Business Details
1243 Woodrow Rd, Staten Island, NY
10309, United States
Certified by Verizon • Feb 22, 2026
(929) 284-3167
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Staten Island, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
187 reviews
5 stars
153
4 stars
6
3 stars
3
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff like Justin, Layda, and Raul, others reported poor experiences with unprofessional behavior and lack of assistance.
Sales Experience
Several customers highlighted positive sales experiences with knowledgeable representatives, but there were also complaints about deceptive practices and upselling tactics.
Store Environment
The store was generally noted to be clean and well-organized, contributing to a pleasant shopping experience for many customers.
Staff Professionalism
While some staff members received high praise for their professionalism and friendliness, others were criticized for being rude or unhelpful.
- JGJoel GoodsteinFeb 13, 20265.0Jake is cool as a cucumber. Smooth sailing
- CHCathy HeltJan 9, 20265.0Salesman was knowledgeable and very helpful
- MRMary Beth RykeDec 30, 20251.0Horrible customer service. Walked in and the person working went into the back and never came back. 2 customers walked in after me and left. I knocked on the door to see if he was coming back soon to help, he told me he was learning something and needed more time. I asked if he suggests I go to a different location. He said he didn’t care and closed the door. I walked out as did the person who was there before me. The store lost my sale which was 4 new phones and three other potential sales from the others that walked out. I went to the Tottenville location and got 4 new phones for me and my family. They were amazing and super efficient.
- BHBarry HelfmanDec 26, 20255.0Vinny is terrific
- DCDarren CarboneOct 20, 20251.0Disaster. Switch phone services instead of going to this place.
Frequently Asked Questions About Verizon
What type of products does Verizon at 1243 Woodrow Rd, Staten Island offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at the Verizon Authorized Retailer in Staten Island?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon at 1243 Woodrow Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Staten Island offer in-store pickup?
Yes, they offer in-store pickup services.
What payment options are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and debit cards.
Can I recycle my old electronics at this Verizon location?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon Authorized Retailer on Woodrow Rd?
Staff members speak English and Spanish.
Which nearby places can I visit for coffee before or after shopping at Verizon?
You can visit nearby Starbucks or Dunkin' for coffee and snacks.
Are there nearby fitness or wellness centers around the Verizon store?
Yes, Orangetheory Fitness and JAG-ONE Physical Therapy are nearby for your workout or wellness needs.
What nearby shopping or dining options are close to the Verizon store?
Nearby options include Woodrow Plaza shopping center, Playa Bowls for healthy food, and Qdoba for Mexican cuisine.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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