Verizon

5.0
129 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Staten Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1573 Richmond Rd.

Details

  • Curbside pickupNot available

Location

Verizon
1573 Richmond Rd, Staten Island, NY
10304, United States

Hours

Reviews

5.0
129 reviews
5 stars
128
4 stars
0
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Yaitza, Stephen, and Xavier.

Product Knowledge

Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options and received the best deals.

Overall Experience

The majority of customers reported a smooth and stress-free experience when purchasing phones or setting up services, often expressing satisfaction with the assistance they received.

Store Environment

The store was noted for being clean and welcoming, contributing to a positive shopping atmosphere.

Technical Assistance

Several customers appreciated the staff's ability to resolve technical issues and assist with phone setups, enhancing their overall satisfaction.
  • GG
    Gizmo
    Nov 15, 2025
    5.0
    I came in to this Verizon to drop off fios I didn’t know this store was there, the rep Yaitza helped me and she was great and funny. Whole time I was there we laughed. Now my wife wants to switch our family plan to Verizon so I will be coming back there since she offered so many great deals. Looking forward to come back and get this done
  • LL
    Linda
    Nov 15, 2025
    5.0
    Yaitza helped me today and she was amazing!!! I loved her service talking to her is so easy, i recommend you ask for her when you go to this Verizon service I definitely will be coming back. ⭐️⭐️⭐️⭐️⭐️
  • TS
    Tammy Singh
    Nov 14, 2025
    5.0
    Brandon was very attentive and helpful with all of the information relating to backing up the content on my phone. He was excellent in his customer service as he was very patient and informative. I will be coming back to shop for phones and products in the near future and would highly recommend him to other customers!
  • CC
    Chris
    Nov 13, 2025
    5.0
    I recently purchased this phone and overall I’m happy with it. The screen is crisp, and the phone runs smoothly for most tasks. The camera is good, though not the best in low-light situations. Battery life is decent but could be better. Still, for the price, it’s a solid option and works well for daily use.
  • JL
    Jennifer Lopez
    Nov 12, 2025
    5.0
    Brandon was amazing! He made the whole process super easy and stress-free. He really knows his stuff and took the time to explain everything clearly. I left the store feeling confident and happy with my new phone plan. If you’re going to Verizon, definitely ask for Brandon — he’s the best!

Frequently Asked Questions About Verizon

What products and brands are available at Verizon Wireless Zone in Staten Island?

Wireless Zone offers a wide range of products including smartphones, tablets, smart accessories, and Verizon home internet. They carry many leading brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, and more.

What services does the Verizon Wireless Zone store provide?

They provide services including new device sales, upgrades, bill payments, device activation, device financing, free bill analysis, business accounts, wet phone recovery, and Verizon Wireless plans with no contract options.