Geek Squad

3.3
58 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2345 Marketplace Dr, Rochester, NY
14623, United States

Hours

Reviews

3.3
58 reviews
5 stars
30
4 stars
3
3 stars
3
2 stars
1
1 star
21
  • MM
    Melanie
    Aug 19, 2024
    1.0
    Horribly understaffed. What's the point of scheduling an appointment if no one will be available to help me until half an hour after my appointment time? Worst customer service I have received from any business in my entire life.
  • AJ
    Arthur Russell Jr.
    Nov 1, 2023
    2.0
    I was shopping in the Henrietta store. Request for someone to assist me twice, got tired of waiting over 20 minutes, so I grabbed what I came I for. Hopefully, I will get my answers when I log in and register the item on the manufacturer's website. Quite a few employees there, but no one willing to assist me. I will definitely research for another store in the area for my needs from now on.
  • WT
    william trojnor
    Dec 14, 2022
    1.0
    Waiting to purchase an everyday item 20 minutes that's ridiculous

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rochester offer?

Geek Squad at Best Buy in Rochester provides tech repair, setup, and support services for various electronics.

Where is Geek Squad located in Rochester, NY?

Geek Squad is located at 2345 Marketplace Dr, Rochester, NY 14623, USA.