Verizon

4.8
651 reviews
Wireless Zone® Springville New York

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Springville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 231 South Cascade Drive.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
231 South Cascade Drive, Springville, NY
14141, United States

Hours

Reviews

4.8
638 reviews
5 stars
583
4 stars
25
3 stars
7
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews praised the staff, particularly Raychel and Jeff, for being knowledgeable, helpful, and patient, making the phone purchasing process smooth and enjoyable.

Efficiency

Many customers noted quick service and efficient handling of transactions, with several associates being able to set up phones and plans in a timely manner.

Product Knowledge

Customers appreciated the staff's ability to explain options clearly and provide valuable information about products and plans.

Mixed Experiences

While most reviews were positive, some customers reported slow service during busy times and dissatisfaction with certain products, indicating inconsistency in the overall experience.
  • KU
    Karen Ulrich
    3 days ago
    5.0
    Jozlin was very helpful in transferring the information to new phone and helping us put in the claim
  • JG
    Jennifer Glatz
    3 days ago
    5.0
    Jozlin is very knowledgeable and has great customer service skills. She is very honest and hard working
  • JP
    Jeff P
    4 days ago
    5.0
    I visited the store today to upgrade to the newest model, and Raychel was incredible. She didn't just sell me a phone; she walked me through the best plans and phones for my needs and even helped transfer all my data, so I was ready to go before leaving the store. She also gave me a list of things to do so I can maximize all the things my phone and plan have to offer. Highly recommend visiting this store for the best pressure-free experience. Thanks Raychel, you're the best!
  • PD
    Pam Dispenza
    Dec 17, 2025
    5.0
    Raychel Larkin very pleasant and helpful in showing and explaining our questions. Patient in showing us how to work the new phone.
  • AK
    Alexandra Kirsch
    Dec 6, 2025
    5.0
    Honestly the first time I’ve understood how anything at Verizon works. Jeff is the BEST. I wouldn’t have been able to comprehend how anything with my phone bill or switching phones would have worked without his expertise. Only place I will be going to get a new phone or any Verizon related inquiries! Thank you Jeff and Springville Verizon

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Springville offer?

Verizon Wireless Zone in Springville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, wet phone recovery, and more.

What brands can I find at Wireless Zone, Verizon Authorized Retailer?

You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, iPhone, Galaxy, and more at Wireless Zone.