Terrible service from Best Buy in general
They could have connect me directly with the a member of GeekQuad team. But didn’t Therefore, I had to go in person and sure enough lost my trip. It turn out that they did not offer the kind of service that I needed. Could they have been able to tell that over the phone??. Of course. Did they, NOPE
They hold that office like it was an impenetrable kingdom when in reality is a bunch of young, burnout kids that seem to be bored to death and do not seem to appreciate their job and have plenty of time to take a call
VERY Dissapointed
RA
Ruy Tiapula de Alencar
Oct 4, 2025
5.0
Helped me and didn’t even charge me. Highly recommend!
GB
GEORGE BAN
Jul 16, 2025
1.0
Promised a response on status of repair but never got. Trying to reach them is impossible.
SD
Sarah Doe
Feb 24, 2023
5.0
Geek Squad was so helpful. My questions were answered and problems resolved. 👍
GC
George Castrissiades
Oct 14, 2022
1.0
Improper installation of my fridge caused the water dispenser to shoot water against the wall behind the fridge, which caused my garage ceiling drywall to collapse from the resulting flood. Geek Squad's own people confirmed bad installation to be the cause. I've opened a case to try and work with them to handle the repairs but there's just no end in sight. Their insurance company won't respond and I feel like they're just waiting me out. I'm super unhappy with my experience.
What services does Geek Squad at 2001 South Rd offer?
Geek Squad provides tech repair, setup, and support services. You can schedule service either in-store or online.
Where is Geek Squad located?
Geek Squad is located at 2001 South Rd, Poughkeepsie, NY 12601, USA.
What are the operating hours of Geek Squad at this location?
Geek Squad is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
How can I contact Geek Squad in Poughkeepsie?
You can reach Geek Squad at +1 845-298-8077 for inquiries or to schedule service.
Does Geek Squad have an online presence where I can find more information or schedule service?
Yes, Geek Squad has an online page: https://stores.bestbuy.com/ny/poughkeepsie/2001-south-rd-460/geeksquad.html and a Facebook page at https://www.facebook.com/2163421860414890.
Are there any special promotions currently offered at Geek Squad?
Geek Squad is featuring Black Friday Deals, which you can learn more about on their website link provided.
Is Geek Squad located near any major retail stores where I can shop before or after tech service?
Yes, Geek Squad is near Best Buy and Target Store Poughkeepsie, making it convenient to shop for electronics and other goods before or after your tech service visit.
What nearby eateries can I visit around Geek Squad for a meal or coffee?
Close to Geek Squad, you can find Starbucks, The Village Pancake Factory, Scotch Bonnet Jamaican Grill, Mr Smoothie, Mediterranean Xpress, and Wendy's for various food and beverage options.
Is public transportation accessible near the Geek Squad location in Poughkeepsie?
Yes, New Hamburg Train Station is nearby, providing convenient public transit access to Geek Squad at 2001 South Rd.
What types of repair services can I expect from Geek Squad at this location?
Geek Squad offers a wide range of tech repairs including computer repair, cell phone repair, data recovery, electronics repair, appliance repair, and television repair.