Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Staten Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1573 Richmond Rd.
Customers consistently praised the helpfulness and professionalism of staff members, particularly Yaitza, Brandon, and Xavier.
Efficiency
Many reviews highlighted the quick and seamless service provided during phone upgrades and account transitions.
Knowledgeable Staff
Reviewers noted the staff's expertise in answering questions and providing clear explanations about products and services.
Positive Atmosphere
The store was described as friendly and welcoming, contributing to a pleasant customer experience.
JL
jennifer lopez
Feb 12, 2026
5.0
Yaitza at Verizon provided absolutely amazing service! She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in my decisions. You can tell she genuinely cares about her customers and goes above and beyond to make the experience smooth and stress-free. If you’re visiting Verizon, I highly recommend asking for Yaitza — you won’t be disappointed!
AW
Amanda Waggoner
Feb 9, 2026
5.0
Really awesome experience here! Brandon S was so helpful both times I came in. Highly recommend this location :)
JJ
Jenny
Feb 4, 2026
5.0
I originally called to ask a few questions about switching carriers and Brandon was patient enough to answer all my questions. He was kind and made the whole process seamless. Recommend this location!
SH
Sherrie Hon
Feb 4, 2026
5.0
Brandon is awesome! Super patient and helpful and made the phone upgrade transition process smooth and stress free!
MF
Mark Fealey
Feb 3, 2026
5.0
Brandon did a great job. He was patient with me and my family. Would recommend this location!