Verizon

4.9
154 reviews

About

Cell Phone Store
Mobiles Best Answer

Location

Verizon
758 Manor Rd, Staten Island, NY
10314, United States

Hours

Reviews

5.0
148 reviews
5 stars
147
4 stars
0
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Ivana, Domenico, and Gerard.

Efficiency

Many reviews noted the quick and efficient service provided, with staff often resolving issues promptly and effectively.

Support and Helpfulness

Customers appreciated the staff's willingness to go above and beyond to assist with phone setups, transfers, and troubleshooting.

Professionalism

The team was frequently described as professional and courteous, creating a positive atmosphere for customers.

Repeat Business

Numerous customers expressed their intention to return to the store for future needs, indicating high satisfaction with their experiences.
  • XH
    Xavier Hernandez
    2 days ago
    5.0
    Ivana and Gerard was a great help. They provided the best service and were very transparent throughout the process of getting my new phone.
  • MD
    Michael Doug
    2 days ago
    5.0
    Ivana and Gerard were AWESOME. I am not good with technology but they made the transition from my old phone to my new phone very easy. Great customer service and amazing deals are over here, come and visit!
  • JJ
    Jacob Jacobowitz
    3 days ago
    5.0
    I had an absolutely amazing experience at this Verizon store thanks to Domenico! He went above and beyond to help me resolve a complicated issue that had been stressing me out for days. Not only was he incredibly knowledgeable and patient, but he actually stayed after closing just to make sure everything was fully taken care of. You don’t often come across customer service like this anymore. Domenico treated me with respect, explained everything clearly, and refused to let me walk out without a perfect solution. His dedication and kindness genuinely made my day. If you need help at Verizon, ask for Domenico — he’s a true professional and an absolute asset to the store. Highly recommend!
  • AV
    Anthony v
    4 days ago
    5.0
    Gerard and his staff are absolutely amazing. Way more personable than the other north shore stores. You need to go here for all your Verizon needs
  • ET
    Edwin Torres
    4 days ago
    5.0
    Ivana was amazing, she was super helpful and professional. The manager, Gerard, was also great. Thank you guys, I highly recommend this location

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 758 Manor Rd, Staten Island?

Verizon is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Does Verizon at this location offer in-store pickup services?

Yes, Verizon provides in-store pickup services at the 758 Manor Rd location.