Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
At Staten Island Animal Hospital, we focus on delivering top-notch care to the pets and families we're honored to serve. Our team shares a commitment to providing exceptional service, compassion, and expertise to create a nurturing environment where your pet feels at home.
Our full-service veterinary care includes a top-of-the-line wellness program, advanced dentistry, diagnostic imaging, including ultrasound and hands-free radiology, soft tissue surgery, and same-day and drop-off services.
Our doctors and staff take the time to understand your pet's unique needs, whether it's caring for a new puppy or kitten or supporting seniors through life's transitions. We deliver the same love, care, and attention that we do to our own furry friends.
Location
Staten Island Animal Hospital
640 Willowbrook Road, Staten Island, NY
10314, United States
Hours
Reviews
4.3
192 reviews
5 stars
143
4 stars
14
3 stars
5
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and understanding during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Issues
Several reviews highlighted concerns about the staff's attitude, including dismissiveness and lack of attention to pet owners' concerns.
High Costs
Numerous customers expressed dissatisfaction with the pricing, describing services as overpriced and feeling misled by promotional offers.
Mixed Experiences
While some customers reported positive experiences with specific staff members and the quality of care, others shared negative experiences regarding treatment and communication.
- TTTondzJan 1, 20265.0On October 30.2024 my cat Oreo who was 15 yr old was dying. I was in complete disarray. I called my mom for a ride and we drove to willowbrook. These people were so nice and understanding. I had to put my baby to sleep but they talked me through it while I cried the entire time. That whole team is amazing. I don’t know your name but thank you from the bottom of my heart. You helped me so much that day. It just took me awhile to find the right page to give a great review. Thank you again. God bless.
- PBPaul BurtonNov 21, 20252.0I had taken our cats here for several years, but are now looking for alternatives. The place has gone downhill, possibly because of corporate (private equity) ownership. They're overpriced, short on doctors and staff, and when I tried to book our cat today to get her headcold looked at, they said they were booked for several days. Worse, their attitude was dismissive.
- ASAmenah SeedNov 8, 20253.0Very expensive. Free free visits are lies. Staff really understanding.
- CAChris AlvaradoNov 4, 20251.0The free First time pet exam is a scam. They mislead you to get you there and then try to charge you $100 for vaccines in order to get the "free" exam.
- CHCarolyn HOct 17, 20254.0🐾🐱Rabies shot done for my cat; It is for a 100$ I didn't pay for it; they do have specials on FB for first free visit❣️🐈🐾 Clean place and great doctor..check paperwork for correct record of payment before signing. And ask about payment plan if you need help paying on site for a visit🩷.
Frequently Asked Questions About Staten Island Animal Hospital
What are the operating hours of Staten Island Animal Hospital?
Staten Island Animal Hospital is open Monday through Friday from 9:00 AM to 7:00 PM and is closed on Saturdays and Sundays.
What services does Staten Island Animal Hospital offer?
They offer comprehensive veterinary care including wellness exams, advanced dentistry, diagnostic imaging, soft tissue surgery, allergy relief, diabetes treatment, parasite control, vaccinations, spay and neuter, and more.
Where is Staten Island Animal Hospital located?
It is located at 640 Willowbrook Road, Staten Island, NY 10314, USA.
Does Staten Island Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon through their website.
How can I contact Staten Island Animal Hospital?
You can call their local phone number at +1 718-698-1400 or their main phone at +1 347-708-5473.
What type of pet care environment does Staten Island Animal Hospital provide?
They provide a compassionate and expert environment focused on making pets feel at home and delivering exceptional service and care.
Is there a nearby veterinary or pet hospital to Staten Island Animal Hospital?
Yes, VCA Animal Hospital is a nearby veterinary hospital, which can be an alternative for pet care services in the area.
What are some nearby community services or places of interest near Staten Island Animal Hospital?
Masjid Al Wadood Staten Island NY is nearby, offering religious and community services that local customers might visit before or after their pet appointments.
Are there facilities nearby that offer diagnostic services related to pet or human health?
Quest Diagnostics, a nearby laboratory offering diagnostic imaging and testing, is close to Staten Island Animal Hospital and may be useful for complementary diagnostic needs.
What categories does Staten Island Animal Hospital fall under?
It is categorized as a Veterinarian, VCA Animal Hospital, Veterinary Clinic & Hospital, Pet Grooming, and Pet Boarding & Kennels provider.