Best Buy

4.0
2125 reviews
Best Buy Logo
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Business Details

3062 Route 50, Saratoga Springs, NY
12866, United States
(518) 583-1785
https://stores.bestbuy.com/ny/saratoga-springs/3062-route-50-541.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3062 Route 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.0
2,125 reviews
5 stars
1,049
4 stars
529
3 stars
231
2 stars
103
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some found staff helpful and friendly, while others reported rudeness and lack of assistance.

Delivery Issues

Numerous complaints about delivery delays, cancellations, and poor communication regarding orders.

Product Availability

Concerns about stock levels and inventory management, with some customers frustrated by items being out of stock or misrepresented online.

Store Experience

Varied experiences in-store; some customers appreciated the helpfulness of staff, while others noted disorganization and insufficient staffing.
  • JM
    Joe Monty
    Dec 30, 2025
    1.0
    Issues at store led to my remote start install appointment being canceled and sent to another store. I had to go in and pick up the equipment to be able to bring it to the other store and so that the order did not get cancelled and equipment sent back. At the store, I was told that the install tech quit and they have not even posted the job for applications yet, let alone get someone trained. Absolutely no contact from this store about this. No phone call, email, anything. I got phone calls from the Watervliet store that I was sent to about rescheduling. I had absolutely no idea what they were talking about until they explained that Saratoga could not do it anymore. Due to this, the appointment got pushed out OVER A MONTH because the other store was booked up.
  • KM
    Katharine M
    Dec 24, 2025
    1.0
    It was horrible trying to get a TV delivered. The Internet, marketing person lied then I was just given a day and time that I couldn’t do so I finally just canceled the order out of pure frustration.
  • MM
    Matthew Palmer (Madmoney42)
    Dec 24, 2025
    3.0
    Needs a business corporate desk. For those looking for or have questions about their business accounts
  • SM
    Shawn McKinney
    Dec 7, 2025
    1.0
    TheSaratoga NY store would not honor the price tag on the shelf behind locked glass. They also would not price match the exact item at a qualified competitor. They lost a customer and future sales over a $30.00 difference and a bad attitude. When I chatted online with Tyler to complain he gave me directions to a link impossible to find, i tried calling and was on hold forever. There is no means to complain likely by design.
  • TG
    Tom Garrett
    Dec 5, 2025
    4.0
    Worth a trip. Went to a presentation ...done well. Experts and artist took questions.
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Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Saratoga Springs, NY?

Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Saratoga Springs?

Best Buy is located at 3062 Route 50, Saratoga Springs, NY 12866.