Verizon

Reviews

• CO

  Chris Ohara

  Jan 14, 2026
  1.0
  Horrible service the place had 1 other person besides myself and 3 employees and the one who dealt with me couldn't be bothered to even look away from his phone and very rude
• JD

  Joe Dowd

  Jan 10, 2026
  5.0
  I went in on 1/9/26 to discuss a problem with my bill. They were charging me $20 per month for the last 3 months for a service that was supposed to be cancelled. I spoke with Chris and he immediately got on the phone and got me credited back the money. He then asked if they could anything special for my inconvenience. The women looked into it and gave a loyalty reward. I heard her tell Chris they would give me a monthly reduction for the next 12 months. They were very busy when I visited, but Chris took the time to go above and beyond. Thank you, Chris and crew at the Defreestvile Verizon store.
• MN

  Michael Noel

  Jan 4, 2026
  5.0
  Tyler chatting was allsome should give him a rase
• ML

  Matt Levine

  Dec 29, 2025
  1.0
  Awful service, came in with a phone that couldn’t text or call but at least could use data for internet and left with even the data not working and told to go to a corporate store after wasting 40 minutes of my time. The manager also made comments to his employees in front of customers that made it feel very unwelcoming. Walked next door to spectrum and bought a new phone and got spectrum mobile. Then removed my line from Verizon.
• SS

  Syyleste

  Dec 2, 2025
  1.0
  I knew the current promotions better than the sales rep here, he had to look at my account to see my offers. Tried to talk me out of the current promotion that I had on my account where Verizon would pay off my balance, and I would trade in my IPhone 15 pro max. Get the trade in value applied to a new phone payment plan, lowering my monthly bill. Apparently he didn’t think it was a good idea. When I was fully ready to go through with it. I ended up doing the purchasing online and doing a pick up at the other store.