Verizon

4.8
475 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Rocky Point, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 357 Route 25a.

Details

  • Curbside pickupNot available

Location

Verizon
357 Route 25a, Rocky Point, NY
11778, United States

Hours

Reviews

4.9
467 reviews
5 stars
448
4 stars
3
3 stars
1
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Sunny and Saeed, for their patience, knowledge, and helpfulness.

Product Knowledge

Staff members demonstrated a strong understanding of products and services, effectively assisting customers with their needs.

Assistance for Seniors

Several reviews highlighted the staff's exceptional support for senior customers, making them feel comfortable and valued.

Overall Experience

Many customers reported a positive experience, often mentioning they would recommend the store to others.

Problem Resolution

Customers appreciated the staff's ability to resolve issues quickly and efficiently, enhancing their overall satisfaction.
  • TR
    Tracy Ryan
    Oct 29, 2025
    5.0
    I was very pleased and happy with Sonny in your Rocky Point location. He was very professional, kind and thorough and really explained everything to me. I truly appreciate his knowledge and kindness.
  • FP
    Francesca P
    Oct 24, 2025
    5.0
    The agent was very patient, kind, very knowledgeable. I felt like a valued customer.
  • CH
    Claudia Hoermann
    Sep 27, 2025
    5.0
    Saeed and his co worker Ahaan were helpful with me (SENIOR CITIZEN) that was alone purchasing a phone, I never felt uncomfortable when I asked them to explain things one more time. I understood my options. One hour later, I returned and asked for assistants to recover some apps, They helped me to recovered them. Thank you again for your understanding, highly recommended to any senior that have to do this phone purchases alone.
  • RC
    Ron Consiglio
    Sep 21, 2025
    5.0
    Saeed was extremely helpful. Solved my problem quickly
  • LC
    Laura Cirella
    Jul 22, 2025
    1.0
    Joined Verizon I got a iPhone and the Wi-Fi iPhone did not work from day one they would not give me another phone now I’m without a phone.

Frequently Asked Questions About Verizon

What services does Verizon Rocky Point offer?

Verizon Rocky Point offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, device activation and financing, new lines and upgrades, and wireless plans including Verizon Unlimited and prepaid options.

What are the store hours for Verizon at 357 Route 25a?

Verizon Rocky Point is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.