Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Springville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 231 South Cascade Drive.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
623 reviews
5 stars
569
4 stars
24
3 stars7
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Raychel, Jeff, and Jozlin for their exceptional service.
Efficiency
Many reviews noted quick service and efficient handling of transactions, with several customers mentioning being in and out of the store in a short time.
Technical Assistance
Customers appreciated the staff's ability to explain technical details clearly, making the process easier for those less familiar with technology.
Problem Resolution
Several reviews highlighted staff going above and beyond to resolve issues, with specific mentions of Jeff and Jozlin effectively addressing customer concerns.
Store Environment
The store was described as welcoming and pleasant, contributing to a positive overall experience for customers.
- DPDan Piccuilla5 days ago5.0Raychel Larkin at the springville store was very professional,knowledgeable and a great personality and communicator!! She made everything easy and she went above and beyond to help me!!!
- EHErin HNov 15, 20255.0Raychel Larkin was fantastic with helping fix our phone and then helped us upgrade for a great price! She was very easy to work with and helped with every piece and app logins! Will definitely recommend her for everyone!!
- LELaura EckersonNov 14, 20255.0Jeff McFarland was exceptionally knowledgeable , courteous and very patient with my lack of tech skills during my new phone upgrade. I will definetly return to that store and make sure Jeff is working !!!!
- KMKimberly MoritzNov 11, 20255.0Three of us just visited the Springville Verizon to upgrade our phones, two of the three of us are technologically challenged 😉, and Raychel was phenomenal! She is patient and pleasant the entire time while answering 100 questions. The deals were great and she told us all of our options, helping us to make informed decisions. This is my favorite Verizon store, Leah was equally helpful to us when we were here for phones four years ago. Don’t go to any other location!
- MHMel HOct 30, 20255.0I had such a great experience at the Verizon store! On October 22, Jozlin helped me upgrade two phones on my plan and made sure my bill didn’t go up — she was absolutely wonderful. I went back on October 25 to pick up a phone that had been delivered, and she once again went above and beyond, activating the new phone and erasing the old one for us. October 30th, I returned to pick up the last phone, and Leah helped me get everything in order, activated, and wiped clean. Both Jozlin and Leah were amazing — friendly, professional, and made the whole process easy and stress-free. 5 stars all the way!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Springville offer?
Verizon Wireless Zone in Springville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, wet phone recovery, and more.
What brands can I find at Wireless Zone, Verizon Authorized Retailer?
You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, iPhone, Galaxy, and more at Wireless Zone.
What are the store hours for Verizon Wireless Zone in Springville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Wireless Zone Verizon located in Springville?
Wireless Zone Verizon is located at 231 South Cascade Drive, Ste 115, Springville, NY 14141.
Does Verizon Wireless Zone in Springville offer in-store pickup?
Yes, they offer in-store pickup services.
How can I schedule an appointment or service at Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
How can I contact Wireless Zone Verizon in Springville?
You can contact them by phone at +1 716-592-4756 or by email at wz299@wireless-zone.com.
What nearby shopping options are close to Verizon Wireless Zone in Springville?
Nearby shopping options include Shoe Dept., Maurices (a women's clothing store), Dollar Tree, T.J. Maxx, and The Salvation Army Family Store & Donation Center.
Are there any dining options near Wireless Zone in Springville?
Yes, you can find nearby dining options like KFC, McDonald's, Taco Bell / KFC, and Cindy Lou's Frozen Yogurt.
What nearby services can customers access when visiting Verizon Wireless Zone?
Nearby services include Nails J V and Jvnails Springville for nail care, Dapper Dog Grooming for pet grooming, WellNow Urgent Care and Well Now Cascade Dr Springville Ny for medical care, and Quest Diagnostics for diagnostic imaging.