Best Buy

4.0
2112 reviews
Best Buy Logo
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Business Details

3062 Route 50, Saratoga Springs, NY
12866, United States
(518) 583-1785
https://stores.bestbuy.com/ny/saratoga-springs/3062-route-50-541.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3062 Route 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.0
2,112 reviews
5 stars
1,043
4 stars
524
3 stars
230
2 stars
103
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were reported as rude or inattentive.

Product Issues

Numerous complaints about receiving defective products, missing items, and poor handling of warranty claims.

Store Experience

Inconsistent store organization and inventory management; some locations were noted as well-stocked and clean, while others were described as empty and disorganized.

Geek Squad Performance

Generally positive feedback regarding Geek Squad services, with many customers appreciating their expertise and assistance.

Delivery Problems

Frequent issues with delivery scheduling and fulfillment, leading to customer frustration and dissatisfaction.
  • AB
    Andy B
    Nov 17, 2025
    4.0
    I wanted an appliance, nice selection of floor display models only thing you can buy is returned items from online orders. The guy said no stores keep inventory its all online. Lowes had a few models in stock of each appliance type.
  • BC
    Bryan Crannell
    Nov 14, 2025
    4.0
    All electronics mostly, from tv's to appliances. Didn't have as large of a car audio section as they used to.
  • CC
    Christy Cahill
    Nov 8, 2025
    1.0
    It’s such bull that they want to sell you the most expensive version of the TV and not advise it’s only wall mount. Then you can’t even call the store to confirm the product is right or to buy a stand cause every single time they now don’t let you talk to anyone in the actual store and force you to go to offshore “customer support” that doesn’t have a clue what your talking about. No matter what options you try to pick, they send you offshore to people who can’t help and we can’t understand them. Poor customer service and only care about selling the most expensive product.
  • MT
    myrna tran
    Nov 8, 2025
    5.0
    Went there to pick up a Christmas gift for my grandson. I must say this time very courteous and I didn’t have to walk all over looking for help like I usually have to.
  • MH
    Mike Haines
    Oct 26, 2025
    2.0
    I paid cash for an LG C5,65 inch. I counted out $1500 in front of them. The girl I gave the money to,recounted it and came up with $1500. A third person then counted it as they were putting in the register. He said I was a hundred dollars short. That I had only put fourteen hundred on the counter. I've bought TVS, sound bars,surround sound speakers,etc, but never again.
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Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Saratoga Springs, NY?

Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Saratoga Springs?

Best Buy is located at 3062 Route 50, Saratoga Springs, NY 12866.