Verizon

4.7
378 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Pulaski, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3856 Rome St.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3856 Rome St, Pulaski, NY
13142, United States

Hours

Reviews

4.7
367 reviews
5 stars
323
4 stars
14
3 stars
9
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and professional, with particular mentions of Nicole, Talon, and Matt.

Efficiency

Many reviews highlighted the quick and seamless service provided by staff, especially in resolving issues and setting up new devices.

Positive Experiences

Overall, customers reported great experiences at the store, often expressing their willingness to return and recommend the location to others.

Knowledgeable Staff

The staff's expertise in handling phone upgrades, account changes, and technical issues was frequently noted as a strong point.
  • RB
    Rebecca Breezee
    3 days ago
    5.0
    Matthew was a great help getting me set up with a new tablet for work and my phone upgraded. Excellent customer service! Highly recommend!
  • CP
    Christopher Perkins
    Dec 28, 2025
    5.0
    I chatted with Talon and he was awesome, he helped me out a ton with what I needed! 10/10 would go in again to see him!
  • TW
    Troi Wall
    Dec 27, 2025
    5.0
    Was helped by Talon to upgrade to the new iPhone 17! Didn't know I needed the upgrade as much as I did, Thank you Talon, for the expert advice and for helping me move all my information from my old phone to my brand new iPhone!
  • AJ
    Alijah Johnson
    Dec 27, 2025
    5.0
    I had an awesome experience at the Verizon store thanks to Talon. He was super knowledgeable, patient, and genuinely helpful throughout the whole process. He took the time to explain everything clearly, answered all my questions, and made sure I left with exactly what I needed. The whole experience was smooth and stress-free, which isn’t always easy when dealing with phone stuff. Huge shoutout to Talon for the great customer service. I’d definitely recommend asking for him if you visit this location!
  • ZH
    Zoe Hall
    Dec 27, 2025
    5.0
    Talon was so helpful and quick at his job explained everything very well and I was out with no issues in a jiffy 🫶

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Pulaski offer?

Wireless Zone in Pulaski offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, including Verizon network coverage with 5G service.

What are the store hours for Verizon in Pulaski?

The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.