Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Staten Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2935 Veterans Rd W.
Details
- Curbside pickupNot available
Location
Hours
Reviews
5.0
185 reviews
5 stars
184
4 stars0
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Sean, Lucas, Joe, and Darvin for their exceptional service.
Efficiency
Many reviews noted the quick and seamless process of upgrading phones and transferring data, with several customers mentioning that their experiences were stress-free and efficient.
Professionalism
The staff was frequently described as professional and courteous, making customers feel comfortable and well-informed throughout their transactions.
Recommendations
Numerous customers expressed their intention to return and recommend the store to friends and family, indicating a high level of satisfaction with their experiences.
- MRMary Beth RykeDec 30, 20255.0Great customer service! The men are super helpful and so nice.
- PPPeter ParadisoDec 15, 20255.0SEAN HOGAN IS THE ABSOLUTE BEST VERIZON PERSON I HAVE EVER DEALT WITH. He hands down saved my life today. I would be so screwed if i didnt come across Sean today. This man went above and beyond for me to retrieve my data, battling with google for two hours to get my password reset and HE WON !!! THIS MAN NEEDS A RAISE ASAP
- LCLauren CapuaDec 13, 20255.0Sean Hogan was absolutely excellent to work with. He made my transition from an iPhone 13 to the iPhone 17 incredibly easy and stress-free. Sean took the time to help transfer all of my apps, passwords, and photos seamlessly, so nothing was lost in the process. He was knowledgeable, patient, and truly went above and beyond—he even helped us save money along the way. On top of that, he was a genuine pleasure to work with. I highly recommend Sean to anyone looking for outstanding service at Verizon.
- SLSydney Lee-FarielloDec 3, 20255.0I had a wonderful experience at the Verizon store thanks to Lucas! He helped my husband and me transfer my line from another carrier onto my husband’s plan, and he made the entire process so easy and stress free. Lucas was incredibly knowledgeable, patient, and attentive, and he also guided me through upgrading to a new phone. We truly appreciated his professionalism and friendly attitude. We’ll definitely be coming back to Lucas in a few months when it’s time to upgrade my husband’s phone, and we’ll be recommending him to our family members who are Verizon customers as well. Highly recommend working with Lucas!
- ADAlexander DivitoNov 30, 20255.0Lucas and the rest of the staff here at the South Shore Commons location are absolutely wonderful. Lucas assisted me with everything I needed to update my plan, add a line, and get a new phone. He made it a very simple and easy experience, all while being extremely friendly and respectful. Lucas is an exemplary example of how an employee should be in a customer service business.
Frequently Asked Questions About Verizon
What products and brands are available at Verizon Staten Island?
Verizon Staten Island offers smartphones, tablets, wireless devices, tech accessories, and home internet products from brands like Verizon, Apple, Samsung, Google, Motorola, LG, and many more.
What services does Verizon Staten Island provide?
They provide bill payments, new lines, device upgrades, financing, device activation, Verizon Wireless plans, prepaid options, Total Mobile Protection, wet phone recovery, in-store pickup, and no contract plans.
Where is Verizon Staten Island located?
Verizon Staten Island is located at 2935 Veterans Rd W, Staten Island, NY 10309, USA.
What are the operating hours of Verizon Staten Island?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Staten Island offer in-store pickup?
Yes, in-store pickup is available at Verizon Staten Island.
How can I contact Verizon Staten Island?
You can contact them by phone at +1 718-412-2004 or visit their Facebook page Wireless Zone, Verizon Authorized Retailer.
Are there any nearby places where I can eat before or after visiting Verizon Staten Island?
Yes, nearby dining options include Dolce Fantasia and Pronto Pizza Pasta, both Italian restaurants, as well as Panera Bread for coffee, sandwiches, and salads.
What nearby places can I visit for beauty and wellness services around Verizon Staten Island?
Around Verizon Staten Island, you can visit several beauty and wellness spots such as Layers Of Beauty By Ness, Art & Soul Hair Studio, Radiant Skin & Laser Spa, and HydreauxLuxirie IV Wellness & Beauty Bar.
Is there a nearby urgent care center near Verizon Staten Island for emergencies?
Yes, the Northwell Health-GoHealth Urgent Care is located nearby and offers emergency room and ambulance services, which can be helpful if an urgent need arises while you are in the area.
Can I find financial services near Verizon Staten Island?
Yes, M&T Bank is a nearby financial service provider that offers ATMs and banking services for your convenience when visiting the area.