Best Buy

4.1
3181 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2795 Richmond Ave, Staten Island, NY
10314, United States

Hours

Reviews

4.1
3,181 reviews
5 stars
1,756
4 stars
679
3 stars
328
2 stars
107
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service experiences are inconsistent, with some praising helpful staff while others report long wait times and unresponsive employees.

Product Availability

Many customers expressed frustration over low stock levels and items being out of stock, leading to disappointment.

Store Experience

The store environment is described as clean but often understaffed, resulting in difficulty finding assistance.

Pricing and Offers

Customers appreciate competitive pricing and promotions, but some express dissatisfaction with return policies and gift card issues.

Staff Knowledge

While some staff members are noted for their helpfulness and knowledge, others are criticized for being unhelpful or lacking product knowledge.
  • IH
    ISRAR HAQ
    1 day ago
    5.0
    Good place
  • NW
    neyisha williams
    3 days ago
    1.0
    Extremely expensive 4 no reason!! Check Amozon they have it 4 less then half the price I brought all full range of motion tv stand 4 the wall it was 100$ in bestbuy I did purchase it ( that was my only option) but it didn't work out 4 the space so I went 2 Amozon. I had tons of options n purchase a full range of motion 4 29$! 1/4 of the price n it work beautifully. I went 2 bestbuy n returned their 100$ n i completely happy with 1/4 of the price!
  • AS
    Angelina Stanek
    Nov 10, 2025
    5.0
    Picked up from here and Vanessa was a doll so sweet and was quick to fix the issue with our order error
  • DC
    Diane Castignani
    Nov 4, 2025
    1.0
    Very disappointed!!! I called the store to find out if they take old TV's and they said "yes". When I got there I was told there was a $30.00 charge for each TV. I said that I was not told that when I called. The salesperson shrugged their shoulders and just looked at me. So I said thank you and left the store with my TV's.
  • JF
    Julio Farah
    Oct 31, 2025
    4.0
    Some staff are good with the public some so so. Buy warranty online.. less money 💰

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy Staten Island on Richmond Ave?

You can shop for TVs, computers, appliances, and more at Best Buy Staten Island located at 2795 Richmond Ave.

What are the store hours for Best Buy Staten Island?

Best Buy Staten Island is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.