Verizon

4.7
355 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Pulaski, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3856 Rome St.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3856 Rome St, Pulaski, NY
13142, United States

Hours

Reviews

4.7
344 reviews
5 stars
300
4 stars
14
3 stars
9
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff, particularly Nicole, Matt, and Talon, for their exceptional service, patience, and helpfulness.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to answer questions effectively, making the experience smooth and informative.

Problem Resolution

Many reviews highlighted the staff's ability to resolve issues quickly and efficiently, often exceeding customer expectations.

Positive Experiences

Overall, customers reported great experiences at the Pulaski store, often recommending it over other locations.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, contributing to a pleasant shopping experience.
  • JR
    Jackie Robinson
    1 day ago
    5.0
    Nicole is always attentive and so helpful. She is up front about everything to do with buying phones and the plans. It’s much appreciated. Gary was training with her, and great with us as well
  • JS
    John Sansone
    Nov 14, 2025
    5.0
    Nicole was fantastic and very helpful getting me set up with my iPhone 17 pro max!
  • KW
    Kathleen Woodmancy
    Nov 13, 2025
    5.0
    I had a good experience the person Matt really helped me I was shocked because nobody helps anybody anymore
  • NF
    Neu4spd Fan
    Nov 8, 2025
    5.0
    I had trouble trying to get my phone back up to normal after forgetting my phone lock pinl. Nicole was excelllent at knowing exactly how to reset what was recoverable and backed up on my account. She was able to fix and solve my issue in a matter of 5 minutes!
  • JS
    justin scott
    Oct 28, 2025
    5.0
    Had a great easy experience upgrading my plan, we're able to help me out in everyway changing my plan from prepaid to contract and was honestly a breeze. Big thank you to Matthew clary, and talon freezer you guys were awsome and such a great help.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Pulaski offer?

Wireless Zone in Pulaski offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, including Verizon network coverage with 5G service.

What are the store hours for Verizon in Pulaski?

The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.