home Improvement and Sports Authority Sporting Goods are nearby stores that you might consider visiting.