Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Springville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 231 South Cascade Drive.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
638 reviews
5 stars
583
4 stars
25
3 stars7
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews praised the staff, particularly Raychel and Jeff, for being knowledgeable, helpful, and patient, making the phone purchasing process smooth and enjoyable.
Efficiency
Many customers noted quick service and efficient handling of transactions, with several associates being able to set up phones and plans in a timely manner.
Product Knowledge
Customers appreciated the staff's ability to explain options clearly and provide valuable information about products and plans.
Mixed Experiences
While most reviews were positive, some customers reported slow service during busy times and dissatisfaction with certain products, indicating inconsistency in the overall experience.
- KUKaren Ulrich3 days ago5.0Jozlin was very helpful in transferring the information to new phone and helping us put in the claim
- JGJennifer Glatz3 days ago5.0Jozlin is very knowledgeable and has great customer service skills. She is very honest and hard working
- JPJeff P4 days ago5.0I visited the store today to upgrade to the newest model, and Raychel was incredible. She didn't just sell me a phone; she walked me through the best plans and phones for my needs and even helped transfer all my data, so I was ready to go before leaving the store. She also gave me a list of things to do so I can maximize all the things my phone and plan have to offer. Highly recommend visiting this store for the best pressure-free experience. Thanks Raychel, you're the best!
- PDPam DispenzaDec 17, 20255.0Raychel Larkin very pleasant and helpful in showing and explaining our questions. Patient in showing us how to work the new phone.
- AKAlexandra KirschDec 6, 20255.0Honestly the first time I’ve understood how anything at Verizon works. Jeff is the BEST. I wouldn’t have been able to comprehend how anything with my phone bill or switching phones would have worked without his expertise. Only place I will be going to get a new phone or any Verizon related inquiries! Thank you Jeff and Springville Verizon
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Springville offer?
Verizon Wireless Zone in Springville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, wet phone recovery, and more.
What brands can I find at Wireless Zone, Verizon Authorized Retailer?
You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, iPhone, Galaxy, and more at Wireless Zone.
What are the store hours for Verizon Wireless Zone in Springville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Wireless Zone Verizon located in Springville?
Wireless Zone Verizon is located at 231 South Cascade Drive, Ste 115, Springville, NY 14141.
Does Verizon Wireless Zone in Springville offer in-store pickup?
Yes, they offer in-store pickup services.
How can I schedule an appointment or service at Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
How can I contact Wireless Zone Verizon in Springville?
You can contact them by phone at +1 716-592-4756 or by email at wz299@wireless-zone.com.
What nearby shopping options are close to Verizon Wireless Zone in Springville?
Nearby shopping options include Shoe Dept., Maurices (a women's clothing store), Dollar Tree, T.J. Maxx, and The Salvation Army Family Store & Donation Center.
Are there any dining options near Wireless Zone in Springville?
Yes, you can find nearby dining options like KFC, McDonald's, Taco Bell / KFC, and Cindy Lou's Frozen Yogurt.
What nearby services can customers access when visiting Verizon Wireless Zone?
Nearby services include Nails J V and Jvnails Springville for nail care, Dapper Dog Grooming for pet grooming, WellNow Urgent Care and Well Now Cascade Dr Springville Ny for medical care, and Quest Diagnostics for diagnostic imaging.