Brand Certified
Best Buy
4.1(3235 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2795 Richmond Ave, Staten Island, NY
10314, United States
Certified by Best Buy • Feb 22, 2026
(718) 698-7546
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ny/staten-island/2795-richmond-ave-469.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,235 reviews
5 stars
1,783
4 stars
686
3 stars
333
2 stars
110
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised friendly and knowledgeable employees.
Inventory Issues
Numerous reviews mention low inventory levels and disorganized shelves, leading to customer frustration when trying to find products.
Store Condition
Customers expressed disappointment with the store's appearance, describing it as messy and poorly maintained, which detracted from their shopping experience.
Long Wait Times
Many customers reported excessive wait times for assistance, both in-store and for online order pickups, leading to dissatisfaction.
Product Quality Concerns
Several reviews highlighted issues with receiving defective or used products sold as new, raising concerns about product quality and return policies.
- DDDre6 days ago5.0Great customer service! I was able to find everything I needed, thanks to Nick!
- DCDawn CohenFeb 15, 20262.0Sometimes you get good deals at Best Buy. I have been recently disappointed in purchasing warranties for Apple products . I love apple products - - but best buy has changed their policy on returning Apple Care warranties . If you purchase an apple product with Apple care through Best Buy and want to return it you will only receive a refund for Apple products - - not Apple Care. Best Buy has a new policy that they no longer give back money for Apple Care Purchased. If you are going to purchase Apple products and want an extended warranty you are better off buying Apple care directly through Apple. I feel purchasing products directly through Apple is more convenient and less of a hassel if you need to return product.
- TJTaylor Chin-de JesusFeb 13, 20261.0Was literally left waiting for someone to help me. No one showed up, after me asking twice for assistance.
- KDkorra daleFeb 12, 20265.0Best Buy on Staten Island is top-notch! Needed a new TV and some accessories—staff were super knowledgeable, walked me through options without pressure, and even helped set up price matching. Store was clean, well-stocked, and checkout was quick. Great selection of electronics, appliances, and geek squad support. Best experience I've had at a big-box tech store—highly recommend!
- OAObed ArenalesFeb 11, 20261.0Worse employees i spend almost an hour waiting and asking for help every worker I ask for help they say they were getting someone and all they do is walk around the store doing nothing very disappointing I guess I take my business somewhere else
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy Staten Island on Richmond Ave?
You can shop for TVs, computers, appliances, and more at Best Buy Staten Island located at 2795 Richmond Ave.
What are the store hours for Best Buy Staten Island?
Best Buy Staten Island is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Staten Island offer in-store pickup services?
Yes, Best Buy Staten Island offers both in-store pickup and curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at Best Buy Staten Island for expert tech advice and service.
Can I get electronics repair services at Best Buy Staten Island?
Yes, this location offers product repair services to help maintain your electronics.
What payment methods does Best Buy Staten Island accept?
Best Buy Staten Island accepts debit cards and checks, and does not require cash only payments.
What are some nearby places I can visit when shopping at Best Buy Staten Island?
Nearby places include Stop & Shop supermarket for groceries, Pergament Mall for additional shopping, and Time To Wine for drinks.
Where can I find quick coffee or breakfast near Best Buy Staten Island?
Dunkin’ is located nearby, offering coffee, donuts, and breakfast options just a short walk away.
If I need banking services near Best Buy Staten Island, where can I go?
People's United Bank and Citizens Bank are both near Best Buy Staten Island for your banking needs.
Are there pet services available close to Best Buy Staten Island?
Yes, Petco Grooming and Just Food For Dogs are nearby places providing pet grooming and pet food options.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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