Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Staten Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1267 Forest Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
1,148 reviews
5 stars
1,057
4 stars
20
3 stars13
2 stars10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to go above and beyond.
Staff Performance
Tyler, Briana, and Thomas received numerous accolades for their professionalism and ability to handle customer needs effectively.
Knowledgeability
Many reviews noted the staff's extensive knowledge about products and services, making customers feel comfortable and informed.
Efficiency
Customers appreciated the quick service and smooth processes during phone upgrades and activations, often mentioning minimal wait times.
Personal Touch
Several reviews highlighted the personal connections made with staff, enhancing the overall customer experience.
- FRFrancine Rizzuto3 days ago5.0Abu & Tyler at Verizon were super helpful and made everything easy, highly recommend. Thank you!
- JCJenn Caruso3 days ago5.0Tyler, Abu, and Briana were all amazing to work with! Thank you for your help with the whole process, you guys made it quick and easy! Thank you again.
- ERElizabeth RignolaNov 14, 20255.0Best Verizon on the island! Angel & Simon took care of me, very professional and patient. They answered all my questions and fixed my phone. Thank you!
- GCGille CieloNov 12, 20255.0Briana was great and took care of us quick setting up our new phones very nice people in the store definitely recommend
- JAJames AjielloNov 8, 20255.0Briana was great very knowledgeablable, and helped me switch into a new phone. Very quick and seamless. Definitely recommend her!
Frequently Asked Questions About Verizon
What services does Verizon at 1267 Forest Ave, Staten Island offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, business accounts, upgrades, new lines, bill payments, device activation, and more at 1267 Forest Ave.
What are the operating hours for Verizon on Forest Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which payment methods does Verizon accept at this location?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Can I pick up my online orders in-store at Verizon on Forest Ave?
Yes, in-store pickup is available for orders at this location.
Does Verizon provide 5G network coverage and devices at this store?
Yes, Verizon offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.
What brands of devices and accessories does Verizon carry at the Staten Island store?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.
Is there a Verizon store near other Verizon locations in Staten Island?
Yes, multiple Verizon stores are nearby the location at 1267 Forest Ave, providing convenient options for customers.
What are some nearby dining options customers can enjoy before or after visiting Verizon?
Nearby dining includes Crown Palace (Chinese restaurant), Gyro King (Mediterranean), Quick Grill Japan (Japanese), Bon Chon Chicken (Korean), and Papa John's Pizza.
Are there any fitness or recreational facilities close to Verizon on Forest Ave for customers to visit?
Yes, customers can visit CKO Kickboxing Westerleigh or Dance Central New York nearby for fitness and recreational activities.
Does Verizon have any online resources or apps for scheduling or managing services?
Yes, customers can use the My Verizon app and book appointments online at https://wirelesszone.com/appointments/.