Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and lack of assistance.
Product Availability
Several customers expressed frustration with out-of-stock items and discrepancies between online availability and in-store stock.
Geek Squad Performance
The Geek Squad received both positive and negative feedback, with some customers appreciating their help while others reported incompetence and poor service.
Store Environment
The store is generally described as clean and well-maintained, with a pleasant shopping atmosphere.
Delivery Issues
Multiple reviews highlighted significant problems with delivery services, including delays and poor communication.
GR
Guillermo Ramos
5 days ago
1.0
Had an appointment, made the trip and was told I should call before making appointments thru apple and that they could not honor the appointment. Now I call the store and it's impossible to get thru, they collect your whole biography before transferring only to have the call dropped or endlessly wait. Waste of time.
KW
Kevin Walsh
Jan 4, 2026
4.0
It's best buy. You know.
KF
Kara Francis
Jan 2, 2026
5.0
The young man was kind. Told me to pull my car up and they loaded my telecision and I left.
AM
alex mineo
Dec 13, 2025
5.0
Everyone is super helpful especially in geek squad will help you with anything you need service is amazing
MJ
Mr. Jones
Nov 30, 2025
5.0
The staff here is very friendly and accessible compared to many other locations. Easy to shop here!
What are the operating hours for Best Buy in Riverhead?
Best Buy in Riverhead is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
What products can I shop for at Best Buy Riverhead?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Riverhead, with expert advice and Geek Squad support available.
Does Best Buy Riverhead offer in-store pickup or curbside pickup?
Best Buy Riverhead offers in-store pickup and curbside pickup services, allowing you to shop online and pick up your items conveniently.
Can I get my electronics repaired at Best Buy Riverhead?
Yes, Best Buy Riverhead provides repair services through Geek Squad experts for your electronics.
Where is Best Buy located in Riverhead?
Best Buy is located at 1440 Old Country Rd, Ste 100, Riverhead, NY 11901, USA.
What payment methods are accepted at Best Buy Riverhead?
Best Buy Riverhead accepts debit cards and paychecks, and does not require cash-only payments.
Is there a Geek Squad near Best Buy Riverhead?
Yes, Geek Squad, specializing in mobile phones and electronics, is located nearby Best Buy Riverhead to provide additional support and repair services.
Which furniture stores are near Best Buy Riverhead?
Ashley and Bed Bath & Beyond are nearby furniture stores where you can shop, complementing your electronics purchases at Best Buy.
Are there dining options near Best Buy Riverhead?
Yes, dining options near Best Buy include The Country Rotisserie, Chipotle Mexican Grill, TGI Fridays, and Poki Poke for a variety of meals before or after your shopping trip.
Where can I find banking and shipping services near Best Buy Riverhead?
Nearby banking and shipping services include M&T Bank, Chase ATM, and the UPS Access Point location for your financial and package needs.